Verified Company
We've used Mitchell Heating & Cooling multiple times and everytime we are impressed with their response and knowledge to get the job done correctly and effectively.
Reply from Mitchell Heating and Cooling
2025.12.19
Thank you, Brian, for your kind words! We're glad to hear that our team's response and expertise have consistently impressed you. Your support means a lot to Mitchell Heating & Cooling!
Mitchell Heating and Cooling saved the day with these cold temps and got our upstairs heat working quickly. They originally quoted us 17 days turnaround to get the part in we needed, but went the extra mile and sourced it from another vendor and came back 3 days later. We are so grateful to Jonathan who was friendly and prompt and went above and beyond for us!
Reply from Mitchell Heating and Cooling
2025.12.17
Thank you, Amy! We're so glad to hear that our team was able to assist you quickly during the cold temperatures, and we appreciate your kind words about Jonathan's service. Your satisfaction means a lot to us!
Brandon was prompt, courteous, complete in providing service, and gave a good explanation of what he did. I hanks.
Reply from Mitchell Heating and Cooling
2025.12.19
Thank you, Kathy! We're glad to hear that Brandon provided prompt and courteous service while explaining everything clearly. Your feedback is much appreciated!
When we had no heating this morning, on the coldest night of the year so far, I immediately contacted Mitchell Heating & Cooling. I was delighted that I could get a response as early as 7:30 am. Steve arrived about 2:30 this afternoon, and was soon able to diagnose and fix the problem, and also give us helpful advice to prevent a recurrence. Fantastic service as always from Mitchells. Highly recommended for their speed, efficiency and always very professional service.
Reply from Mitchell Heating and Cooling
2024.05.16
Louis, thank you for your continued trust in Mitchell Heating and Cooling! We appreciate your kind words and are delighted to hear about your positive experiences with Angelo and Miguel. Looking forward to serving you for all your HVAC needs.
Excellent prompt service! Thank you Mitchell Heating & Air!
Reply from Mitchell Heating and Cooling
2023.08.03
Thank you very much Ms. Bitikoer for the 5 Star Review! We are happy to hear that Oscar did a great job getting your A/C back up and running! We really appreciate you being a customer. If there is anything we can help you with, please do not hesitate to let us know!
Mitchell saved us. Our heating went out on a cold Friday morning. Our regular HVAC contractor was booked and wouldn’t be able to help until Monday. We called Mitchell and they had a tech here by Friday afternoon. He had the problem fixed and the heat back on quickly.
Reply from Mitchell Heating and Cooling
2025.12.15
Thank you, Brad! We're so glad Mitchell Heating & Cooling was able to help you out on that cold day and get your heat back on quickly. Your satisfaction means a lot to us!
Mitchell is outstanding- from the person who spoke with me on the phone, to the technician that came out (Luis), to the automated technology reminders and emails. Luis explained everything so clearly and made some excellent suggestions for both safety and enhancements. This is the best HVAC experience since I moved to the Triangle 23 years ago. Highly recommend.
Update: Had my AC check. Luis was fast and thorough-- installed new thermostat ( I love it) and safety switch. Very happy with this company.
——-
Dec 2025
Another great service call. I have a contract for two times per year. Im able to get the same service rep each time do he really hets to know my house/situation. Highly recommend.
Reply from Mitchell Heating and Cooling
2024.01.29
Thank you so much for your kind words, Diane! We're grateful for the opportunity to serve you and we're glad to hear that Mitchell Heating & Cooling, Inc and Luis provided you with an outstanding HVAC experience. We appreciate your recommendation immensely!
Great professional service. The technician Angelo was great, highly recommend him. Very knowledgeable, fixed my issue quickly and took time to explain things. Will definitely call again for future needs.
Reply from Mitchell Heating and Cooling
2025.12.12
Thank you, Tripp! We're glad to hear you had a great experience with Angelo. We appreciate your recommendation and look forward to assisting you again in the future!
Kyle was great. He was polite, prompt, and knowledgeable.
Reply from Mitchell Heating and Cooling
2025.12.11
Thank you, Nikki! We're glad to hear that Kyle made a positive impression with his politeness, promptness, and knowledge. We appreciate your feedback & look forward to serving you in the future!
Very pleased with customer service! The technician was professional and answered all of my questions. Fees are reasonable. I highly recommend using this company!!
Reply from Mitchell Heating and Cooling
2025.12.10
Thank you, Nisha! We're glad to hear you had a great experience with our customer service and found our technician helpful. Your recommendation means a lot to us!
