Milestones Early Learning Cranbrook

milestones.com.au/qld/townsville/cranbrook

Milestones Early Learning Cranbrook Reviews

Excellent rating
4.7
31 reviews Verified
Milestones Early Learning Cranbrook
%title%

%offer%

Reviews ( 31 ) 4.7

Rose Sauders
Rose Sauders
2023.10.05
Overall the best centre I’ve sent my family too. I always know my children are safe and well looked after as the staff are very capable. The centre is in immaculate condition and all the staff are absolutely amazing. The centre manager runs the centre very well and she is always helpful and accommodating for all our requests. I’ve never had any issues with the service and would happily recommend it to anyone else was looking for childcare.
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you Rose. What lovely feedback. The safety and wellbeing of our children and staff are our paramount concern, so we love seeing that it is recognised by our beautiful families.
Cheyenne Ellis
Cheyenne Ellis
2023.10.05
I have never felt more comfortable leaving my children with anyone then the girls at this centre. My daughter has been going for over 2 years now and even with the staff changes over the years she has always been happy to go and from that my son has recently started and knowing he's safe and well looked after is a relief. We have had a very traumatic year with almost losing the children's father to a serious car accident and the girls were so supportive of not just the children but myself as well. The Director has done an amazing job keeping the centre a safe and fun place for our children putting them first.
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you Cheyenne. What lovely feedback to receive. We love having you all as part of our Milestones family as well.
John Swano
John Swano
2023.10.05
Love the staff and centre, will always have time of day for these guys! Highly recommend, never had an issue.
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you so much John for the great feedback. We really appreciate it.
Morgan Stanley-Wilkins
Morgan Stanley-Wilkins
2023.10.05
The staff at Milestones in Cranbrook are not just educators, they are also mentors and role models for the children in their care. They are dedicated to providing a safe, nurturing, and engaging environment where children can learn and grow. They take the time to get to know each child and their family, and they work closely with parents to ensure that the child's needs are being met. I love sending my child to daycare and knowing they are safe and cared for by these beautiful ladies!!
Reply from Milestones Early Learning Cranbrook 2023.10.20
We love this feedback! Thank you so much. I have passed this on to the staff in recognition of all their hard work.
Scott Morley
Scott Morley
2023.10.04
Milestones Cranbrook is a top choice for parents seeking high-quality childcare and early childhood education. The facility is known for its highly qualified staff, stimulating educational programs, and commitment to child development. The curriculum is designed to promote holistic development through age-appropriate activities, including arts and crafts, music, storytelling, and outdoor play. The daycare also incorporates early literacy and numeracy concepts, preparing children for future academic success. Safety is paramount, with state-of-the-art security measures and strict health and hygiene protocols. Milestones Cranbrook offers flexible scheduling options, nutritious meals and snacks, and maintains open communication with parents. Overall, Milestones Cranbrook provides a nurturing and safe environment for children and I would highly recommend sending your kids here.
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you for your lovely feedback Scott. We pride ourselves on our curriculum, which is based on top quality and current research. Our lifelong learning curriculum recognises the importance of age and stage appropriate approaches.
Tayla Atkins
Tayla Atkins
2023.10.04
Sent all my kids through milestones and honestly couldn't be happier! Staff is amazing and would strongly recommend!!!
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you Tayla for your lovely feedback. We really appreciate it.
Kirra von Saldern
Kirra von Saldern
2023.10.04
The staff are great, my daughter enjoys her time in this childcare
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you Kirra. We have loved having your family with us as well.
Raanng
Raanng
2023.10.04
Absolutely amazing service from all involved! We've had nothing but positive experiences with all staff and management and cannot rate this center highly enough. Very supportive, interactive and personable and the menu for the children is diverse and accommodating. Keep up the amazing work!!!!
Reply from Milestones Early Learning Cranbrook 2023.10.20
Thank you so much Raanng. Our cook Beryl works hard to make sure our menu is healthy, delicious, and caters to different preferences and allergy needs.
Scott Hesketh
Scott Hesketh
2023.10.02
We started at this daycare approx 3 months ago. My son has always been to Affinity group (Milestones) daycares. After a couple weeks of our son been there he was still not settling which was unusual for our son. He was crying that he gets hit alot. And he doesn't want to go. The entire 3 months of him attending there were no incident reports or behaviour management reports which I found unusual so I bring this up with the director. I also spoke to the director from Bushland Beach which she had said that she doesn't know why none have been done but it's unusual but she couldn't comment further on it. I called the education board to discuss that my son was being locked in the front office several times and upon picking him up the director had told my son he was not allowed to leave until he cleaned the office quite abruptly. My son was really upset and he just wanted to go home. Which in there own policy states that no kid WILL be isolated from other children. I ccalledthe director and she told me over the phone there's nothing you can do to prove it because we have no cameras. I was in shock that I just heard someone say this that cares for children. Another thing I hhadto bring up is why my son has no sunscreen applied to him whilst playing outside in the middle of the day and no kid was wearing head protection form the sun. The director finally arranged a meeting to do a plan after I had argued why one wasn't done we go in to attend and she tells us we have to leave we ask for paper work explaining why she tells us she can't till 6pm because the regional manager won't allow her too. We speak to the director and she puts all of it on the Regianal manager saying she ( centre director) had nothing to do with any of this it was all the regional mangers decision. We are not the only parents experiencing this issue with this daycare we will all be taking this further. The director is rude insensitive and does not have the knowledge to run a centre safely. The past 3 weeks there have been numerous teams in and out of the centre all we here is that the centre needs work with how the centre in being ran. Not once we're we ever abusive or anything towards this centre We sent our son here based he has always been with Affinity group and they've always been great but this one centre is horribly horribly wrong. We also sent our son here based off reviews but this director has only been running it for approx 8 months. Infinity headoffice is nearly impossible to get a hold of. The centre charges higher rates then any other ccentre in town but serves such an appaling service. I feel they've asked us to leave in the hopes we will go silent on the way the centre is being ran on why there has been no correct processes in place and why there isolating children to try and make us go quiet. We were also told tby the director of the centre that here staff are not trained or equipped to deal with kids behaviours Huh WHAT!!??? Director-Centre Manager
Reply from Milestones Early Learning Cranbrook 2023.11.30
Please reach out to discuss this matter via email to feedback@affinityeducation.com.au.
Amy (I reckon)
Amy (I reckon)
2023.07.14
Wonderful centre and wonderful staff. Would highly recommend.
Reply from Milestones Early Learning Cranbrook 2023.07.27
Thank you so much for your review Amy. We really appreciate the positive feedback.
Amanda Allender
Amanda Allender
2022.05.13
The educators at Milestones Cranbrook have supported and cared for my son unconditionally since enrolment. They make us feel welcome when we walk through the door and aim to continuously improve their program to suit the needs of our children. I feel confident in the skills my son is learning at Milestones Cranbrook in preparation for School.
Amy Hall
Amy Hall
2022.05.11
The staff are extremely welcoming and helpful. I always get continual updates about my child’s development and goals she has achieved. Highly recommend this centre!
Heidi McInerney
Heidi McInerney
2022.03.17
I'm a first-time Mum & I was so apprehensive about putting my daughter in daycare however, we love Milestones, Cranbrook! The director (Kayla) is amazing & all of the educators are really lovely! Sarah, Aleesha, Brooke & Elizabeth are definitely some of my fav's! I love the StoryPark app that gives me updates each day about my child & what they're teaching her. My brother-in-law does deliveries to alot of the centres around town & he said Milestones is definitely one of the better ones in terms of the facilities
Toni Daisy
Toni Daisy
2022.03.02
My children have been going to Milestones Cranbrook Centre for 3 years now, we absolutely love them. Although my little ones have their “favourites” all staff are super friendly, very approachable and very welcoming every visit. They are really involved in the children’s learning and provide you with an outline of how they went during the day, every afternoon (which I really love) The director Kayla goes above and beyond to help with anything needed - very helpful & approachable. Really recommend!
Laura Thompson
Laura Thompson
2022.02.24
Milestones Cranbrook is a great centre to send your children from babies up until kindy. The team ( centre manager especially ) is always there to help with any concerns if you have any.. the girls are professional , the centre manager will have a laugh with you and it's nice knowing your child/ren are cared for.
Tamarah Bell
Tamarah Bell
2022.01.24
Positive
Professionalism
Quality
Reliability
Responsiveness
Value
My little one loves coming to milestones Cranbrook. There is always something fun to do. The staff are really friendly and always happy to help or discuss matters with you. I love to see the photos and stories about what my child has been doing each day.
Sarah Gray
Sarah Gray
2022.01.24
Positive
Professionalism
Quality
Reliability
Responsiveness
Value
This Centre provided my daughter with a wonderful start to her Early Years and is now flourishing in Primary School. Thank you to all of the Educators and Center Managers that have provided great quality service for our little family.
Letitia Bradshaw
Letitia Bradshaw
2021.10.29
Positive
Professionalism
Quality
Reliability
Value
Ayesha Kingsley
Ayesha Kingsley
2021.09.28
Positive
Professionalism
Reliability
Wonderful staff who go above and beyond for my two boys. Great environment for the kids to learn, grow and play. Couldn’t recommend them enough.
Gemma Jean
Gemma Jean
2021.07.30
Positive
Professionalism
Responsiveness
Impressed with the attention & care my child receives since commencing at the Cranbrook centre. Aleesha & Shannon in particular treating children as their own. Taking the upmost care to ensure the children feel emotionally and physically safe & secure. The new managing director Kayla has been beyond helpful with all of my questions and concerns. Taking me seriously and addressing and concerns immediately.