Milestones Early Learning Elderslie

milestones.com.au/nsw/elderslie

Milestones Early Learning Elderslie Reviews

Good rating
4.1
35 reviews Verified
Milestones Early Learning Elderslie
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Reviews ( 35 ) 4.1

Alyce Christison
Alyce Christison
2024.03.14
We couldn’t be happier with Milestones Elderslie! The centre is clean and inviting, and we particularly love the little updates throughout the day on the app. My daughter started a little over a month ago and she absolutely loves her school days. After her very first day, she told me how kind her teachers were and asked me to go back the next day. A special thank you to Miss Georgia and Miss Haley for making her start so smooth and welcoming!
Reply from Milestones Early Learning Elderslie 2024.03.15
Thank you so much Alyce! We take a lot of pride in keeping our centre neat and tidy. Ongoing positive relationships and communication with our families and children is key to our philosophy and continued success. My team are passionate and do a wonderful job in shaping little minds. We love watching your beautiful daughter grow and learn with us!
Kate Annakin
Kate Annakin
2024.03.14
My daughters have had the good fortune of attending Milestones Elderslie. The support, care and diligence of the educators creates a safe, welcoming and enjoyable environment for play and learning. The attention to detail and sincerity of care has enabled my daughter's to grow in confidence, develop their social skills and engage in experiences that enrich their lives.
Reply from Milestones Early Learning Elderslie 2024.03.15
Thank you for your wonderful feedback Kate!
Crystal Williams
Crystal Williams
2024.03.12
Really happy with this centre, my son Noah loves the atmosphere and the educators.
Reply from Milestones Early Learning Elderslie 2024.03.18
Thank you so much Crystal!
Stella Psarianos
Stella Psarianos
2024.03.11
Wonderful centre! My daughter has been attending for just under a year and she is always happy to be left in their care. They are great with kids and always keep the children occupied with fun activities. Would highly recommend to any families wishing to enrol their children!
Reply from Milestones Early Learning Elderslie 2024.03.15
Thank you so much Stella! We are so glad that you have had a great experience with us.
Carlos & Katie Torres
Carlos & Katie Torres
2024.03.11
We have been sending our now toddler to Milestones for almost a year now and our biggest take away is how much he loves going to the center! He settled very quickly when we introduced him into the centre and now cannot wait to get there every day. The staff are friendly and efficient . They keep us updated regularly throughout the day and let us know how he went when we pick him up. They are also very on top of sickness and I find this center to be quite strict when it comes to any child showing any signs of illness , which is great as it’s reduced his number of days off compared to his previous centre and he doesn’t come home with nasty bugs as often. He is always clean and well presented when we pick him up and very excited to tell us all about his day . The centre has earned my trust and I will be sending my daughter there in the next month to join the Milestones family! I think the only room for improvement would be the technical issues that sometimes come up . The app can be a bit difficult to manage sometimes and there is also the reoccurring issue for parents signing in and out on iPads ( however the staff have always correctly signed in and out our son when this happens so it’s not really effecting us!) . Overall the important thing is our son is happy, well cared for and is progressing in social and educational areas so we are more than happy!
Reply from Milestones Early Learning Elderslie 2024.03.15
Thank you so much for your kind words Carlos and Katie. We are so happy to hear that you have had a positive experience with us. We are so excited and can't wait to welcome your daughter!
Alicia Fielding
Alicia Fielding
2024.02.13
I looked into so many day cares trying to find the perfect one for my children. This was the first I felt so comfortable with leaving my girls. From the management, to the educators, I could see their training and care for each child. Would highly recommend.
Reply from Milestones Early Learning Elderslie 2024.02.20
We are so glad that you have had a great experience with us Alicia!
Tiahna Price
Tiahna Price
2024.02.13
Could not recommend Milestones Early Learning Elderslie enough !! The Managers and Educators are fantastic and so dedicated to catering to the kids needs. The centre is really tidy and provides the kids with a variety of activities that is educational and fun.
Reply from Milestones Early Learning Elderslie 2024.02.20
Thank you for your positive feedback Tiahna. We are so glad that you have had a great experience with us.
Indi Ortiz
Indi Ortiz
2023.12.22
My son used to attend that childcare if I can call a childcare because it was torture place. A kid used bite my son everyday and the educators never tell me nothing. He was 12 months when all this happens. Please do no enroll your kids in this childcare.
Reply from Milestones Early Learning Elderslie 2024.02.07
Your feedback is important to us. Please email feedback@affinityeducation.com.au to discuss this matter further.
Stephanie Allen
Stephanie Allen
2023.07.31
Would highly recommend Milestones EL Elderslie! Not only a great place for the children but also an amazing place to start or progress through your Early Childhood journey. Since Affinity Education have taken over, I have undertaken various professional development courses to extend my knowledge. The educators are absolutely wonderful and the families are always our biggest supporters. I truely feel welcomed by the amazing community of Affinity Education.
Reply from Milestones Early Learning Elderslie 2023.08.17
Thank you for this lovely feedback Stephanie, we love to support our valuable educators who have a passion for providing unrivalled care. Glad to see this is shining through all aspects of our centre.
Gia Maz
Gia Maz
2023.01.09
If you want adults screaming at your kids, your child being left alone to scream, or adults losing your child altogether, then look no further! These guys will be negligent and lose your child for 45 mins while local residents try to return your missing 2 year old! Enter at your own risk!
Reply from Milestones Early Learning Elderslie 2023.01.16
Hi Gia, we are unable to find your details in our system. Can you please send your experience to feedback@affinityeducation.com.au, call us at the centre directly on (02) 4603 8008 or pop into the centre to discuss your concerns.
Tyler Karaitiana
Tyler Karaitiana
2022.10.27
Reply from Milestones Early Learning Elderslie 2022.11.15
Thank you for your review! We would love to hear how we can maintain your 5 stars.
Sarah Calpis
Sarah Calpis
2022.08.17
Overall I was very disappointed in this service, I took my daughter out after 6 months due to the high turn over with full time staff and using employment agencies for casual staff. I would never know who was minding my daughter and she struggled a lot with the constant change.
Dimitty Bonnett
Dimitty Bonnett
2021.11.28
I’ve looked into this centre to enrol my children. I wouldn’t send my dog here, under educated staff, ratios not met to standard, inadequate supervision of children and just plain rude!
Reply from Milestones Early Learning Elderslie 2021.11.28
Hi Dimitty, we have reviewed our waitlist information and there is no record of you ever enquiring about a position at our Centre. We consistently meet the National Regulations for staffing and have high standards regarding the health and safety of our children. We would welcome you to tour our Centre and see for yourself.
Malissa Timmins
Malissa Timmins
2021.11.27
Reply from Milestones Early Learning Elderslie 2021.11.28
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Melissa Grima
Melissa Grima
2021.11.27
Positive
Professionalism
Highly recommend this Center. The staff are caring, friendly and very professional. The children are always happy and enjoying their day.
Darren Brisbane
Darren Brisbane
2021.11.05
Critical
Professionalism
Quality
Responsiveness
This place has gone massively downhill since it was taken over by First Steps Learning Academy. Where do I begin with the long list of grievances I have with this place? One of my children has been hurt here multiple times in the same way - one time requiring stitches. After the sixth incident, I was told over the phone that the educator was “too scared” to call me to discuss the issue, so someone else had to call - safety, communication, supervision, knowledge of my child… fail. In the second round of lockdowns, I was asked to provide proof of financial hardship when I asked if the governments gap fee waiver was going to be applied - profit before community safety. We were being told to stay at home. Fail. Upon returning to the service, I asked for my access pin to be sent to me so I could enter without needing to bang on the front door (There’s a doorbell, but it doesn’t ring in any of the rooms.) It took two weeks to get sent the number. In the meantime, some of the “friendly” staff frustratedly informed me that I could just request it from management and it would be sent to me. Thanks - communication, customer service… fail. I organised a couple of casual days well in advance using their child care management software. Apparently it was all good one day, but not the second day. I found out that I had caused massive issues when they sent me an email reprimanding me for dropping my children off when they hadn’t confirmed days. Part of managing ratios at this service requires parents to be mind readers - I have been rudely directed to contact them next time… customer service, safety, communication… fail! Four week notice period to make changes to bookings. FOUR WEEKS. Four weeks that I can’t send my kids to a service that actually cares about the “service” they are supposed to provide, because this provider needs to grasp every last penny from the parents it lets down on a daily basis. I tried to negotiate my way around this, and every solution I came up with resulted in me paying full fees for a service they don’t provide. Profits before service. And the list goes on. The fees are cheap by comparison to everywhere else, but if you’re hoping for a stress free child minding experience… consider somewhere else.
KJ
KJ
2021.10.17
My daughter loves going to daycare. I would recommend to anyone.
Brooke Serduk
Brooke Serduk
2020.08.26
Critical
Quality
If I could leave a 0 star I would! This centre left my daughter in the same nappy for almost 7 hours this week. All I received was a ‘sorry!’. On this same day the educators didnt even check her bag for her drink bottle instead they gave her a communal bottle in the middle of a global pandemic! I’ve never experienced such neglect, I would never recommend this company to any family and friends! Absolutely disgusting! It’s now been 7 working days and I have requested an incident report on multiple occasions via phoning head office, emailing the admin team and the area manager and nobody has gotten back to me! This is beyond frustrating
Sharalee Watmore
Sharalee Watmore
2020.02.04
The school and staff at elderslie young academics are amazing. The staff are very welcoming and are happy to help with anything. Great school.
Shweta Vij
Shweta Vij
2020.02.03
Fantastic centre with caring staff and great school readiness program. Highly recommended!!