Micro-Vision Reviews

Micro-Vision Reviews

4.8

Excellent - based on 114 reviews

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Reviews (114)
Leslie Van Dusen
Leslie Van Dusen
2024-01-18
My experience buying a custom build was exceptional! Every question was patiently and kindly answered, and the completed system works perfectly.
Reply from Micro-Vision 2024-01-19
Hi Leslie, thank you for providing your feedback about your experience buying from us. We are here if you have any questions, enjoy the new PC.
Duke (Nukem)
Duke (Nukem)
2024-01-07
Bought a decently high end pc with them and i would do it again. Anytime i sent them an email inquiring about my pc they were quick to respond with responses that answered my questions in detail. I live in Nunavut and even with our less than par shipping services i still got the glass sided pc with no damage. The packaging was amazing and as good if not better attention to detail. If youre looking for a prebuilt with no bloat and premium quality i would highly recommend Micro-Vision! Thanks again!
Reply from Micro-Vision 2024-01-19
Duke, We do take a lot of care in our packing to ensure it can travel longer distances and arrive in one piece. Glad to know our efforts paid off. Enjoy your new computer and don't hesitate to contact us if you have any questions.
Dwayne leach
Dwayne leach
2023-12-20
Incredible Talent they know what they're doing. Fair price very professional. My computer is exactly what I want them to build.
Reply from Micro-Vision 2023-12-22
Thank you for your feedback Dwayne, enjoy the PC :)
Brady Meger
Brady Meger
2023-12-07
Got a custom pc built by them, the pc looks great and preforms amazing. There was a few issues I had, but were resolved quickly. Will definitely be recommending them to other people. Very pleased with my computer
Reply from Micro-Vision 2023-12-19
We are pleased to hear we resolved the issue for you, hope you are enjoying the new PC and thank you for the review.
Dylan Cross
Dylan Cross
2023-12-06
Whole experience with micro-vision was good from start to finish. Always wanted to build a monster machine, never knew where to start. Micro-vision, apparently, was the answer. Very satisfied.
Reply from Micro-Vision 2023-12-19
Dylan that's fantastic to hear, enjoy your PC and thank you for your support.
Daniel Goisnard
Daniel Goisnard
2023-11-03
Placed an order with them and so far fantastic. The help I got from the start was incredible. I will edit my review after I receive my order however I was so impressed with how easy and fun it was to deal with them, I have to post a review now. Chris reached our to me with some pointers and feedback on my system I wanted and help improve it. He made sure my build would work properly and got the value. I feel like this is my new go to pc place. If your unsure like I was, you won't be disappointed. Update: Received my PC and wow am I ever happy. Upon receiving it and opening it, I realized how well and careful it wa packed. Everything fit nice and snug and packaged so well. I'm amazed at the extra care that went in with including some tips and pointers to make sure you can enjoy it right away. One the best part is they don't add bloat ware!. It's running amazing. Ready to go. Could not be more happy.
Reply from Micro-Vision 2023-12-19
Hi Daniel. You covered off some of the main benefits to purchasing a computer from us, couldn't have said it better myself. Thank you for support and sharing with other potential customers.
Matthew @CommunityPlus
Matthew @CommunityPlus
2023-10-04
Responsive to our request for two custom PCs, needed without much forewarning. Thanks for the great support!
Reply from Micro-Vision 2023-12-19
Hi Matthew. Happy to know you received your PC's in a timely fashion. Thank you for the opportunity to support another local business.
Jon Fontes
Jon Fontes
2023-09-29
Reply from Micro-Vision 2023-12-19
Thank you Jon!
Kevin Matthews
Kevin Matthews
2023-09-13
4.5 Micro-Vision has provided me with the best of hardware custom designed to my needs, the backup service and the patience to explain it all to a first time user of PC for video editing. KM Max Media Ltd, New Brunswick
Reply from Micro-Vision 2023-09-21
Thank you for your feedback. What could we have done to earn that extra half star for you Kevin? If you have any questions about your PC as you continue to learn your new hardware let us know. Take care.
Shawna Smith
Shawna Smith
2023-09-13
Incredibly knowledgeable and willing to work with you to get what you want. Came in wanting to gut my old PC to salvage a bunch of parts and they came up with a fully custom quote. Saved me money by asking exactly what I was looking for (especially on a motherboard). I've already sent business their way, and I gotta say I will absolutely continue to do so.
Reply from Micro-Vision 2023-09-21
Thank you for the feedback Shawna, let us know if you have any questions about your PC.
Alan Kuehn
Alan Kuehn
2023-08-29
Public service announcement: If you're getting an unlocked intel you need a Z series mobo to overclock the cpu. B series "overclocking" is memory overclocking, not cpu overclocking. I wish someone had told me that when i bought my first gaming pc.
jason moffatt
jason moffatt
2023-06-13
Excellent people
Reply from Micro-Vision 2023-06-16
Thank you Jason :)
Jacques Brassard
Jacques Brassard
2023-05-24
I purchased a custom built high end video editing computer here about 4.5 years ago. It has worked flawlessly for 4.5 years. However with 5.3k and now 8k videos, I needed an upgrade. I purchased a custom very high end system. Intel i9-13900k processor with 4070Ti GPU, 32GB Ram with 1 TB SN850X SSD. Wow this thing is fast, BUT, the motherboard USB kept causing my USB to stop working. I called Micro Vision, told them the problem, they instantly ordered a different model, higher end motherboard. When it arrived, I dropped off the computer, motherboard was replaced and they even ended up having to replace the Windows 11 Software key due to the new motherboard. This was done same day I dropped it off. The system now works perfectly and wow, this thing renders videos FAST. So much fun to edit videos with the ultimate system. I give them a 10 out of 10 for quality and customer support. No arguing, or asking me to try different things to fix the problem. They just ordered a newer and better Motherboard and FIXED it right away. I'll be buying my next computer here again, probably in about 4 to 5 years. Can't go wrong. The last one is still in use for my Media Room. Good job guys.
Reply from Micro-Vision 2023-06-16
Really happy to hear we were able to solve the motherboard issue for you, sometimes things don't work as intended and we take pride in fixing them. Thank you for your support and feedback.
Alex Smith
Alex Smith
2023-05-08
After my high end Dell computer failed 3 times, I was fed up. Yes, Dell sent parts, and eventually a new computer, but the stress and time restoring everything was too much. I ordered a custom-made Micro-Vision computer for my radio studio - for a few hundred less than the Dell. Now two years in, everything works, the machine seems a bit faster than the Dell. Solid good build. I highly recommend Micro-Vision.
Reply from Micro-Vision 2023-05-10
Love to hear the value you think we provide compared to the big guys out there. Thank you for your feedback.
Dan Hutchinson
Dan Hutchinson
2023-05-05
After having my old gaming PC for around 10 years, I decided it was time for a new one. I used to build desktops however I've been out of it for so long I didn't know where to start. After researching a few online builders, I stumbled across Micro-vision's website. I played around with a couple of builds but didn't really settle on anything. That's when I noticed they were here in Nanaimo. That's when I put things together and recognized the name from their storefront that I have driven by for countless years. I dropped in, had a great conversation with Chris about my needs, how the industry has changed and what to look for. I knew I didn't want to build my own again and decided that indeed Micro-vision was going to be my choice. If you want something custom built, with components you know and have someone with expertise backing you up, look no further. This isn't an off the shelf box store machine. This is something built well, specific to your needs and truly very competitive in terms of price. I know where I'll be going for my next PC when that time comes. Thanks Chris for the wonderful machine and friendly, knowledgeable service.
Reply from Micro-Vision 2023-05-10
Dan thank you for sharing your experience of buying a computer from us. Enjoy it and if you have any questions please let us know.
Patricia Waters
Patricia Waters
2023-05-02
Quin was very helpful and gave me great suggestions. He built me an awesome gaming computer that I am thrilled with. I wouldn't hesitate to recommend this company. I originally chose them because of the online ratings and because they are in my community. They did not disappoint!
Reply from Micro-Vision 2023-05-02
Patricia, thank you for your feedback we appreciate it. Enjoy your new computer :)
Cody Barger
Cody Barger
2023-05-01
Micro-vision did a wonderful job building my computer. They also called me and discussed an issue with the cpu cooling, helping me find an alternative solution.
Reply from Micro-Vision 2023-05-02
Thank you for your comments Cody, helpful for others to know. Enjoy your PC.
Paul Tessier
Paul Tessier
2023-04-30
Several months ago, Micro-Vision built a desktop computer for me, and I could not be more satisfied with the outcome. The machine was built in a Cooler Master NR600 case, with an ASRock Z790 Steel Legend motherboard and Intel i9-13900K CPU. When I began the process of specifying the computer I wanted to purchase, I knew what I wanted it to do and had some vague ideas about which components would be most important to me, but I would never have been able to specify the precise components that eventually defined my machine without the assistance and insight of the Micro-Vision Sales Engineer who worked with me and answered my (often naive) questions. Throughout the process, the folks at Micro-Vision went far beyond the requirements of sales to ensure that I ended up with a machine that satisfied my requirements in every detail, many of which I had not thought of on my own. During my long career as an independent IT consultant I have worked with a number of people and companies who have built custom and purpose-built machines for me and my clients, but I have never felt more confident in recommending anyone more than I do now, as I recommend Micro-Vision to you. If they treat you half as well as they treated me--as I am sure they will--I have no doubt you will be as fully satisfied with them as I have been. The machine they built for me is great, but their consideration for me, and their obvious pride in their work makes them the best partner/supplier I have ever worked with. And that is beyond price.
Reply from Micro-Vision 2023-05-02
Glad to hear the machine is great and of the service we were able to provide you. Let us know if you have any questions we can help with.
Matthias Bass
Matthias Bass
2023-04-28
Positive
Professionalism
Quality
Responsiveness
Value
Customer service and expertise at its best - As a business owner on Vancouver Island I have explored all possibilities to acquire a new hardware setup for my business and support local businesses. I am happy to share my positive experience with Micro-Vision. I have very specific needs for my business, which requires that a company is willing to spend the time to understand what these needs are. Micro-vision has been the only company I was able to get someone on the phone and talk to a real person. From there on I have been kindly directed along the future steps. My emails were responded to within 24 hours. Quinn Wagner reached out to me multiple times to clarify some specifics of what I have asked him for and to meet my needs. I have received not only what I was asking for, but also within the exact budget I was looking for. In my 24 years of working with computers I learnt to differentiate between so called ‘experts’ and the rare occasion where someone actually knows what they are doing. Quinn is definitely one of the latter. I am proud to support Micro-Vision not only as a local gem, but also because of their outstanding customer support and expertise. In my opinion Micro-Vision deserves to put customer services and expertise into their services. I will happily purchase any computer related equipment at Micro-Vision in the future. We need more companies like Micro-Vision and I would like to express my deepest thanks to the entire Micro-Vision team for a throughout positive experience. I did not believe companies like yours exist anymore these days. PS The equipment I purchased runs absolutely flawless.
Reply from Micro-Vision 2023-05-02
Hi Matthias. We do indeed exist :) and glad to hear we were able to take great care of you. If you have any questions we can help with don't hesitate to reach out. Take care.
Markus Breitkreuz
Markus Breitkreuz
2023-04-28
Reply from Micro-Vision 2023-05-02
Thank you Markus!