We have used Metz Air for more than 15 years for all our air and heating needs, service is excellent, the service man Max Hura was very polite and detailed. He made sure things were covered and cleaned up everything after work completed. I highly recommend using Metz Air. Thank you Emilio Nunez
Great service. Max has been here a few times and he always documents his work, and does excellent work. He always explains what’s going on and shows us any of the parts that need replacement. He keeps his workspace clean, and puts everything back the way he found it. He knows what he’s doing, and that makes a confident client.
Thank you for your positive feedback. We're thrilled to hear about your excellent experience with Max. It's great to know that his professionalism and attention to detail have made a positive impact. We appreciate your trust and look forward to continuing to provide you with outstanding service.
K. Shand Garrett2025.12.17
METZ Air Control representative, Jorge, was extremely knowledgeable, professional, and took the time to help us fully understand what Metz Air Control was proposing for our home. Even though we ultimately chose a proposal from another company I would recommend getting a quote from Metz.
Thank you for sharing your experience with our representative, Jorge. We're pleased to hear that he provided you with a thorough understanding of our proposal. We appreciate your recommendation and hope to have the opportunity to serve you in the future.
James Mikkelsen2025.12.17
Max Hura from Metz came out today to service our furnace. He was on time, polite, and informative. Completed the service promptly also.
Thank you for sharing your positive experience. We're delighted to hear that Max provided timely and professional service. Your feedback is greatly appreciated and helps us maintain high standards.
T B2025.12.16
Update: 1216/2025 - Thanks Cris Dulay for performing great maintenance service today on the furnace. Glad you're apparently my regular service provider. The unit was definitely due for a check up, and I appreciate how thorough, informative, and helpful Cris was and getting things in order since the last service. He was quick, efficient, and reliable. Can't beat that!
Update: 7/11/2025 - Crus Dulay did a great job today with the annual maintenance on the outdoor A/C unit. Very informative and helpful with getting the adjustments needed. He was so quick and thorough, and encouraged maintenance on BOTH the A/C and furnace, not just one like I scheduled. His expertise was in point!!
Tim was GREAT! He represented Metz with the same professionalism, knowledge, experience, and excellent service as I have come to expect from Bryan and all of the other techs at Metz. Had maintenance check up done on the furnace, I upgraded to the recommended Respicare Filter to improve the performance of my new furnace, and also to scrub the air cleaner by adding this component. I'm really happy with the results, I'm really happy with the service, and they are always very responsive whenever there's any issue or call for service. Tim explain things to me in a simple and understandable manner that allow me to understand and make informed decisions about enhancing the system that I already have. Since I moved into my home in 2007, I have only worked with Metz for my air and heating needs, and that will continue as long as we're both around. Thanks a bunches!
We're so happy to hear that you had a great experience with Tim and that you're satisfied with the Respicare Filter upgrade for your furnace. It's wonderful to know that our team's professionalism and responsiveness meet your expectations. We have appreciated your loyalty since 2007 and look forward to continuing to serve your air and heating needs. Thank you for your kind words!
David Jiang2025.12.16
Good technician - Pedro , good experience . Good working manner .
Thank you for sharing your positive experience with our technician, Pedro. We're delighted to hear that you appreciated his professionalism and working manner. Your feedback is greatly valued and encourages us to maintain high standards.
aaron Boykin2025.12.12
Thank you for the quick service and thoroughly explaining everything to us. Cris D did a great job at helping us understand what was going on and our options. He was also very nice and polite.
Thank you for sharing your positive experience. We're delighted to hear that Cris D provided excellent service and clear explanations. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Evelyn Henton2025.12.11
Max very polite and professional. Explained everything to me with care.
I'm a senior.
Thank you for sharing your positive experience. We're delighted to hear that Max provided you with polite and professional service. Your feedback is greatly appreciated and encourages us to continue delivering excellent service to all our customers.
Karen Currie2025.12.11
We knew there was trouble when our furnace started pumping smoke out of the vents. I contacted Metz and they had someone out the next day. Jorge was amazing, showed me pictures of what things looked like in the attic where the furnace and a/c unit were. He was super knowledgeable and able to tell me exactly what year each part had been installed. The furnace was well over 25 years old, so it lived a good life. He broke things down as to what I could replace and what I should replace, along with different cost options. The system was ordered and installed within 3 business days. The main installers were Andrew and Mando and they were scheduled for 8am on Monday and they arrived a little before then, ready to work. Andrew was amazing with our dogs in the backyard and made friends with them in no time, making the install even easier. Jake and Josh came in soon after to help with the huge task of disassembling the old system and putting in the new one. It took all day, and our home and outside was left exactly like they found it. Andrew stayed late to show me the Smart Thermostat and walked me through the app so that I can now program our heat and a/c on my phone. I have used Metz numerous times before and they never disappoint. I highly recommend them for your heating and a/c needs.
Thank you for sharing your detailed experience with our team. We're thrilled to hear that Jorge, Andrew, Mando, Jake, and Josh provided exceptional service and made the installation process smooth and efficient. It's great to know that you appreciated the thorough explanations and the care taken with your home and pets. Your recommendation means a lot to us, and we look forward to continuing to meet your heating and A/C needs in the future.
Becky Blues882025.12.10
George was very helpful with information on the system Thank you for your amazing service
Thank you for your positive feedback! We're happy to hear that George provided you with helpful information and excellent service. Your satisfaction is our priority, and we appreciate your support.
Water Tower2025.12.09
Cris Dulay did an excellent job with my air dust cleaning. He was professional, quick, and very thorough. The air feels much cleaner now. I truly appreciate his work and highly recommend him.
Thank you for sharing your positive experience with our service. We're happy to hear that Cris provided professional and thorough air duct cleaning. Your recommendation means a lot to us, and we're glad to know you're satisfied with the results.
Lx G2025.12.09
Jorge stopped by to provide me an estimate for a full cut-in. He was fantastic. He called in advance to work with my work schedule. He didn't rush, he answered all my questions and offered tons of information that I appreciated.
Thank you for sharing your positive experience. We're glad to hear that Jorge provided excellent service and accommodated your schedule. It's great to know he was thorough and informative. We appreciate your feedback and look forward to serving you again in the future.
Roger Guinn2025.12.08
Max was very thorough and professional. He checked on our concerns, and had important recommendations. Another great technician experience with Metz Air.
Thank you for sharing your positive experience with our technician, Max. We're delighted to hear that he addressed your concerns and provided valuable recommendations. We strive to maintain high standards of service, and your feedback is greatly appreciated.
rousher rousher2025.12.07
The tech asked if we had any questions. No, was the answer. The tech has been here before. He cleaned the system did all his checks.
Thank you for sharing your positive experience. We're glad to hear that our technician provided thorough service and addressed your needs efficiently. We appreciate your feedback and look forward to serving you again in the future.
Daniel George2025.12.07
Cris Dulay from METZ Air Control was very helpful.
Thank you for sharing your positive experience with Cris. We're delighted to hear that you found the service helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
Susan & Danny George2025.12.07
Cris Dulay was awesome
He explained in details on the things that needs to be done. Very thorough.
Thank you for sharing your positive experience. We're delighted to hear that Cris provided thorough and detailed assistance. Your feedback is greatly appreciated and encourages us to maintain high standards of service.
Dorothy William2025.12.06
Pedro came and checked out my furnace and cleaned up around the parts that needed a clean up. He was very professional and friendly. He explained everything to me that he found where I could understand it.
Thank you for sharing your positive experience. We're delighted to hear that Pedro provided professional and friendly service while ensuring you understood the process. Your feedback is greatly appreciated and encourages us to maintain high standards.
tino montoya2025.12.06
Max hura is a great guy !..he did an excellent job..thank you!
Thank you for your positive feedback! We're thrilled to hear that Max provided excellent service. Your satisfaction is our priority, and we appreciate your support.
Lourdes Petersen2025.12.05
He was on time and very thorough in his diagnostic. Gave us three options and very knowledgeable in his job.
We greatly appreciate your feedback about our punctuality and thoroughness. We strive to provide knowledgeable and comprehensive options to all our customers. Thank you for your review!
Linda Abdelsayed2025.12.05
While they are pricey, they are professional, clean, and reliable. You pay for what you get. Today Max came out to check out a funky smell in the unit we got installed by Metz less than a yr ago. He found the issue quickly and cleanly resolved it. They do try to sell you the next thing, but without any pressure. Each person we dealt with along the way has been honest, comfortable, professional, and easy to talk with. Thanks Metz!
Thank you for sharing your positive experience. We're glad to hear that our team provided professional and reliable service, and that Max was able to resolve the issue efficiently. We appreciate your understanding of our pricing and are pleased that you felt no pressure during your interactions. Your feedback about our team's honesty and professionalism is greatly valued. Thank you for choosing us!
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