Metropolis Moving | NYC Movers Reviews

Metropolis Moving | NYC Movers Reviews

4.9

Excellent - based on 474 reviews

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Reviews (231)
Valerie Flores
Valerie Flores
2024-02-28
We have used this company twice now and they have been great! Very good at communication and very careful with delicate pieces! We will keep using this company anytime we need services in New York! Thanks guys!
Reply from Metropolis Moving | NYC Movers 2024-02-29
Valerie, thank you for your continued trust in Metropolis Moving! We're thrilled to hear about your positive experiences and that our team's careful handling and communication have stood out. Your loyalty means the world to us, and we look forward to assisting you with any future moves in New York. Thanks for choosing us!
Zack Grant
Zack Grant
2024-02-19
I had a really good experience with Metropolis. Super affordable, reliable and got the job done. Highly recommend for any moving needs!
Reply from Metropolis Moving | NYC Movers 2024-02-20
Thank you so much for your kind words, Zack! We're thrilled to hear you found our moving services affordable, reliable, and effective. Your recommendation means a lot to us. We look forward to helping you with any future moving needs!
BJ Kramer
BJ Kramer
2024-02-14
I just moved with Metropolis for the second time. I had them for 2 days - one day of packing, and one day of moving. These guys are the best -- fair prices, they were exactly on time and finished ahead of schedule, they were careful with my stuff (not a single item broken or lost), and they were upbeat and pleasant throughout the process even though the move involved a LOT of going up and down stairs. Big shout-out to the packers/movers Steve, Cathal, Jamaal, Bryan, Jonathan, as well as Corey who worked behind the scenes to schedule and give me estimates and generally make me comfortable with the whole process. I hope not to move for a while, but if I do I won't even consider using anyone other than Metropolis.
Reply from Metropolis Moving | NYC Movers 2024-02-14
BJ, we're incredibly grateful you chose our full-service moving company for your recent move, marking the second time we've had the pleasure of assisting you! Hearing that Steve, Cathal, Jamaal, Bryan, Jonathan, and Corey surpassed expectations, means the world to us. Their dedication to safeguarding your belongings and maintaining a positive attitude, even with numerous stairs, exemplifies our commitment to excellence for moving and packing services in NYC. While you're settling in and hoping not to move anytime soon, know that Metropolis is here for you, ready to make any future moves just as smooth. Wishing you all the best in your new space!
Liz George
Liz George
2024-02-12
Thank you to Bryan, Nate, Jonathan, Alan and Eddie who helped us with our move from Manhattan to Queens. The team were an absolute pleasure to deal with - punctual, friendly, professional and efficient and communication has been great throughout the entire process. We were dreading moving in NYC but our experience with Metropolis was great. Highly recommended.
Reply from Metropolis Moving | NYC Movers 2024-02-13
Liz, thank you for sharing your positive experience! We're delighted to hear that Bryan, Nate, Jonathan, Alan, and Eddie made your move from Manhattan to Queens smooth and stress-free. Your praise for their punctuality, friendliness, professionalism, and efficiency means the world to us. We're glad we could make moving in NYC a great experience for you. Your recommendation is greatly appreciated, and we look forward to assisting you or your friends in the future. Warm wishes from the entire Metropolis Moving team!
Griffin Wallner
Griffin Wallner
2024-02-08
Phenomenal experience. Customer service was exceptional and the move itself was a breeze. Couldn’t have better things to say, also extremely fairly priced in my opinion. I will always use Metropolis Moving for future moves!
Reply from Metropolis Moving | NYC Movers 2024-02-08
Griffin, your feedback is incredibly rewarding for us to hear! We're ecstatic to know that our customer service and the efficiency of your move lived up to your expectations. Ensuring our services are fairly priced is a top priority, and it's great to hear we hit the mark for you. We're honored to be your go-to NYC moving company for future moves. Thank you for choosing Metropolis Moving, and we look forward to assisting you again!
Kellen Welch
Kellen Welch
2024-02-06
Great experience, will hire again
Reply from Metropolis Moving | NYC Movers 2024-02-08
Thank you so much for your kind words, Kellen! We're thrilled to hear you had a great experience with our team for your move in Brooklyn, NY. Looking forward to assisting you again in the future. Best wishes from all of us!
Alexandra Tailer
Alexandra Tailer
2024-02-05
I have used Metropolis Moving Twice and they have been outstanding both times. They have reasonable pricing, show up on time and take responsibility for damages. I highly recommend using them.
Reply from Metropolis Moving | NYC Movers 2024-02-08
Thank you so much, Alexandra, for your glowing review and for trusting us with your moves, not once but twice! We're delighted to know you've been satisfied with our services, pricing, and responsibility. It was our pleasure to help you move into a new office space in Brooklyn, NYC. We greatly appreciate your recommendation and look forward to serving you again in the future. Warmest regards from the entire Metropolis Moving team!
lucas lehman
lucas lehman
2024-02-01
Have used them several times and would recommend! Easy communication with no haggling and friendly movers, huge appreciation to Brandon, Chris, and Klaude for moving me out of the 7th floor while the elevator was out of service. Life savers!
Reply from Metropolis Moving | NYC Movers 2024-02-03
Thank you so much for your kind words, Lucas! We're delighted to hear that you've had multiple positive experiences with our NYC moving team. Special thanks for recognizing the efforts of Brandon, Chris, and Klaude—facing the challenge of moving from the 7th floor without an elevator is no small feat, and we're glad they could be your life savers! Your recommendation is greatly appreciated, and we look forward to serving you again. Best wishes from all of us at Metropolis Moving!
John M.
John M.
2024-02-01
Verified
This is my second time moving with (and reviewing) Metropolis. Doing so because they are the absolute best. Had a move with Dorian, Jonathan and Chris - they were fantastic to work with. Thoughtful, efficient and extremely careful with every piece of furniture we had. You can't go wrong with Metropolis!
Reply from Metropolis Moving | NYC Movers 2023-01-03
Hi John - Thanks for the nice review! We agree that Jake, Darryl and Ricky are an incredible team! We're glad that you had a satisfactory experience. Happy New Year! Take care, Matt
Teresa Rufin
Teresa Rufin
2024-01-21
My roommates and I moved with Metropolis back in early October, right after the intense flooding in NYC. Thanks to that our moving day was incredibly chaotic and we ran into all sorts of issues (including our new building refusing to allow us extra time to move in). Despite these constraints, the Metropolis team did everything in their power to make sure our move continued as planned and they remained incredibly kind and professional in the face of lots of stressors. A couple of boxes of ours unfortunately got lost in the fray (and I don't blame our movers - I can't stress enough how chaotic this day was), but the guys at Metropolis were quick to make it right. They care a ton about delivering excellent service and I will for sure hire them again next time I need to move apartments.
Reply from Metropolis Moving | NYC Movers 2024-01-21
Teresa, Thank you for taking the time to share your experience with Metropolis Moving, especially under such challenging circumstances. We understand how the aftermath of the flooding in NYC could have made your moving day exceptionally difficult, and we're glad that our team could help navigate through those challenges. It's heartening to hear that despite the unexpected issues, including the constraints at your new building, our team maintained their professionalism and kindness. We're sorry about the lost boxes and appreciate your understanding. We're committed to making things right and ensuring our clients are satisfied, so it's great to know that our efforts were effective. Your willingness to choose Metropolis Moving again means a great deal to us. We're grateful for your recognition of our dedication to excellent service and look forward to assisting you with your future NYC moving needs.
Megan D.
Megan D.
2024-01-19
Verified
This is my second time moving with Metropolis and it was another great experience. Both times, all of the movers were kind, communicative and efficient. For this move, Zach, John and Kavan were awesome! My partner and I couldn't believe how fast they could unload our stuff and all of our items arrived unscathed/undamaged. Also, their help disassembling/assembling our bed and couch was huge. Don't plan on moving again for quite some time, but would definitely use Metropolis Moving again and recommend to friends.
T S.
T S.
2024-01-19
Verified
I can't say enough about Metropolis Moving and their team. From the communication before the move to the day of the move, everything was handled in a professional and efficient manner and pricing was extremely fair. I haven't moved in 25 years and heard nightmares about moving, Metropolis made the process easy. If you are moving I highly recommend using Metropolis, I am so glad I did!
Mohsin Sharif
Mohsin Sharif
2024-01-16
This was my first time using a full-service moving company, and Metropolis was absolutely fantastic all the way through. When I spoke to them on the phone, they were both professional and conversational, and they accommodated all of my requests and questions with ease. Their price was fair, and they allowed me to add items until 3pm the day before the move. I added a few larger items, and the additional price they charged was also very fair and minimal. Also, I wanted to move on Dec 23rd, and they were able to accommodate this request even though it was very close to Christmas. Jake and Kavan were my movers on the day and were super friendly, efficient, professional, and flexible from the very beginning. I was really stressed out about moving to a different state, and they helped me feel comfortable that everything would go smoothly. They wrapped all my furniture/large items effectively, and nothing was broken during the move. They moved my entire apartment into their truck in about 2 hours. I was so impressed with how quickly and safely they moved everything out. They listened to all my concerns and took extra care with the items I was most worried about. They arrived at my new apartment even more quickly than expected (literally less than 10 minutes after I arrived). Not only did they move everything in with the same speed and efficiency as the move-out, but they also helped me brainstorm where each piece of furniture should go and put them in the exact right place. As soon as they were done, they asked if I needed anything else and were on their way after I gave them their tip. Also, Metropolis came back again to help my roommate move the next week and they executed his move with the same professionalism and quality as mine (so that's 2 examples of great moving experiences). I cannot recommend Metropolis, Jake, and Kavan enough and would strongly urge anyone to choose this company for their next NYC move.
Reply from Metropolis Moving | NYC Movers 2024-01-21
Mohsin, We're incredibly grateful for your comprehensive and positive review of your first full-service moving experience with Metropolis. It's rewarding to hear that our team's blend of professionalism and conversational approach on the phone made a strong, positive impression, and that we could accommodate your requests and queries smoothly. We are particularly pleased that you found our pricing fair and our service flexible, especially regarding last-minute additions and the move date close to Christmas. It's great to know that Jake and Kavan provided outstanding service on moving day, making your interstate move less stressful and more efficient. Your acknowledgment of the care taken in wrapping and transporting your belongings, as well as the efficient and thoughtful setup in your new apartment, is much appreciated. It's also fantastic to hear that your roommate had a similarly positive experience with us. Thank you for your strong recommendation and for choosing Metropolis for your move. We are thrilled we could make this significant transition a smooth and positive one for you and look forward to being of service in the future, should the need arise.
Louis Sorbera
Louis Sorbera
2024-01-12
We had an excellent experience with Metropolis Moving. This was the third time my wife used them (2nd for me). We would absolutely use them again. The whole process from initial inventory to unpacking at our new place was smooth, efficient, and gave peace of mind. Before the move, the team communicated very clearly and were fair with quotes. The three gentlemen who moved us were kind, confident, accommodating, efficient, and timely. They moved us out of a 3 bedroom on the 5th floor of a walkup. That's not easy! All furniture and bins were handled with care. I also appreciate that they partner with BoxUp, which provided us with bins to use instead of cardboard boxes -- game changer! Everyone was just very kind. That made a big impression on me. Some businesses out there make it seem like a customer is a burden. But Metropolis made me as a customer feel valued. I have not dealt with customer service this good in some time and it is quite refreshing. Thank you!
Reply from Metropolis Moving | NYC Movers 2024-01-21
Louis, Thank you so much for your detailed review and for choosing Metropolis Moving again! We are delighted to know that you and your wife had an excellent moving experience with us for the third time. Our team strives to ensure a smooth, efficient process that offers peace of mind, and it's gratifying to hear we achieved this for you. It's fantastic to learn that our team's clear communication, fair quoting, and efficient moving services, especially from a 5th-floor walkup, met your expectations. The positive remarks about our movers being kind, confident, accommodating, and timely are truly appreciated. We're also glad to hear that our partnership with BoxUp for reusable bins instead of cardboard boxes added value to your moving experience! We too appreciate the quality of a bin over cardboard. Your loyalty and willingness to use our moving services again mean a great deal to us. Thank you for highlighting the aspects of our service that stood out to you. We're here to make every move as seamless and positive as possible and look forward to assisting you in the future.
Marcus Williams
Marcus Williams
2024-01-12
What an awesome experience I had with this moving company. I was dreading the move-in in the city, but they made everything so easy for me. They were on time, professional, and best of all they moved me in in under two hours when it took 3.5 hours in Boston to load my truck. That includes putting together my TVs and bed! They had a can do attitude, and I’m really grateful to them for their help.
Reply from Metropolis Moving | NYC Movers 2024-01-21
Marcus, We're thrilled to hear about your awesome experience with our moving company! Understanding the challenges of moving from Boston to NYC, it's fantastic to know we were able to make the process smooth and efficient for you. Our team takes pride in being punctual, professional, and efficient, and it's great to hear we exceeded expectations, especially with the quick move-in and assembly of your TVs and bed. Your appreciation for our team's 'can do' attitude is genuinely valued. We're here to help make every move as stress-free as possible, and we're so glad we could be there for you. Thank you for choosing us and for taking the time to share your experience. We look forward to assisting you in any future moves!
Nicole Prusak
Nicole Prusak
2024-01-11
I would highly recommend Metropolis moving! The whole team was extremely responsive and helping when planning our move during a very stressful time. They helped us pack our home in a very efficient and organized fashion. Each team member was very pleasant and hard working. Will be recommending them to all friends and family and plan to use them again in the future!
Reply from Metropolis Moving | NYC Movers 2024-01-21
Nicole, Thank you so much for your wonderful review and for recommending our NYC moving company! We're delighted to hear that our team could ease the stress of your move and assist you efficiently and effectively. It's great to know that our efforts in packing and organizing were helpful and that our team members left a positive impression. Your willingness to recommend us to friends and family means a lot, and we eagerly look forward to assisting you again in the future. Thank you for choosing us for your move!
Colleen Kleinmann
Colleen Kleinmann
2024-01-04
Had a really good experience with metropolis moving! Hired them months in advance, the price was really good. Showed up on time, was able to get everything out in a timely fashion. They unloaded very quickly at our house. If we move again we'll definitely use metropolis again!!
Reply from Metropolis Moving | NYC Movers 2024-01-09
Hey Colleen, Just wanted to say a HUGE thank you for your kind words about your move! Hearing that we were punctual, efficient, and budget-friendly = major win in our book. We aim to make moving a breeze, and your feedback shows we hit the mark! So glad you'll be a repeat customer - we'll be ready for you whenever you're next on the go! In the meantime, enjoy your new digs!
Amy Caulfield
Amy Caulfield
2024-01-03
I can't say enough good things about Metropolis Movers. My husband and I have used them 4 times personally, and I have hired them for my clients (I am in Fine Art Logistics - so I have used Metropolis to move very expensive design items and full gallery offices) twice now. They are incredibly meticulous and careful with your items, and VERY affordable. Their movers are all young, professional, strong, courteous and efficient. My single female friends have used Metropolis and never felt uncomfortable having their team in their homes (which I cannot say about all moving companies). If you need a move in the NY area, ABSOLUTELY reach out to Metropolis - they'll do the best job for the least amount of $$$.
Reply from Metropolis Moving | NYC Movers 2024-01-09
Wow, what a review! We're over the moon after reading your kind words. To hear that you've not only entrusted us with your own moves four times but also recommended us for your high-stakes fine art logistics clients means the world to us. Your praise for our meticulousness, affordability, and professional moving team truly hits the mark. We take immense pride in ensuring the safety of every item we handle, whether it's a priceless heirloom or a treasured piece of furniture. And of course, knowing that our team makes your single female friends feel comfortable in their own homes during a potentially stressful move is the highest compliment we could receive. We're grateful for your continued trust and advocacy, Amy, and we're always here to help with any future moving needs - whether it's for you, your clients, or anyone else you know who's looking for the best movers in the NYC area. Thanks again for taking the time to share your fantastic review!
Dipti Darne
Dipti Darne
2024-01-03
We recently hired Metropolis for our move and was very impressed with their service. They were extremely responsive and professional throughout the entire process. The team arrived on time and worked efficiently to get everything packed/loaded onto the truck. Overall, I would highly recommend Metropolis to anyone looking for a reliable and affordable moving experience.
Reply from Metropolis Moving | NYC Movers 2024-01-09
Dipti, Thank you so much for your review! We're thrilled to hear that your move from Roosevelt Island to Jersey City went smoothly and that our team exceeded your expectations. We take pride in delivering exceptional service, and your kind words motivate us to keep moving forward (pun intended!). Thanks again for choosing Metropolis Moving and happy settling in your new Jersey City home!
Josh W.
Josh W.
2024-01-03
Verified
Punctual, efficient, friendly, and professional - Jacob and Johnation were fantastic! I have 0 complaints. Next time I move, I know who I'm calling to help.