Metro Plumb Reviews 2026

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Reviews

4.8 | 3776 total

5 stars

3489 pcs

4 stars

115 pcs

3 stars

25 pcs

2 stars

21 pcs

1 star

126 pcs

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3762 pcs

14 pcs

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Robin Biggs 2026.10.06

Did a fantastic job in a quick manner and answered my layman’s questions

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Reply from Metro Plumb 2025.02.20

Thank you, Robin, for your 5-star review. It's great to hear our engineers did a fantastic job and answered all your questions.

bob bob 2026.10.06

Very pleasant man and explains what had broken

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Toheeb Alabi 2026.10.05

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Matt Goodall 2026.10.05

Cliff called to let us know he was on his way, was very helpful and just got on with the work. Great service from these guys – easy and fast.

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Michelle McMahon 2026.10.05

Joe can out to us due to a leak and identified the problem straight away, he picked up the parts and fix it straight away. He was so professional and really knew what he was doing and explained with great confidence.

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Mrs S Can 2026.10.03

Exceptional and selfless service! Kyle went above and beyond to help us during a tricky situation! Unbeknownst to us we had a damaged a pipe for years leading to a bedroom radiator, yoday ehile having some decorating done it was found and while waiting for the council to send someone to help, Kyle, who was working nearby, stepped in. He wasn’t obligated to assist as he wasn’t assigned to us, yet he kindly fixed the issue on the spot. His professionalism and empathy were outstanding, and he saved us a lot of stress. An absolute credit to his team! Please give him a payrise or promotion!!!!! He is an absolute asset to your team!!!!!! Kyle, thank you so much! If the world was made up of more people like you, it'd be a much nicer place to live!!!! Thank you!
Date of experience: 03 October, 2026

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Rajesh Munglani 2026.10.03

We had a sudden loss of water into our house. Our usual plumbers had no idea what was happening. The water supply company said it was our problem. Metro Plumbing came three times and worked out that it wasn’t a dropped valve or anything and did blowback 7 times And eventually managed to Dislodge a 4 foot section of matted Tree root from inside our Water Main! There were sudden restoration of cold water through the mains pipe into the house. Honestly, without them, we would be stuck without water! They were all very pleasant and courteous and listened to the complex Story of all the previous investigations. We now need to work out where the Tree root got into the Main water supply, but that’s another matter! They came three times and spent many many hours so the price I paid in fact was incredibly reasonable

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david rowley 2026.10.02

Fantastic service.your company really know what they are doing. Ryan was brilliant. Talking through the options of a tricky job. Thanks

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Reply from Metro Plumb 2026.09.21

Thank you for your great feedback! We’re delighted to hear you received fantastic service at a fair price. We really appreciate you choosing Metro Rod and taking the time to leave us a review!

Glenda Lucas 2026.10.02

Excellent.

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James West 2026.10.02

Cliff was very helpful and professional. A fantastic service and great company

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Nirmala Retneswaran 2026.10.01

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Reply from Metro Plumb 2026.10.02

Thanks, Nirmala. Appreciate the business.

Jonathan Cooper 2026.10.01

We live up a hill and access is narrow but the driver Cliff always gets through and has time to answer my questions, he is always very courteous and knowledgeable.

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lynn harverson 2026.10.01

Such a lovely man, very conscientious, good worker, friendly

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Reply from Metro Plumb 2026.10.02

Thank you, Lynn. We will pass this on to the engineer's managers and the team. Appreciate your kind words. Thanks for your business.

dawn collinson 2026.10.01

Stoke-on-Trent City Council booked you and paid. I was just glad the job was done, and by 2 very polite young guys.

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slade stone 2026.10.01

Came in very polite found the problem left to arrange to get it fixed

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Tyronne Helsdown 2026.10.01

Metro Plumb service was very friendly both over the phone and when the plumber was on site, I would recommend.

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Reply from Metro Plumb 2025.03.03

Thank you, Tyronne. Glad you found the service friendly and effective. Much appreciated.

Pam Anderton 2026.09.30

Very good service, sorted out the issue, thank you

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Heather Williams 2026.09.30

Excellent, very positive and helpful with a great personal attitude

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Rene Carlos 2026.09.30

Very professional and efficient

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Reply from Metro Plumb 2026.10.02

Appreciate the review of the service, Rene. Glad the issue is sorted.

nicholas jones 2026.09.30

Excellent job done

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Reply from Metro Plumb 2026.10.02

Thank you. Appreciate your business. All the best.

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