Metro Dog

Metro Dog Reviews

Excellent rating
4.8 | 209 reviews
Trustindex Verified Company
Metro Dog
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Reviews

Trustindex 4.8 | 209 total
183 pcs
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Phillip Mitchell
Phillip Mitchell 2026.09.26
We have been taking our dogs to Metro Dog for 15 years. They are the absolute best. Great staff, well managed. Most of all they take great care of our Pug Nola Symone. We HIGHLY RECOMMEND Metro Dog
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Amanda Saiz
Amanda Saiz 2026.09.24
Metro Dog is a great facility! All of the staff members are very attentive and caring! My dog goes there for daycare and boarding. Highly recommend!
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Anna Katz
Anna Katz 2026.09.23
Metro Dog has been a dream for me and my rescue, Ellie. The daycare drop-off and pick-up process is a breeze, and I love knowing she’s getting lots of play and socialization while I’m at work or away. She gets excited when we pull into the parking lot and sleeps like a baby when we get home. The staff are so kind and attentive. Grateful to have found Metro Dog! Thanks for taking such good care of my girl.
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Reply from Metro Dog 2026.09.24
Awe! It means a lot to hear how much you and Ellie enjoy your experience with Metro Dog. We love to hear that Ellie is so excited to visit and so content when she gets home. It makes sense too, because she has a ball playing with her friends in group all day. Thank you for your trust and for being part of the Metro Dog village.
Karen Christensen
Karen Christensen 2026.09.21
It’s been a year since I first started bringing my dog to Metro. Lucy Is a frequent Visitor for both daycare and occasionally overnight stays. I can’t say enough good things about the staff and how they take such good care of her I highly recommend them and so does Lucy.
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Reply from Metro Dog 2025.04.21
Thank you for the kind words, Karen! We're so happy to hear both you and Lucy enjoyed your experience.
Scott Winokur
Scott Winokur 2026.09.03
This is a very good, very reliable place. The young people who provide the services are a delight.
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Elizabeth Dodge
Elizabeth Dodge 2026.08.30
Metrodog is professional and courteous.
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Reply from Metro Dog 2026.03.01
We appreciate it!
Esme Howard
Esme Howard 2026.08.27
Otis would give them 10 stars if he could!
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Reply from Metro Dog 2026.08.31
We love to hear it! Otis is a love bug and he is happy to show it! Thank you so much for your (and Otis') review and for choosing Metro Dog. It means a lot to see such enthusiasm from both of you, and we look forward to Otis’s next visit!
Lizbeth Barclay
Lizbeth Barclay 2026.08.23
We love Metro Dog! The staff is amazing- always friendly and professional. Ziggy has been going there since he was a puppy and it’s his second home. Everyone there knows him and he’s always so happy to be there!
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Reply from Metro Dog 2026.08.31
We’re delighted to know Metro Dog is a true second home for Ziggy. It means a lot that you’ve trusted us with his care. We've loved watching him grow from a pup into the fella he is today. Thank you for your commitment to him and for sharing your kind words about our team's strengths.
Robin Avant
Robin Avant 2026.08.21
I have been impressed with the staff and with the facility. My dog has been at Metro Dog twice. She suffers from separation anxiety. The amazing staff at Metro Dog has taken great care to make sure she has a good experience and is not over-stressed. I have received excellent feedback both times she’s been there for daycare.
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Reply from Metro Dog 2026.06.18
Thank you so much for sharing your experience and for trusting the team with her care. The kind words about the staff and our program are really nice to hear. It’s great to know that the care provided has been helpful. Your support is truly appreciated.
Alan Kurz
Alan Kurz 2026.08.18
Metro Dog, Richmond has provided me a safe haven for my precious canine. Staff are consistently excellent and attentive. I am grateful for their care.
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Reply from Metro Dog 2026.08.19
We’re grateful for your trust and truly appreciate your kind words about our team’s attentiveness. Thank you for allowing us to take care of your pooch. We love that handsome fella and enjoy the time we get to spend with him.
Mychelle Knight
Mychelle Knight 2026.08.12
Love it here! What’s better is my dog loves it here too! Staff is super great. Everything from checking in to picking up is super streamlined and makes for a super quick experience. (I leave work to drop her off 🤣) my dog comes home exhausted and I’m thankful for that!!
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Reply from Metro Dog 2026.06.22
We love that! Thank you! A tired dog is a happy dog (and parent)
April Taylor
April Taylor 2026.08.10
It's a pleasure to announce that my precious Samantha my cat was the first cat to receive service there at the business employees were very friendly and nice thank you for your service
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Reply from Metro Dog 2026.08.11
Thank you so much! Samantha was really great and so darn cute! It was really rewarding to work with her.
Meg Holm
Meg Holm 2026.08.08
Our dog Rudy loves going to Metro Dog. He's 14 and acts like a puppy when we get there. Thank you Metro Dog.
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Reply from Metro Dog 2025.10.29
Don't we know it! The feeling is mutual. Thank you
Jennifer Graber
Jennifer Graber 2026.08.08
Our little dog arrives happy - tail wagging with the expectation of a fun day - and comes back to me happy. The staff are professional and have good people skills too. I am so appreciative of their service and business model. Day care is essential before boarding. Everyone gets to know each other. Thank you Metro Dog!
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Reply from Metro Dog 2025.06.23
Thank you for being a such a great parent and understanding that dog's thrive when they're given the time to grow their community.
Selina Mejia
Selina Mejia 2026.08.06
My puppy went in for an assessment and Alexia was our trainer. She was knowledge, kind, and really sweet to Mac. I’ve never left my dog alone with anyone other than family but Alexia made me feel 100% confident to leave Mac in her care.When they took mac to the other areas, we received a little walk around and shown the packages/services Metro Dog has. We also met Kiani who went out of her way to greet us and made us feel even more welcomed ! When Mac was done, we received a detailed written Report Card and Alexia explained how she did. Mac was a little shy going in but when they brought her out she was so happy and confident. We will be back and we plan on buying a package !! I think it’s really hard finding a place with kind genuine dog loving people but MetroDog is definitely the place. My puppy LOVED it !
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Christine Rossi
Christine Rossi 2026.08.03
Great people. My dog is very nervous with other dogs and in new environments. Everyone was very kind and patient. Bowie had a full groom and it took a while but the groomer was great with him and he looks awesome. They even brushed his teeth!
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Reply from Metro Dog 2026.08.05
Thank you! We think you're pretty great too! Bowie was awesome for his groom. We slowed down for his comfort when it came to his feet and nails but, he was a champ about the process. We're glad that you're happy with the result and his sparkling smile. We look forward to seeing the both of you again!
Ian Martinez-Hay
Ian Martinez-Hay 2026.08.03
Metrodog is a fantastic doggie daycare! I've been going there for years, and they are always very attentive and loving to my very energetic pooch
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Reply from Metro Dog 2025.03.05
Thank you for this awesome review! We truly appreciate the kind words! We've loved taking care of your pup over the years and here's to many more!
Josh Friedman
Josh Friedman 2026.08.01
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Reply from Metro Dog 2026.08.07
Thank you for choosing Metro Dog and for your support. We appreciate you taking the time to leave a review.
Anne McCarten-Gibbs
Anne McCarten-Gibbs 2026.07.27
Metrodog has been our girl's happy home away from home for many years now. Not only has it been wonderful to have them for her regular day care, but when a family emergency arose and we unexpectedly needed boarding, it was so good to know that we could take her somewhere she already knew and loved. The facility is great, but it's the people that make Metrodog one of our dog's favorite places.
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Reply from Metro Dog 2026.07.27
Thank you so much for saying that! We love her and recognize that it takes a village to raise a pet. The two of you are like family, and we take care of our family in the good times as well as through the unexpected. Thanks for the years of partnership and here's to many more!
Andrew E Green
Andrew E Green 2026.07.20
Great staff which is very sensitive to the needs of my two shy pups. Also really appreciate the ability to pick them up anytime up to 11:00 pm any day of the week when we return late from a trip, and are anxious to get our pups home.
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Reply from Metro Dog 2025.03.20
Thank you, we appreciate it. Years of working with your pup - now pups, has been rewarding. We love creating a safe space for them. Also, afterhours pick-up is actually available until midnight! We know that sometimes families really want to be reunited with their fur kids ASAP!

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