Verified Company
I have been a loyal Metro Dog client from almost the beginning, when I got my first dog Ollie back in 2007. I did not grow up with dogs so it was my first experience as a dog owner and I was trying to manage it as a single person working a full time job in SF. I desperately needed help and was so fortunate to have Metro Dog just up the street from where I lived. It was my weekday routine to walk Ollie there first thing in the morning to drop him off and then catch the Transbay bus into the city from the bus stop out front. After work, I would take the bus back to Metro Dog to pick Ollie up and walk home. When I traveled, they were my obvious choice for boarding. For nearly 15 years Metro Dog was an integral part of mine and Ollie's life. When he passed in 2022 it took me a couple of years to feel ready for another dog, but I would still see the familiar faces of Metro Dog staff and wave as they walked dogs up and down the street. I adopted Jax in 2024 and even though I ended up moving 4 miles up the hill shortly after doing so, Metro Dog was still my choice for boarding and day care. They changed ownership a few years ago but kept several of their most tenured staff (shout out to Lia and Keyon!) and have continued to make some great improvements since. The newer staff are also awesome and even though Jax is not nearly the day care regular that Ollie once was, everyone still recognizes Jax and me. You can tell the staff truly care about the dogs and I love that I can continue to rely on Metro Dog for a quality day care and boarding experience. Jax is very much a fan as well!
