Verified Company
Had a great appointment with Ben for a chronic shoulder/trap/neck issue I've had for a few years. I'd seen a couple of physios over the years but was always given lots of generic stretches to do and was never confident they'd identified the issue. Ben seemed to pinpoint it right away after a few diagnostic exercises and gave me just 3 simple exercises to do to help get started. I could feel this working the problem area right away. I have a check up in a couple of weeks and we will see how it develops.
Would highly recommend Chantelle and Merseyside Health. Friendly, supportive and reassuring. Chantelle was very thorough with my treatment plan, carefully thought through and adapted whenever necessary. An app is provided with your exercises and daily reminders which was really helpful. Booking appointments was simple and the staff in the office are fantastic if you have any queries. Would not hesitate to use again, excellent service. Thank you Chantelle.
I am so pleased that Merseyside Health had availability at short notice after battling awful back pain while visiting Liverpool. Felipe listened carefully to my story and managed to treat me really effectively so that I am now pain free and home again with exercises to do, and the offer of ongoing support on video call. I am more than happy to recommend their service
Great treatment
I had treatment earlier in the year for tendonitis and neck problems and was impressed with Ben. We did a couple of sessions and he helped sort the problems plus suggested exercises to do at home. I've recently had some more sessions for a rotator cuff impingement and again, the problem has eased a lot through Ben's (and Tayla's) help. Friendly and engaging, I'd recommend them plus, being disabled, the access and parking at Crosby Baths is ideal.
Date of experience: 11 November, 2025
Date of experience: 11 November, 2025
I have had problematic injuries over quite a few years, but Ben’s has been the most analytical and thorough approach I have received from a physio. He explains the science behind his diagnosis very clearly and the treatment is then based on that analysis. I would wholeheartedly recommend Merseyside Health.
I have been here twice and I am treating a problem in my shoulder with Mati Siu. She is an excellent professional. She answered all my questions and has guided me through the recovery of my shoulder, and has helped me a lot. I definitely recommend her. If you need her, she will definitely guide you in the best way for your recovery.
Highly recommend. I had a physiotherapy session with Ben Watkins for a lower back issue at the Liverpool City Centre location and the assessment went well, treatment given was excellent and exercises to follow up with to help the issue long term. Great venue within Cotton Exchange building in a private office space.
Reply from Merseyside Health - Physio & Rehab Crosby
2025.10.22
Thanks for taking the time to review Connor. Much appreciated 👍
