Mentors Moving & Storage

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Mentors Moving & Storage Reviews

Excellent rating
4.6
307 reviews Verified
Mentors Moving & Storage
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Reviews ( 286 ) 4.6

Scott Belton
Scott Belton
2024.07.24
David is incredibly friendly. Top tier customer service! 100% recommend for your moving needs here in Bakersfield
Reply from Mentors Moving & Storage 2024.07.25
Customer satisfaction is our priority, we are so happy to hear this! Thank you for your review, Scott.
Sonja R.
Sonja R.
2024.07.23
Verified
If you want a worry-free moving experience, use Mentor's Moving and Storage! We reached out to Mentor's Moving and Storage for help moving household and other large items (golf cart, electric bikes, grill, etc) from California to Tennessee. Based on our experience with them, we would highly recommend! From our initial contact with Keith, communication with Zach, the men who loaded the truck, Bert and Luis, and our driver, Juan, who safely delivered our items--all went very smoothly. Communication was excellent. Every person was friendly, efficient and very respectful of and careful with our belongings. They arrived on time to load and on time to unload. All of our items arrived with no damage. Mentor's Moving also partnered with a local company in Tennessee to help unload. Flacco and Osmar from Tennessee Movers were awesome, too!
Lynn Atmore
Lynn Atmore
2024.07.15
Mentors Movers were great! Very easy to work with and fair pricing. The two movers were polite and very helpful. I highly recommend using Mentors Moving!
Reply from Mentors Moving & Storage 2024.07.15
Thank you, Lynn! We are so happy to hear this and we appreciate your support! :)
Brian Stacy
Brian Stacy
2024.07.13
We made it easy for them, only had a couple of things left in the house. The rest was in the garage. We asked to have them wrap several furniture pieces (with our own moving blankets) and they only wrapped 2 items. They threw stuff in the trailer just to make it fit. Several things were damaged in the move because of how careless they were. We would not recommend them to anyone.
Reply from Mentors Moving & Storage 2024.07.15
Hi Brian, Thank you for sharing your feedback with us. We are truly sorry to hear about your negative experience and apologize for any inconvenience this may have caused. At Mentors, we strive to provide the best service possible, and it’s clear that we fell short in your case. We would like to learn more about what happened so we can address the issue and prevent it from happening again. Could you please contact us directly at 661-325-6683? We value your business and hope to have the opportunity to make things right.
Monike Borton
Monike Borton
2024.07.11
Finally have settled into our new home. Couldn’t have made this move across the country without Mentor Movers. Although we did not receive the time we needed to make this transition less stressful, the management team and two workers that were sent to help load our POD did their best to provide excellent customer service. The guys were friendly, knowledgeable, and worked well together in ensuring our belongings were managed with care and would fit fine in the largest POD we could find. They must be pros with Tetris. Thanks MM!
Reply from Mentors Moving & Storage 2024.07.15
Thank you so much for your review! Tetris is our favorite game and we are beyond happy to help!! :)
Falamao Samate
Falamao Samate
2024.07.08
This is a very affordable moving company and very reliable. They never changed their rate on you if you call back and add more boxes. I highly recommend this company for your move. Thank you for helping me on my move and I really appreciated all your help and intime service.
Reply from Mentors Moving & Storage 2024.07.08
Thank you for your kind review, Falamao! We appreciate you!
Genevieve Maskarino
Genevieve Maskarino
2024.07.01
Very good experience with Mentors Moving. Everyone was professional. Our stuff was carefully moved.
Reply from Mentors Moving & Storage 2024.07.01
Thank you for your review! :)
Debra Rahal
Debra Rahal
2024.06.27
Great experience! Everyone I worked with was very professional. Movers were on time and polite. Very respectful of my furnishings and super fast. They moved my 2- story house to my new smaller home in only 4 hours. Absolutely recommend Mentors Moving & Storage.
Reply from Mentors Moving & Storage 2024.06.28
Thank you so much for the opportunity and this 5 star review! We appreciate you!
Christina Canaday
Christina Canaday
2024.06.19
Awesome job! Fast and efficient with a personality to match!!!!
Reply from Mentors Moving & Storage 2024.06.19
Thank you for this 5 star review! We are so glad we were able to hit the mark with you! :)
Kim Collins
Kim Collins
2024.06.16
This 1 star rating of Mentors Moving & Storage is just and deserved. I booked the company three months in advance to move and store two couches and an organ in Feb. 2024. I then proceeded to schedule painters and wood floor renovators. Mentors' workers arrived at my home on the scheduled day but quickly informed me that they had no idea how to move an organ. They called their manager who proceeded to inform me that the guys were going to leave; they would not be able to assist me in any way. I asked them to at least take the couches, but they refused. You can imagine the situation. Worker coming in one day to remove the carpet, then painters, . . . But all work was contingent on the house being empty. Mentors has failed to return promised calls or in any way acknowledged the company's failure to deliver on promised services. i strongly advise against using this company.
Lisa Skellenger
Lisa Skellenger
2024.06.15
Daniel, Jordan, and Burt were so professional and excellent at what they do. We are very impressed! They’re on time, they’re hard-working and so efficient. They protected all of our items so well. I’ve heard horror stories of moving companies, but I am sure there cannot be a bad word ever said against Mentors.
Reply from Mentors Moving & Storage 2024.06.19
Thank you so much for your support!! We appreciate you :)
Cindy Kvek
Cindy Kvek
2024.06.10
I have used MENTERS 3 times in the last 18 months. The office and especially the workers are excellent!! They packed my house, moved it to storage, then 18 months mayor moved it from. storage to go to Washington. I rate the movers at 10 as I have unpacked & all arrived in excellent condition ! THANK YOU ALL. I 100% recommendations them!
Reply from Mentors Moving & Storage 2024.06.11
We are so happy we were able to help you with storage and a long distance move! Thank you for giving us the opportunity and continued support!
Leah Shields
Leah Shields
2024.06.04
The 3 mentor movers were on time and went right to work. They were thoughtful, careful and worked as a team. They were also very professional yet friendly. Mentor made a day I was dreading pleasant.
Reply from Mentors Moving & Storage 2024.06.04
We are so glad to hear we were able to meet the mark with you! Thank you for the opportunity and 5 star review, we appreciate you!!
Carmen Vizzard
Carmen Vizzard
2024.05.20
I would definitely hire them for my next move. They were on time, efficient, and took excellent care of everything they moved for me.
Reply from Mentors Moving & Storage 2024.05.24
Thank you, Carmen! We look forward to serving you again in the future if you ever need it!
Wahliby Public
Wahliby Public
2024.05.08
A+ Excellent service! Respectful. Good communication. Spot checked if my appliances would fit. Great great job.
Reply from Mentors Moving & Storage 2024.05.24
Thank you for this glowing review!! We deeply appreciate your support!
Stephanie Smith
Stephanie Smith
2024.05.08
This was our second time using Mentors to move and they always do an outstanding job from start to finish. Thank you Mentors for taking care of our things and for doing all of the "heavy lifting"!!
Reply from Mentors Moving & Storage 2024.05.24
Thank you Stephanie for trusting us with your move! We appreciate you!
Crystal Tamayo
Crystal Tamayo
2024.05.02
Mentors is great. I work at a retirement home (Brookdale Riverwalk) and they are fast and nice. I recommend Mentors to all family that move to Brookdale.
Reply from Mentors Moving & Storage 2024.05.24
Thank you for your 5-star review Crystal! We appreciate all of your support!
Judy Wagner
Judy Wagner
2024.04.25
Mentors Moving was AMAZING during our recent move. The guys were so friendly and took such good care of our things. They unloaded every box and placed them in each labeled room. That meant lots of stair climbing and they never complained! I highly recommend them for your move. Save you back and let them do the work! Thank you Mentors for doing such a great job.
Reply from Mentors Moving & Storage 2024.05.24
Wow! Thank you!! We are so happy we were able to provide a great experience! :)
Patty B
Patty B
2024.04.24
Mentors Moving was very professional, efficient & smooth experience. They showed up exactly when they said they would. Packed up the truck like a Tetris game with room to spare. Were very patient and helpful with my directions when they unloaded. All in all a definite 5 plus experience. I’ve used them in the past and always the same positive experience. Reasonably priced. Would highly recommend.
Reply from Mentors Moving & Storage 2024.05.24
We truly appreciate your continuous support, Patty! Thank you for your 5-star review!
Jay H
Jay H
2024.04.19
Very detail oriented professional friendly crew. I will always call Mentors for my moving needs. Pricing is fantastic
Reply from Mentors Moving & Storage 2024.05.24
Thank you Jay! We're always here to assist you, please feel free to reach out if you need anything else! :)