Excellent mechanics, service and prices! Honest, transparent, helpful! McNally Auto Is the best shop I have ever used. They are knowledgeable & work as a team to keep you informed. The office manager is second to none and sources parts, pricing and timelines on the spot. Communication is frequent which is helpful when planning around car repairs! They have loaner cars for longer repairs! I am always brought into the shop and shown the required repair and old parts are always in the car upon completion. McNally has been my only mechanic shop for 7 years and they just keep getting better.
I'm surprised to see some of the bad reviews here in the last year. Are they talking about the same people that I'm seeing? Like many other reviewers, I have been coming here to service my German cars for the last ten years. Have always had a positive experience. Last year, when my newly replaced brakes started squeaking due to some issues with parts, I brought the car back and they replaced them at no charges without any fuss. I will keep coming back here as long as I drive German cars.
Had my AMG in for an oil/filter change and a full inspection on Monday. By Friday, the coolant light came on. Opened the hood and all the coolant was on the sidewalk. Took it straight to Warehouse MB, where Matt discovered the radiator was leaking. $1,500 later, Matt showed me the broken radiator — a crack at the bottom plastic lip where the hose attaches. That’s exactly where the leak came from. So… why wasn’t this crack caught during the tech’s inspection? 🤔 That was the last time McNally touches my AMG.
Great customer service, very friendly and great knowledge! #mercedes #bmw #audi #porsche
Reply from EuroMechanic
2025.11.12
Thank you so much for trusting us with your vehicle. We don't take this responsibility lightly. We appreciate your business and are grateful for the five star review.