Verified Company
Simple to schedule an appointment. Flexible drop-off and pickup. Very responsive. Fair pricing. I appreciate how easy they make it to do business. I’ll be taking all of my vehicle here.
Reply from Mason Automotive
Thanks so much, Joseph! Really glad the scheduling, drop‑off, and communication all felt easy for you. We appreciate you trusting us and look forward to taking care of your vehicles.
Great service and honest work. They diagnosed the problem quickly, explained everything clearly, and had my vehicle fixed fast. Pricing was fair and the staff was friendly. Highly recommend!
Reply from Mason Automotive
Thanks Bert! Really appreciate the kind words. Glad we could diagnose things quickly and get you back on the road with fair pricing. Come see us anytime!
I had a quote from another auto service for over twice what was expertly diagnosed and masterfully repaired by Mason Automotive. I have a long drive to Texas and I have every confidence in my car now. Highly recommend!!!
Reply from Mason Automotive
Thank you so much, Karen! Glad we could diagnose it correctly and get you ready for that long drive to Texas. Really appreciate the recommendation—safe travels!
Excellent service, turnaround, communication made a total brake repair and tire replacement bearable. All repairs done in one day!!!
Reply from Mason Automotive
Thanks Don! Glad we could make the brake repair and tire replacement easier for you and get it all done in a day. Appreciate you trusting us!
Best place to get work done on my car. I always feel respected and valued when interacting with the awesome folks here! Prices are very very reasonable and they don’t add sneaky fees or do any unnecessary upselling - so I always leave knowing my money was well spent.
Today I got 4 new tires and they fixed up my alignment. My car is rolling soooo smoothly and I can’t thank them enough. I’ll be back!
Reply from Mason Automotive
Thank you, Emma! It means a lot hearing that you feel respected and taken care of here. Glad the new tires and alignment have your car riding smooth. We’ll be here anytime you need us!
Been going to Masons for many years. Had a problem with a battery light going on and off. Traced to alternator. New one installed. On drive home light back on. Called, brought car back. More testing. Found testing equipment was giving false reading because of corroded wire from fuse box. Found many corroded wires from box. Fixed all wires. Refunded all money. No charge for new alternator or time. Will continue to bring car to Masons. These are honest people great mechanics. Give up dealership repairs. Go to Masons.
Reply from Mason Automotive
2024.09.01
Thank you, Barry! It's great to hear you were happy with our service. We appreciate your support and hope to see you again.
Following word of mouth recommendations, I came to Mason Auto for a pre-purchase inspection, and found those stellar recommendations to be well deserved! The team at Mason Auto were incredibly helpful and thorough in their inspection, and even caught a major issue with the tires that had slipped past the dealerships regular inspection. I was able to get a credit towards replacing the tires thanks to their diligence (which of course I came back to Mason to complete the work, and am thrilled with my new tires!)
I will definitely be using Mason for all of my maintenance needs for my newly purchased vehicle!
Reply from Mason Automotive
Thank you so much, Elizabeth! We’re really glad you came in for that pre-purchase inspection and that our team’s attention to detail helped you out. Enjoy those new tires!
Very professional!! Very honest!! No hidden costs!! I would definitely recommend and use for future work!!
Reply from Mason Automotive
Thank you for the great review Lacy! We are glad you were happy with the service as well. We strive to be that local mechanic that you can trust!
I had several repairs done to my 2012 Honda Pilot EXL, primarily a very big and important drive shaft replacement. I was able to both drop off and pick up after business hours, which was important for me as a student who has classes during business hours. They were fast, helpful, very reasonably priced. Highly recommend to anyone who needs auto repairs.
Reply from Mason Automotive
Thanks so much, Ethan! We’re really glad the after-hours drop-off worked out and that we could help with your Pilot's drive shaft. Appreciate the kind words and recommendation!
This was by far the most excellent experience I’ve had at a mechanic shop. They were extremely attentive and kept in constant communication throughout the week my car was in their shop. They explained every inspection find and all possible options based off of my specific concerns/finances/ and timeline. As long as I’m in Bloomington I will be using Masons
Reply from Mason Automotive
Emily, thank you for the amazing review! We’re really glad our team could work with your timeline and concerns. It means a lot you'll be sticking with us!
The folks at Mason Automotive are very nice and respectful. They were on time with my appointment, and performed the work in a timely manner. I would use them again in a heartbeat. Thank you guys.
Reply from Mason Automotive
Thanks so much, Rex! We’re glad everything ran smoothly and really appreciate your kind words. Happy to help anytime—see you next time you need us!
This was a great experience. Just general oil change. However, the first experience I had with Mason Automotive was why I went for this why I’ll continue to go to them. I told them over the phone my issue. Ended up that they diagnosed it perfectly and had the presence of mind as well as knowledge to know my issue could be dealt with under warranty, at another place! They didn’t have me come in to tell me that or charge me or anything. Just straight shooting quality guidance.
Reply from Mason Automotive
Patrick, thanks so much for the thoughtful review. We’re all about honest guidance, even if it means sending you elsewhere. Really appreciate you sticking with us!
I had my radiator replaced and 9 months later it started to leak again. I brought it back and they replaced it under warranty. I've had nothing but good experiences here.
Reply from Mason Automotive
Thank you so much, Sam! We appreciate your positive feedback. It was a pleasure servicing your vehicle. Drive safe and see you next time!