Ana literally scammed me of my money ($350). She was very nice at first and promised she’d help me with my husband taxes as well as ITIN. Her and her uncommunicative coworker being completely the worst people I’ve worked with in a service being provided. Months and months of calling and messaging no answers or and constant “I’ll pass the message to Ana”were disregarded. Went to the office and was disrespected by her coworker and as reluctant life would have it she was never in the office. I later went to another tax agency where we are today having all her errors fixed and never filing my husbands ITIN or Taxes. My new tax lady at the agency where her errors were fixed showed me proof of her not doing a thing. So thank you for providing a “service” when in all was stressful and I don’t like it when I’m hiring a person to handle sensitive information plays with it like it’s nothing. So overall I don’t recommend her services over the experience and poor, poor and again poor communication
I recently had the pleasure of working with Ana Martell, for my tax return, and I can confidently say that it was an exceptional experience. From our very first interaction, she demonstrated professionalism and a deep understanding of tax regulations, which instantly put my mind at ease.
Communication was a standout aspect of our collaboration. Ana Martell, took the time to explain the process clearly and answered all of my questions with patience and thoroughness. I never felt rushed or left in the dark; instead, I felt like a valued client throughout. She provided regular updates on the status of my tax return, ensuring that I was informed every step of the way.
Beyond communication, her attention to detail and commitment to accuracy were evident in the comprehensive and reliable return produced. I appreciate the effort she put into maximizing my deductions while ensuring compliance with all regulations.
Overall, I highly recommend Ana Martell to anyone in need of a skilled and approachable tax professional. Her, expertise made what could have been a stressful process seamless and straightforward. Thank you, MS. Ana Martell for your outstanding service!
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Excellent service! Ana is a super friendly, patient and professional person. He explained the whole tax process to me clearly and made sure that I didn't miss any important details. You can tell that he really cares about his customers and does everything with a lot of dedication. 100% recommended!
By the way and patience super good customers.