508, Secure Ambulance, Mental Health, Young Person Transport Reviews

Oluwole Olubayode 2026.05.13

     

Anca, Adriana and Jerry supported well and did a good job supporting the service user attached to them. The service user was happy having the around.

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.05.13

Dear Mr. Olubayode,

We are most grateful for your excellent review. It is gratifying to learn that our team provided such effective support and that the service user had a positive experience.

Our commitment at MARS Secure Ambulance is to deliver exceptional secure transport services for mental health and young person transport needs across the UK. Your feedback is a wonderful affirmation of our team's dedication.

Thank you once again for your commendation.

Kieran Kanapathy 2026.05.12

     

Letitia and Sergiu thank you su much. Helpful kind reliable

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.05.12

Dear Kieran Kanapathy,

We are most grateful for your excellent 5-star rating and commendation. It is gratifying to know that you found our team to be helpful, kind, and reliable.

Our commitment at MARS Secure Ambulance is to provide outstanding secure transport services across the nation, and your positive feedback affirms that we are succeeding in our mission. We will ensure your high praise is conveyed to the entire team.

Thank you once again for your valuable endorsement.

Suliat Pereira 2026.04.28

     

Anca, jerry and Sibtain are very professional whilst still been very nice, friendly and pleasant to both external staff and patient. They engage well with both the patient & staffs, and always ready to help. Few rides with them and it was always a smooth and good one. Nice and lovely team 👌 Kudos to them 👏.

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Babatunde Adeniyi 2026.04.26

     

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Irina Seshie 2026.04.26

     

thanks to the exceptional help we received from Anca, Umair and Ovidui, They were patient, attentive, and genuinely committed to making sure everything went smoothly. It’s rare to come across someone who not only does their job well but goes above and beyond with such kindness. Their support made a difference and made our time at the hospital noticeably easier.

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Lilia Perry 2026.04.09

     

Daria, Roxana and Stefan- They were all very kind and caring towards me on a journey that was really difficult and long. They stopped on the way to buy me my favourite drink which meant a lot to me!

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.04.09

Dear Lilia Perry,

Thank you for taking the time to share your experience with us. We are deeply gratified to learn that our team provided kind and caring support during what you describe as a difficult and long journey.

It is heartening to know that their thoughtfulness made a positive impact. Our mission is to ensure every individual feels safe and looked after while using our secure transport services, and your feedback affirms that we are succeeding in this.

We appreciate your commendation and wish you all the best.

Sincerely,
The Team at MARS Secure Ambulance

Bilal ibn Rabah 2026.04.02

     

I had an excellent experience with the Secure Transport Team. From start to finish, their professionalism, reliability, and attention to detail truly stood out. The team demonstrated a strong commitment to safety and efficiency, ensuring that every aspect of the transport process was handled with precision and care. Communication was clear and consistent throughout, which made the entire experience smooth and stress-free. Their punctuality and well-organized approach gave me full confidence that everything was in capable hands. It’s evident that they take pride in their work and prioritize both security and customer satisfaction. A special mention goes to Ciprian, Alexandru, and John, who were exceptional throughout the process. Each of them brought a high level of professionalism, expertise, and a positive attitude that made a real difference. They were approachable, attentive, and went above and beyond to ensure everything ran seamlessly. Their teamwork and dedication truly reflect the high standards of the Secure Transport Team. I highly recommend the Secure Transport Team to anyone looking for dependable and trustworthy service. They exceeded expectations and set a high standard for what secure transport should be.

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.04.02

Dear Bilal ibn Rabah,

We are immensely grateful for your outstanding review. It is a great pleasure to learn that our team's professionalism, reliability, and meticulous attention to detail provided you with an excellent experience.

Your recognition of our commitment to safety and efficiency is deeply appreciated. We strive to deliver clear communication and a well-organised approach to ensure every journey is smooth and stress-free. Knowing that our efforts gave you full confidence in our secure transport services is the highest compliment we could receive.

We are particularly proud of your kind words for our team members. Their dedication to upholding the high standards of MARS Secure Ambulance is fundamental to our mission of providing dependable, nationwide transport for mental health and young person requirements.

Thank you once again for your strong recommendation. We look forward to the opportunity of serving you in the future.

Cynthia 2026.04.02

     

Stefan, Leticia and Anca supported me with transporting a difficult young person to a new placement 4 hours away and they were so caring, used humor to engage the child and were all around amazing during the trip which made the move seamless.

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.04.02

Dear Cynthia,

We are profoundly grateful for your excellent review and for taking the time to share your experience. It is immensely gratifying to know that our team provided caring and amazing support during the transportation of the young person.

Ensuring a seamless and compassionate journey, particularly over a long distance, is the cornerstone of our mental health and young person transport services. We are pleased that our staff's professional and engaging approach made a positive difference during what can be a challenging time.

Your commendation is a great honour to our entire company. We appreciate you choosing MARS Secure Ambulance and look forward to the opportunity of providing our secure transport services again in the future.

Sincerely,
The Team at MARS Secure Ambulance, Mental Health, Young Person Transport

Zac 2026.03.21

     

Professional service, caring, and compassionate. Very good at dealing with the unexpected and crisis management. Sebastian, Andreea, and Sibtain,Rehman were brilliant.

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Angella Birungi 2026.03.19

     

Great service to lovely lady andreea with her colleagues support us during the transfer to the A&E!! Would definitely use again ..

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.03.19

Dear Angella Birungi,

We are immensely grateful for your excellent 5-star review. It is wonderful to hear that our team provided such great service and supportive care during the transfer to A&E.

Our commitment is to deliver professional and reliable secure transport services, and your positive feedback is a testament to the dedication of our staff. We are pleased that your experience was a positive one and that you would use our services again.

Thank you for choosing us.

Sincerely,
The Team at 508, Secure Ambulance, Mental Health, Young Person Transport

Harry Rourke 2026.03.17

     

Umair and Ovidiu where very good and helped me calm down, nice chats and nice gentlemen

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.03.17

Dear Mr. Rourke,

Thank you for taking the time to share your excellent review. We are delighted to hear that our team was able to provide a calming and professional experience for you.

At 508, Secure Ambulance, Mental Health, Young Person Transport, our primary goal is to ensure every individual feels safe and supported during their journey. It is gratifying to know that our staff upheld these high standards.

We appreciate your kind words and are proud to have provided you with our secure transport services.

Sincerely,
The Team at 508, Secure Ambulance, Mental Health, Young Person Transport

Aimee Williams 2026.03.09

     

Very supportive comfortable amazing to chat with understanding and very helpful.Andreea Diana, Roxana ,Ionut ,Alexandru, Ciprian

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.03.09

Dear Aimee Williams,

Thank you for your excellent 5-star review. We are profoundly grateful for your kind words.

It is immensely rewarding to hear that you found our team to be supportive, understanding, and helpful. Our staff is dedicated to providing comfortable and secure transport services, and your feedback affirms the high standards we strive to maintain.

We appreciate you taking the time to share your positive experience. Your satisfaction is our highest priority.

Sincerely,
The Team at 508, Secure Ambulance, Mental Health, Young Person Transport

Rob Bitd 2026.03.06

     

Got the services from MARS today and crew members Umair Phillip and Sibtain were really great helpful

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Emma Sterling 2026.02.21

     

The transfer was good and the staff are friendly and helpful.Andreea,Umair,Ovidiu

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.02.21

Dear Emma Sterling,

Thank you for taking the time to provide your excellent 5-star review. We are delighted to hear that you found the transfer to be good and our staff to be friendly and helpful.

Our team is committed to delivering professional and supportive mental health transport services, and it is rewarding to know we have met your expectations. Your positive feedback is greatly appreciated.

We look forward to the opportunity of assisting you again in the future.

Sincerely,
The Team at 508, Secure Ambulance, Mental Health, Young Person Transport

Heidi Morris 2026.02.19

     

I was driven today by 3 members or mars secure amnulance service. The service i recieved was unremarkable. Friendly on departure. Spoke to me amd made conversation but also allowed me to rest when needed too. Checked i wasnt too hot or too cold. Played music etc. Cant fault them. 5 stars to Veronica,Ovidiu and Umair

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.02.19

Dear Heidi Morris,

We are profoundly grateful for your excellent review and for taking the time to share your experience with our secure ambulance service. It is gratifying to hear that our team provided an unremarkable level of service, ensuring your comfort throughout the journey.

Our commitment is to deliver professional and compassionate patient transport, and your feedback affirms that we are meeting this standard. We are pleased that the team was attentive to your needs, balancing friendly conversation with allowing you the space to rest.

Thank you once again for your commendation. We value your high praise immensely.

Sincerely,
The Team at 508, Secure Ambulance

A R Rehman 2026.02.16

     

Staff have demonstrated commitment to their work throughout their stay with us at the hospital. They understand the risks associated with the work they’re doing and communicate to staff and patient with dignity and respect.

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Rose 2026.02.05

     

Best service I used in my time and would used them again best staff ..Andreea,Umair,Ionut.

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yonko blay 2026.01.26

     

Anca,Andreea and Andrei showed a high level of professionalism. Showed good communication and engagement skills whiles supporting a service user.

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.01.27

Dear Yonko Blay,

On behalf of Mars Secure Transport & Recruitment, I extend our sincerest gratitude for your excellent 5-star review. It is gratifying to receive such positive feedback and to learn that our team demonstrated a high level of professionalism.

We are particularly pleased that you highlighted their commendable communication and engagement skills while supporting a service user. This is a core aspect of the secure transport services we strive to provide throughout the UK.

Your acknowledgment of our staff's dedication is greatly valued. We look forward to the opportunity of serving you again in the future.

Yours sincerely,
The Team at Mars Secure Transport & Recruitment

ZEN MIRELLE (Make up,) 2026.01.22

     

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.01.23

Dear Zen Mirelle,

We are profoundly grateful for your excellent 5-star rating and for taking the time to share your positive experience. It is immensely rewarding to know that our commitment to providing professional and reliable patient transport services has been so well received.

Our team at Mars Secure Transport & Recruitment is dedicated to offering the highest standard of care across the UK, and your feedback serves as a wonderful affirmation of our efforts.

We thank you once again for your commendation and look forward to the opportunity of serving you in the future.

Sincerely,
The Team at Mars Secure Transport & Recruitment

Andrew Poris 2026.01.17

     

Great service, very supportive staff and professional, from beginning to end of service I would highly recommend Mars Secure Transport Anca, Jerry, Veronica and Phillip were superb 😊

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Reply from 508, Secure Ambulance, Mental Health, Young Person Transport 2026.01.17

Dear Andrew Poris,

Thank you for your excellent 5-star review. We are delighted to hear that you found our service to be supportive and professional from beginning to end.

At Mars Secure Transport & Recruitment, we are committed to providing the highest standard of secure ambulance and patient transport services across the UK. It is gratifying to know that our team's dedication to professionalism and support made a positive impact.

We greatly appreciate your high recommendation and look forward to the opportunity to be of service to you again in the future.

Yours sincerely,
The Mars Secure Transport & Recruitment Team