Verified Company
Brandon Philpot came to our home because we suspected a water leak in one of our lines, but he determined that the water was coming from elsewhere, allowing us to tackle the problem differently
I respect his honesty and integrity in how he handled our situation
Reply from Allen Home Services
2025.11.06
Thank you so much, David! I’ll be sure to share your kind words with Brandon — he’ll really appreciate hearing this. We’re so glad he was able to help you identify the issue and handle things honestly and efficiently. It means a lot that you took the time to share your experience and trust Allen Home Services!
Taylor and Edger were personable, knowledgeable, and professional. They made sure that their work was done correctly and was leak free. They are definitely on my list of go to guys.
Reply from Allen Home Services
2025.09.11
Thank you so much, David. We are glad our technicians took great care of you and made sure everything was done right! Our team always strives to provide knowledgeable, professional service, and it is wonderful to know that stood out. We truly appreciate your trust and look forward to being your go-to guys whenever you need us again!
They are a great company to work with. Jason went above and beyond to get electricity for me. He made multiple calls to aes after getting my house ready for a meter. TJ and Jason worked in the wet mud to get me set up then Jason came out and called several times to check if the power company had been out yet. TJ was awesome too he rearranged his schedule so he could be here when aes came out to bury the wire for me. Thanks guys!
Reply from Allen Home Services
2025.08.27
Thank you so much for sharing your experience! We are loving it! Please let us know if there is anything else you need in the future.
Having a company that handles HVAC, plumbing and electrical is amazing. Jason and TJ went out of their way to make sure I understood what they were fixing and why. They were both professional and had great customer service. All employees that I have dealt with were knowledgeable and professional. 100% recommend Allen Home Services!
Reply from Allen Home Services
2025.08.05
Thank you so much for the kind words, Carla! We’re thrilled to hear Jason and TJ provided great service and took the time to explain everything clearly. Our whole team strives to make every visit stress-free and professional, so your feedback means a lot. We appreciate your recommendation and look forward to helping you whenever you need us!
Allen Home Services came to my house to replace multiple LED can lights throughout my house. Jason, their electrician, did an excellent job, was efficient, professional and knowledgeable. He explained everything to me and answered all of my questions thoroughly. I will definitely be using Jason at Allen Home Services for my future home project needs!!
Reply from Allen Home Services
2025.08.05
Thank you, Deeanna! We’re so glad Jason was able to take care of your lighting project and provide clear explanations along the way. We pride ourselves on professionalism and making sure our customers feel confident in the work being done. We look forward to helping with any future projects you may have!
The only place I call for any ac or heating concerns! Ashley is the best person to help with anything! Love this company and especially Ashley!
Reply from Allen Home Services
2025.07.10
Thank you so much, Austin! We’re grateful for your continued trust and thrilled to hear Ashley made such a positive impact. We’re lucky to have her on the team, and we’re always here whenever you need us—AC, heating, water heaters, and more!
Ashley is a phenomenal worker, she’s always super polite and always gives 100%. Whenever I have questions or concerns I always call her for advice! I will forever use Allen home services.
Reply from Allen Home Services
2025.07.10
Thank you, Marissa! We couldn’t agree more—Ashley truly is phenomenal, and we’re so lucky to have her on the team. It means the world to know you trust her (and us!) time and time again. We’re always here when you need us!
Ashley came out to help me find a budget friendly solution to my lack of heat. She is very knowledgeable and honest. Great communication skills and she was a great help! Together, we found a cost effective solution and I’ve never been happier! I won’t use ANYONE else! I love Allen Hone Services!
Reply from Allen Home Services
2025.07.08
Thank you so much, Jennie! We’re thrilled Ashley was able to help you find a cost-effective solution and deliver the honest, knowledgeable service we pride ourselves on. We’ll be sure to pass along your kind words—she’ll be so happy to hear them! We appreciate your support and look forward to being your go-to team anytime you need us.
Today was my first time having Allen Home Services at my home. With such a limit on words for this review, I will just say fabulous, courteous and professional. Add a nod to Ashley. Thanks to all 😊
Reply from Allen Home Services
2025.06.26
Thank you so much, Denise! We’re thrilled to hear your first experience with Allen Home Services was a great one. Your kind words about our team—and especially Ashley—mean the world to us. We truly appreciate your support and look forward to serving you again in the future!
Ashley is awesome and always does the best work on my hvac! Thank you for keeping us cool this summer!
Reply from Allen Home Services
2025.06.25
Thank you so much for the kind words! We’re thrilled to hear Ashley is keeping your home cool and comfortable this summer. We’ll be sure to pass along the praise — she truly is one of the best! We appreciate your support and look forward to serving you again.
— The Allen Home Services Team
— The Allen Home Services Team
In February 2025, I hired Allen Home Services to replace two electric panels, a decision that has proven disastrous. Their gross negligence and unprofessional conduct have caused significant damage and frustration. During the job, their team sent an electrical surge that destroyed my oven. Despite signing an agreement to repair or replace it, they have refused to honor this commitment, leaving me with a costly loss.
Furthermore, their work was abysmal. They disabled all outdoor circuits, taking an unacceptable three months to restore only a portion, and now refuse to fix the remaining issues, leaving my home’s electrical system severely compromised. Attempts to resolve these problems have been futile—their office does not answer calls, and owners Dan and Derek Allen, who personally promised to rectify these mistakes, have ignored all communication via calls, texts, and emails.
To make matters worse, a quick check with the Better Business Bureau reveals multiple unresolved complaints against Allen Home Services, all of which have gone unanswered, indicating a pattern of disregard for customers. Their failure to deliver and blatant unaccountability have forced me to pursue legal action to recover over $5,000 in damages. I strongly caution against hiring Allen Home Services, as their shoddy workmanship and complete lack of responsibility make them utterly unreliable. They routinely delete any negative reviews (outside mine, the most recent is 4 months old). This one won’t likely last long. BEWARE.
Updated 6/23: The response from Allen Home Services is false. I reached out on numerous occasions about not receiving the payment which Derek Allen said was sent out on June 3rd (20 days prior to him responding). I also reached out the day of his response offering to come to the office to pick up the payment. He has not responded to any of my numerous contacts both in text and phone calls. Further, their office continues to refuse my calls and respond via many messages left with their answering service. All said, no progress has been made in resolving my issues.
Reply from Allen Home Services
2025.06.25
Hi Kurt,
We have made extensive good faith efforts to address your concerns, including providing 34 hours of free labor and currently working on issuing a payment — despite no commitment to a specific timeline. While we’ve consistently attempted to communicate and make things right, every effort has been met with new complaints or demands.
We strongly disagree with several claims made in your review, particularly the $3,500 valuation of a 20-year-old stove. At this point, it’s clear that ongoing dialogue is no longer productive.
It’s disheartening to see attempts made to publicly damage a small, family-owned business that has done everything within reason to resolve the matter. No further communication is needed, as we are finalizing our internal resolution and moving forward.
— Allen Home Services
We have made extensive good faith efforts to address your concerns, including providing 34 hours of free labor and currently working on issuing a payment — despite no commitment to a specific timeline. While we’ve consistently attempted to communicate and make things right, every effort has been met with new complaints or demands.
We strongly disagree with several claims made in your review, particularly the $3,500 valuation of a 20-year-old stove. At this point, it’s clear that ongoing dialogue is no longer productive.
It’s disheartening to see attempts made to publicly damage a small, family-owned business that has done everything within reason to resolve the matter. No further communication is needed, as we are finalizing our internal resolution and moving forward.
— Allen Home Services
Allen Home Services did an amazing job with both the plumbing and electrical work in my home. The crew was on time, professional, and super respectful. Everything works perfectly now, and they left the space clean and tidy. Highly recommend!
Reply from Allen Home Services
2025.06.23
Hi Brett, thank you so much for the kind words! We’re thrilled to hear you were happy with the plumbing and electrical work. Our team takes pride in being on time, professional, and respectful—glad it showed! We appreciate your recommendation!
We have used Allen Plumbing and Allen Home Services for our facility plumbing and drainage needs for over 10 years. They have assisted us in troubleshooting and developing solutions to unique issues as well as assisting us with the more routine commercial plumbing needs.
Reply from Allen Home Services
2025.05.28
Hi Donald, thank you so much for your continued trust and loyalty over the past 10+ years. We're grateful for the opportunity to support your facility's plumbing needs - from routine maintenance to the tough troubleshooting jobs. It's always a pleasure working with you and your team. We look forward to many more years of service together.