Main Man Water Main & Sewer Repair Reviews

babak bazargan 2026.06.04

     

They started on time and finished earlier than expected. The quality of the work was excellent, and I would gladly recommend them to my friends. The team was polite, professional, and well-mannered. They kept the work area clean and completed the job efficiently. Overall, a job very well done.5 star

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Maureen Leibold 2026.06.02

     

Arturo and his crew were efficient and did marvelous job from beginning to clean up after work was finished. Arturo was especially helpful in making sure the water pressure was much improved!

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Angela Liu 2026.05.22

     

Having no water at home was honestly one of the most stressful things we’ve experienced as homeowners. We live in an older home in Queens, so we know aging water lines and unexpected no-water situations can happen ,but when it happens to your own home, it feels overwhelming. Replacing a water service line is a big decision financially and emotionally, and we had never dealt with anything like this before. The team at Main Man Water Main & Sewer Repair made a very stressful situation feel manageable from the start. They explained everything clearly, communicated well, and gave us confidence throughout the process. A special thank you to Eli, David, and the entire team , everyone worked hard, communicated professionally, and genuinely cared about doing the job right. They replaced our old lead service line with a new copper pipe and restored our water quickly and smoothly. What felt overwhelming at first became a huge relief for our family. We’re truly grateful and would absolutely recommend Main Man Water Main & Sewer Repair to anyone dealing with water line issues, especially for older homes in New York.

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Brad Highfield 2026.05.20

     

Incredible work! They were fast, efficient, and very organized. They replaced my old lead water main line with new copper pipe. They even worked with the school on my block to navigate timing. The job was started after drop off times and finished with the street repaired by 2pm so the street was clear for school pickups also. Price was very fair!

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Evet Hafif 2026.05.15

     

Great team to work with. Very responsive & professional. David explained the whole process & was extremely prompt. I highly recommend.

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Carlos Valencia 2026.05.14

     

I am beyond satisfied with the level of professionalism with which Main Man tackled my leaking main water line. From the moment I received my 3-day notice from the DEP, they were immediately onsite the next day to schedule the work and promptly received the necessary city permits to fix the issue as soon as possible. The day of the scheduled repair, they arrived ahead of schedule and immediately got to work, replacing my whole main line, which was in horrible condition, with a new copper line in a matter of mere hours. The level of service goes above and beyond and I am truly grateful for the immaculate job they did. I highly, highly recommend Main Man for all your main water line and sewage servicing needs! Excelente servicio! Los recomiendo a ojos cerrados!

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Alfred Bello 2026.04.28

     

Main Man Water& Main guys were great! On time, worked very neatly, extremely professional. I would definitely recommend Eli & the guys!!

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Robert Yorkman 2026.03.28

     

I needed work done on our water line leading into the street and contacted Main Man. They arrived ahead of schedule and started their work as soon as we gave them the ok. They were informative and seemed to know exactly what they were doing. Didn’t have any issues while they worked. David let us know of the work they were doing and what was going on as time passed. He made sure our water pressure was up to standard and they were done in about 6 hours. No complaints.

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Sam D'Ales 2026.03.26

     

Thumps up to David and company for a fast replacement of a water main.

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Jose Masoller 2026.02.08

     

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JuJu Beans 2026.01.17

     

Main man water & sewer is trustworthy, timely, and gets the job done right. On Dec 20, my main water line broke right before my water meter and I didn't get the water line insurance. My basement was flooding and I was frantic. After calling 311 on a weekend, inspection from the fire fighters and the water department Saturday night, I was only given a 3 day notice to cure the situation rather than an actual fix. My building had no water and then on Monday, my heat went down cause there was no water… When I called Eli, he responded quickly and honestly about the process. He took the time to answer all of my questions which was so comforting because it was the first time this had ever happened to me and he took the time to explain the process, what could have happened and next steps. He also gave me a quote after I showed him pictures and videos of the issue while I was on the phone with him. This allowed to ease my worries around the potential cost. Eli came to look next day and was very timely. One thing I dislike is when people don’t make it to the appointments set but this was not Eli. Eli was right on time. As he had promised, his men came the day after and started work at 8:30am. They finished the job within the day and cleaned up nicely where we didn’t have to worry about any rubble or mess. I ended up having another leak on another part of my water line pipe due to wear and tear after the fix. This wasn’t due to Main Man but David Reyes from Main Man came and checked it out immediately. He also helped to repair the issue. I can’t thank main man enough for all that they’ve done, especially since it was the holidays and will surely be recommending them to friends and family. Thank you for everything Eli, David, and the Main Man crew!

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Thomas Tsang 2025.12.11

     

Main Man Water Main & Sewer is the man! They did an excellent job replacing our lead pipes with copper. Shoutout to Eli and Arturo’s team that showed up. My immediate elderly neighbors were highly surprised how they did the job so quickly and quiet aside from the focused jackhammering at the beginning. When my neighbors looked outside, the majority of the job was already completed. Would definitely hire again for any future repairs. Highly recommended!

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George 2025.12.10

     

I have had to deal with two other water/sewer utility contractors and Main Man was far better than them in terms of responsiveness, professionalism and quality of work. I am an engineer/architect so I have some experience with this kind of work. David Reyes, the crew chief, in particular deserves praise for being a professional with real pride in his work. Twenty-fours hours after he first visited our site two different water line breaks had been identified and repaired 100%. I highly recommend them.

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Maria Kissinger 2025.11.28

     

We had an emergency right before Thanksgiving and the crew got here and did truly fantastic work! Great professionalism, quick replies and understanding our co-ops little quirks.

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sonia chablas 2025.11.22

     

Great service, they contacted me same day that problem was reported, they took care immediately.

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Artur Radzivill 2025.11.20

     

Eli was very professional and polite. Recommend to everyone. Very impressed with work

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Shahid hossain 2025.11.20

     

I had a water line leak out in the street and called Main Man. Scott came by the next day for a quick walkthrough and explained everything clearly—very attentive. They did an excellent job replacing our pipes with copper. The team was fast and efficient, finishing the work in just half a day. I would definitely hire them again for future repairs. Special thanks to Scott for being so friendly and helpful.

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J. C. 2025.11.20

     

I've noticed a wet spot in our basement whenever we would do the laundry. I called for a camera scope to determine if our house sewer had any broken pipes. Eli was able to send David to take a look a few days later. The scope showed that our line had a hole and small cracks. We booked a date to fully replace the line. On the day of the repair, David showed up with a crew of 5+ guys and knocked it out in a few hours. They did their best to minimize damage to our tile floors. David took pictures each step from demo to replacing the pipe and finally backfill and cement. It really puts my mind at ease having professional that know what they are doing on the job. For anyone looking for plumbing repairs especially sewer repairs, definitely need to hire Main Man Water. Eli and David will take care of you. Scheduling may vary, they were very busy when I booked them, but the wait was worth the peace of mind having professional doing the job right.

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uncelroy45 2025.11.18

     

Good guys and professional crew

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Bernadette Clement 2025.11.17

     

I had an excellent experience with Main Man Water Works. They were prompt, professional and extremely neat. They quickly turned a disastrous situation into a controlled one. I highly recommend this company and would use them again in a heartbeat. Service-water main repair.

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