Lux Laundry Spa Reviews

Jason Saville 2026.07.26

     

The people here are very friendly and helpful. Very nice people and they always have someone here so you dont have to worry about something not working or not able to get what you need. They sell laundry bags of great quality and dryer sheets. They also offer wash and fold service as well. Great place ad very clean easy to use and you pay with a laundry mat card so you dont need chage.

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Serena Hernandez 2026.07.24

     

⭐⭐⭐⭐⭐ We had a wonderful experience here! It was our first time using this laundromat, and Casey made us feel so welcome. She was incredibly kind, helpful, and took the time to answer all of our questions. Her friendly attitude and excellent customer service made our visit so much easier. The laundromat was clean, well-maintained, and thanks to Casey, our first experience was a great one. We will definitely be coming back. Highly recommend!

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Reply from Lux Laundry Spa 2026.07.25

Thank you so much, Serena, for your thoughtful review! We're delighted that your first visit to Lux Laundry Spa was such a positive experience. Casey takes great pride in helping every customer feel welcome, and we're so glad her kindness, patience, and excellent customer service made your first trip to our laundromat in Mt Airy easy and enjoyable. It's also wonderful to hear you found our facility clean and well-maintained. We truly appreciate your recommendation and look forward to welcoming you back whenever you need our laundry service. Thanks again for choosing Lux Laundry Spa!

Heather A. 2026.07.11

     

Verified

Recently renovated really nice machines nice and clean very cute decoration and super friendly staff

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Shendell Rivas 2026.07.03

     

Casey goes above and beyond, as hard as laundry day could feel she’s got your back, she got mine! Thanks and I’ll be around often! Thanks a bunch

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Reply from Lux Laundry Spa 2026.07.04

Thank you so much, Shendell, for your kind words! We're thrilled to hear that Casey went above and beyond to make laundry day a little easier for you. Providing friendly, dependable service is what we strive for at Lux Laundry Spa, and we're glad she had such a positive impact on your visit. We truly appreciate your support and look forward to welcoming you back to our laundromat in Mt Airy whenever you need us. Thanks again for being part of the Lux Laundry Spa family!

Amanda Preston 2026.06.20

     

Such a great spot to do laundry! Everything’s neat, machines work great, and it feels super welcoming

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Reply from Lux Laundry Spa 2026.06.24

Thank you for the kind words! We’re glad you enjoyed your visit to Lux Laundry Spa (Mt Airy Laundromat) and found everything neat with machines that work well. We work hard to maintain a clean, welcoming self-service laundromat so laundry day feels easy and comfortable.

We appreciate you choosing our laundry service and hope to see you again soon!

Lori Rae Jones 2026.05.27

     

I went into the Mount Airy Laundromat not knowing anything about any of the machines or how to use them! Casey came to my rescue and explained everything about the machines in detail so I could make the best choice. She's great. I've been in several times and everyone there was quite helpful. Thanks!

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Reply from Lux Laundry Spa 2026.05.27

Thank you so much for the thoughtful review, Lori! We’re very happy to hear Casey was able to help you feel comfortable using the machines and explain everything clearly. At Lux Laundry Spa, we know that learning a new laundromat setup can feel overwhelming at first, so our team works hard to provide friendly and helpful service every step of the way.

We truly appreciate your continued visits and your kind words about our staff. Thank you for choosing our laundromat in Mt Airy, and we look forward to seeing you again soon!

Olya M. 2026.04.28

     

Verified

I don't often go to laundromats, but today I was pleasantly surprised. The assistant was incredibly friendly and attentive every step of the way. I really appreciated how Persilla took the time to explain how to get a card, use the machines, and was always willing to help. She was with me throughout the entire process. Excellent customer service! Thank you.

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Alfonso A 2026.04.26

     

My girlfriend and I went to this laundry mat again after about 1year -1year 1/2, and absolutely love the new renovations that have been done since our last visit here, new machines,nice and clean space, and absolutely great customer service..the blonde lady was very hospitable and helpful with us on getting us up to date on how to use the new machines and laundry cards they use there now. she is extremely well at her job and made the whole experience there great! We will definitely be back soon!!:)

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Reply from Lux Laundry Spa 2026.05.08

Thank you so much for coming back to see us after the renovations and for sharing such a thoughtful review! We’re thrilled to hear you and your girlfriend loved the updated machines, clean space, and overall experience at our laundromat in Mt Airy. Our team works hard to make self-service laundry easier and more comfortable for everyone, and it’s wonderful to know our staff was able to help you get familiar with the new laundry card system and equipment.

We’ll be sure to pass along your kind words to our team member as well. Thank you again for choosing Lux Laundry Spa, and we look forward to welcoming you back again soon!

Wendy 2026.04.23

     

The equipment is Clean, and works great! There was a attendant to pick up and help. She was Great. I went in early and no wait on the machines I needed to use. By the time I left it was pretty packed but run very well! I will be back for large loads..

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Reply from Lux Laundry Spa 2026.05.08

Thank you for the great review, Wendy! We’re happy to hear you enjoyed the clean equipment, smooth-running machines, and helpful service from our attendant. At Lux Laundry Spa, we work hard to keep our self-service laundromat in Mt Airy clean, organized, and running efficiently, even during busy times.

We’re glad you were able to get your laundry done without a long wait, and we appreciate you noticing how well everything was managed throughout the day. We look forward to seeing you again for your larger loads and future laundry visits!

Lynn A. 2026.04.15

     

Verified

I am not usually in Mount Airy but had to be there for something else, and remembered that there was a laundromat. I was so pleasantly surprised when I arrived. Parking is somewhat limited but I found a spot right away. I doubt the lot fills completely, and there is also a handicap spot right next to the door. The entrance is easy to find, and was greeted with the smell of fresh laundry and a big helpful hello by Priscilla, the employee. She talked and walked me through the process, and got me all set up. They sell laundry detergent by the pod, if you need it. There are plenty of large rolling baskets, and also plenty of table space for folding. The floor is clean slate tile, nicely done. Apparently you can use their laundry service, they will wash, dry and fold your clothes for you for a reasonable rate. You don't use coins for the machines, you have to use a laundry card, which they sell at a self-serve kiosk that takes cash or credit cards.

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Mery Cruz 2026.04.06

     

Me encanta , la chica que trabaja es muy amable y servicial, sin duda hicieron un gran trabajo con la renovación de el lugar .

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Reply from Lux Laundry Spa 2026.05.08

¡Muchas gracias por su comentario, Mery! Nos alegra mucho saber que le encantó la renovación y que tuvo una gran experiencia en nuestro laundromat en Mt Airy. También apreciamos sus amables palabras sobre nuestro equipo; trabajamos para ofrecer un ambiente limpio, cómodo y un servicio de lavandería amable y servicial para todos nuestros clientes.

Gracias por elegir Lux Laundry Spa. ¡Esperamos verla nuevamente pronto!

Johnny and Simon animations 2026.04.05

     

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Reply from Lux Laundry Spa 2026.05.08

Thank you so much for the 5-star rating, Johnny and Simon animations — we really appreciate your support. We're glad you had a great experience and your feedback means a lot to our team. We look forward to welcoming you back soon.

Eugenia Thompson 2026.04.05

     

CAsey is always so helpful and she is a great hard worker in the establishment. She is so so great as an employee to the company.

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Reply from Lux Laundry Spa 2026.05.08

Thank you so much for the kind words, Eugenia! We’re very happy to hear that Casey made such a positive impression during your visit. At Lux Laundry Spa, we take pride in providing friendly, dependable laundry service and creating a welcoming laundromat experience for our customers in Mt Airy.

We’ll be sure to share your feedback with Casey — she truly works hard to help make every visit a great one. We appreciate your support and look forward to seeing you again soon!

Edson Cruz 2026.04.04

     

I am very satisfied with the service and the ease of using the machines.

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Reply from Lux Laundry Spa 2026.05.08

Thank you for your review, Edson! We’re glad to hear you were very satisfied with the service and found the machines easy to use. At Lux Laundry Spa, we work hard to provide a clean, convenient self-service laundromat experience for customers in Mt Airy, MD.

We appreciate you choosing our laundry service and look forward to seeing you again soon!

Edson Cruz 2026.04.04

     

I am very satisfied with the service and the ease of using the machines.

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Reply from Lux Laundry Spa 2026.05.08

Thank you for the great feedback, Edson! We’re happy to hear you were satisfied with the service and found our machines simple and convenient to use. Our team works hard to provide a clean, reliable self-service laundromat experience for customers throughout Mt Airy, MD.

We truly appreciate your support of Lux Laundry Spa and look forward to helping with your laundry needs again soon!

Sandra Regia Rodrigues da Silva 2026.04.04

     

I am very satisfied with the convenience of the laundry room.

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Reply from Lux Laundry Spa 2026.05.08

Thank you for your review, Sandra! We’re so glad to hear you’re satisfied with the convenience of our laundromat. At Lux Laundry Spa, we work hard to provide an easy and dependable laundry service experience for customers in Mt Airy, MD.

We appreciate your support and look forward to welcoming you back again soon!

Angie Mendoza 2026.04.04

     

Very good service and the staff is very friendly.👍

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Reply from Lux Laundry Spa 2026.05.08

Thank you for the kind review, Angie! We’re happy to hear you had a great experience with our laundry service and found our staff friendly and helpful. At Lux Laundry Spa, we work hard to provide a welcoming laundromat experience for customers throughout Mt Airy, MD.

We truly appreciate your support and look forward to seeing you again soon!

Leon Newsome 2026.04.04

     

Like the renovation and the convenience of having the space to do laundry being disabled

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Reply from Lux Laundry Spa 2026.05.08

Thank you for your review, Leon! We’re glad to hear you like the renovations and appreciate the convenience and accessibility of the space. At Lux Laundry Spa, we want our laundromat in Mt Airy to feel comfortable, easy to use, and welcoming for all customers.

We truly appreciate your support and look forward to seeing you again for your future laundry visits!

NehNeh Conyers 2026.04.04

     

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Reply from Lux Laundry Spa 2026.05.08

Thank you for your support, NehNeh! We appreciate you choosing Lux Laundry Spa for your laundry needs. Our team works hard to provide a clean, welcoming laundromat and dependable laundry service for customers in Mt Airy, MD.

We look forward to seeing you again soon!

Malia Bright 2026.04.04

     

Great Service Every Tome I Come Here Very Friendly.

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Reply from Lux Laundry Spa 2026.05.08

Thank you for the kind review, Malia! We’re so happy to hear you receive great service every time you visit and that our team has been friendly and welcoming. At Lux Laundry Spa, we work hard to provide dependable laundry service and a positive laundromat experience for our customers in Mt Airy, MD.

We truly appreciate your continued support and look forward to seeing you again soon!