Lux Foundation Solutions Reviews

Maximilian Costello 2026.06.11

     

I’m a first time home buyer. I had an inspection on the property and the inspector indicated there were somethings that could be big red flags. He encouraged me to reach out to some folks and get an idea if these issue were an easy fix- or a serious problem. I reached out to Cy Schaper with Lux. I told him straight up what situation I was in. I told him I needed an opinion and a quote- and I needed it fast (because I needed to decided whether or not to buy in a couple of days.) Cy was at the property the next day. We walked through it together. I asked him questions, vocalized my concerns. He gave me all the info I needed, and exactly how I needed it: Is this actually an issue? What’s the worst case scenario, what does it cost? What’s the best case scenario, what does it cost? What’s the most likely scenario etc etc. It helped me weigh my options and get a real clear picture of the state of the property. A lot of contractors try to cultivate a sense of impending doom or a sense of urgency. A lot of contractors will tell you something needs to be fixed when it doesn’t. But not Lux. Cy was a straight shooter. He wasn’t pushy. I felt like I could trust his input. It was clear Cy was looking out for me and not just trying to score a job. At the end, I asked what I owed him, he said: “Nothing, it’s a free inspection.” Great guy, super fun- excellent service. If you’re reading this, ask for Cy!

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J Robertson 2026.06.10

     

Great people. Honest brokers with genuine, candid assessments and recommendations. Lux will come out and address your home’s issue as if it were their own. Excellent and quality work!

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Liuyi Pei 2026.06.04

     

I did not hire Lux Foundation Solutions, but that is precisely why I am giving them five stars. I had some concerns with the ground underneath my concrete porch sinking and possibly causing structural issues, so I had a different company come take a look. They used various pressure tactics to push me to make a decision right away on a $3k quote. Luckily I decided to get a second opinion, and asked Lux Foundation to take a look. Cy Schaper was my inspector, and he was able to tell immediately that my porch was fine. He took a picture of the inside of the gap under the concrete, and sure enough there's foundation wall supporting the porch. He gave me some options for if I *really* wanted to do something, but reiterated that the porch was structurally sound. While I cannot speak to Lux's work since I didn't hire them, I have full faith in their integrity as a company. Any company that doesn't want their clients to spend more than is necessary, even at the expense of their own business, is a trustworthy company that I would not hesitate to recommend.

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Kristina Dabaghyan 2026.06.03

     

I had a great experience with Lux! Cy was very professional and did a great job identifying the problem. He was transparent with diagnosing the root cause not being in the foundation, but rather the downspout being too close to the house, causing water to saturate into the crawlspace. I appreciate Cy’s honesty and ability to provide a diagnosis as well as recommendation on addressing the downspout issue.

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Hannah Cole 2026.05.29

     

Russel came out for a free consultation when some cracks appeared in our wall and performed a thorough inspection of the issue. Even when it appeared the issue was not with our foundation, he offered helpful advice for our next steps and reaffirmed our foundation was in tip-top shape. I'd highly recommend!

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James Dinizio 2026.05.22

     

Everyone at the company did a good job fixing a very serious problem in my crawlspace. The pricing was very competitive, and construction engineering and coordination with the permitting agencies was flawless. The installers, Adam and Gabriel, did a great job under some difficult conditions presented by the condition in the crawlspace. Their follow up on some questions I had was very professional and resulted in my full satisfaction.

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Shuja Arshad 2026.05.19

     

I called Lux Foundation while looking to get some concrete work done, and Ashley was incredibly kind and helpful throughout the process. She went above and beyond to find a solution and made the entire experience very pleasant. Excellent customer service and professionalism -- highly recommend!

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Gaurav Patwardhan 2026.05.15

     

Amazing work, very professional. Work completed on schesule and as promised

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Jeremy M 2026.05.09

     

Cy is one of the most honest people you will meet. Called Lux to get a quote on my foundation repair. Cy did a very thorough inspection and gave me options. No fluff no extra upselling push. He actually discovered another issue I had goin on. Very thankful for calling this company.

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Dawn Brunner 2026.04.22

     

Wow!!!! What a great experience!! Start to finish. The price and work were excellent. We put this off for the last few years. Lux Foundation Solutions was absolutely the right choice for the job. So happy we we finally got this job done. Highly recommend this company!!!!

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Payton Berens 2026.04.16

     

Thank you to Lux, and especially Cy for giving me peace of mind when making a big decision to buy a home with foundation questions. Cy’s expertise and knowledge helped me understand the issues I was looking at and helped me make an informed decision. Thanks Lux!

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Brandon 2026.04.01

     

Needed Lux to assess a potential flooring issue on a newer home. They came out promptly and reviewed the joist issues professionally and with care. Much appreciated! Will use them again.

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Suzanne Joy 2026.03.19

     

I felt compelled to write a review for this company even though I technically didn't receive any services from them other than an estimate because of their honesty. My husband and I are under contract on a house that had some water stains in the basement. Our inspector recommended we get it checked out and recommended this company because he said they do not attempt to "upsell" you. After our experience, I couldn't agree more. The technician who came out was Matt Fink and I seriously can't say enough good things about him. He arrived on time, was SUPER knowledgeable, gave me very easy/cheap solutions my husband and I could do ourselves to address the problems plus things to monitor/watch for to make sure the issues don't get worse. He gave me estimates in case we wanted to do more extreme measures but said himself "I'd love to take your money, but I would try these things first." Wow. Talk about honesty. Even though we won't be using them today, these guys have just gained customers for life and we'll be telling all our friends about them! Update: Years later we ended up calling Lux to re-stabalize a beam in our basement that was basically supporting the entire weight of our house and they came out fast & did a great job.

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Da Da 2026.03.18

     

I had an excellent experience with Lux Foundation Solutions and their foundation estimator, Cy Schaper. He came out to evaluate couple cracks in my foundation and took the time to carefully inspect the situation. Rather than making assumptions, he went the extra mile by digging out the soil to see exactly how deep the crack extended. After a thorough inspection, he determined that the crack did not go below the soil and did not require repair. I truly appreciated his honesty—instead of suggesting unnecessary work or giving me a costly estimate, he provided clear, straightforward, and trustworthy advice. It’s not often you find someone who puts integrity first, but Cy definitely does. If you have concerns about a foundation crack, I highly recommend giving Cy Schaper the opportunity to evaluate it.

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Lucas Crespi 2026.03.17

     

Had a great experience working with Josh. Knowledgeable, honest and great pricing.

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Cheryl L. 2026.03.11

     

Verified

I noticed water coming up through floor. Contacted Lux, Cy came, looked the problem over, explained what needed to be done and gave me an estimate. He was very nice and answered all my questions. Victor and his crew (can't remember all their names) were pleasant and did a great job. The job looks great and they cleaned up so well. I am very pleased. Karen, Nicole and Paul were very helpful and always so pleasant. It wasn't cheap, but for what they did and the warranties I received, I'm satisfied. Plus they took the time to replace my old sump pump with a new one in another part of the basement!

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Christine Hurd 2026.02.25

     

This was a large project we should have handled years ago, but it kept getting pushed off. We finally moved forward with crawlspace encapsulation, a drainage system with sump pumps, main beam support replacement, joist repairs, and downspout extension — and I’m so glad we did. Lux was great from the start. Russ did a thorough inspection, explained what was needed, and answered all of my questions without pressure. Once the project began, Nick and his crew made great progress from day one. Nick communicated daily about where we were in the process and was always willing to answer questions. He even apologized for how long it was taking, but we both agreed we’d rather it take a day or two longer and be done right the first time. The results speak for themselves. I can already see and feel a major difference in the stability of our floors. If you’ve been putting this type of work off like we were, I highly recommend Lux. Professional, communicative, and focused on doing it right the first time.

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Reply from Lux Foundation Solutions 2026.03.19

Thank you, Christine! Crawl space encapsulation, drainage, sump pumps, beam support, and joist repairs are a big undertaking — and we're so glad Russ, Nick, and the crew made it a smooth experience. The fact that you can already feel the difference in your floors says it all. If you ever need anything down the road, the LUX team is always here for you!

Jeff Barry 2026.02.09

     

We are in the process of selling our home and the inspection revealed a crack in the garage foundation which the buyer wanted to have investigated further. Lux Foundations was hired by the buyers and did an assessment onsite at our home. Fortunate for us, my wife was home and noticed several red flags. First, the person doing the assessment came to a very quick conclusion that excavation down to the footings was necessary. My wife mentioned the individual was not specific about anything, did not use any measuring tools and seemed more interested in when our closing date was. In fact, she said he mentioned that we could just put some money in escrow because the snow would delay when they could do the work. We received a quote for nearly $20K of work. The quote only reflected the cost to excavate and repair and nothing regrading replacing landscaping, sidewalks and patios. Additionally, there were no specifics about the type of settling or any baselines that would justify such intrusive work. Sensing that Lux may have rushed to judgement, we sought the opinion of a structural engineer. When we received the engineer's report, it was detailed and mentioned the specific type of settling which led to the crack and identified the root cause. The engineers report was several pages long and included suggestions for not only the repair of the crack but ways to stop any further settling. We then sent the report to a contractor who provided a quote for all of the engineer's recommendations which totaled less than a third of the initial quote from Lux. Furthermore, the contractor mentioned that we probably would have spent close to $60K proceeding with excavation due to all the other dirt work and repairs. Long story short, find a structural engineer when looking at repairing your foundation and not a firm that is motivated by selling repairs. While short of fraud, I found their practices highly misleading and I hope this review will save several home owners a lot of money.

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Reply from Lux Foundation Solutions 2026.03.19

Hi Jeff, thank you for the feedback. We understand foundation assessments during a home sale can be a stressful process with a lot of moving parts. Our team's goal is always to provide honest findings based on what we see on-site. If you'd like to discuss the details of your assessment further, we're happy to connect at 540-508-8587.

Michael Weaver 2026.02.07

     

Fantastic experience! Adam and his crew did a really nice job encapsulating my crawl space. The entire experience with Lux was really easy and thorough. The crew finished ahead of schedule even during the winter weather. Highly recommend Lux!

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Reply from Lux Foundation Solutions 2026.03.19

Thank you, Michael! So glad to hear this, Michael! Adam's crew always brings their best, and wrapping up early during winter is a bonus. Thanks for trusting LUX with your crawl space and for the kind words! We truly appreciate the recommendation and hope you enjoy your newly protected space for years to come!

Nancy Bischoff 2026.02.02

     

We had a particularly large encapsulation job and I was impressed with everyone from this company! The communication was excellent as well.

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Reply from Lux Foundation Solutions 2026.03.19

Thank you, Nancy! Large encapsulation jobs come with a lot of moving parts, so we're really glad communication stood out throughout the process — that's something our entire team works hard at. We appreciate you trusting LUX Foundation Solutions with such a significant project and for taking the time to leave this kind review!