JTP Joinery Limited Reviews

rebecca king 2026.06.04

     

We chose JTP to replace our single glazed, rotten windows with double glazed hardwood accoya sash windows. I cannot recommend them enough. The team were highly professional, courteous, and always on time. They worked in one or two rooms at a time, and so the disruption was minimal. The end result is fantastic! It has completely changed the feel of our house, and has really made a difference to the noise level and heat retention. They also look fantastic, and complement our period home. It was a big investment, but worth every penny. I wouldn't hesitate to use them again, and would thoroughly recommend them to anyone looking for quality wooden sash windows. Thank you JTP Joinery!

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Reply from JTP Joinery Limited 2026.06.08

Thank you so much for your fantastic review! We're thrilled to hear you're happy with your new windows and the difference they've made to your home. Thank you also for providing pictures, they look great! It was a pleasure working with you.

Karen Archer 2026.05.01

     

The team from JTP were fantastic from start to finish. The windows are amazing quality, even our Decorator commented on how well they've been made and installed. The team cleaned up every day after they finished and even hoovered and tidied on their way out! Really fantastic company.

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Rosalind Reilly 2026.04.20

     

A huge thankyou to the team at JTP Joinery - Taylor, Jake & Herbie - who refurbished three of our Georgian sash windows. They worked in our home skilfully & unobtrusively & did a great job. They tidied up after themselves & we appreciated their patience with our two Bearded Collies who take their security duties very seriously! We would definitely use JTP Joinery again.

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Aneka Roy 2026.02.04

     

They are very responsive, will talk through any concerns or queries and are always available to speak to. Excellent communication is quite rare so it was a great experience! My windows also look lovely and I'm so pleased with them!

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Emma Parr Ferris 2025.12.17

     

We experienced great service from JTP Joinery from the initial contact, order and through to the installation. Chris was so helpful and kind in returning to fix a few snagging issues after installation. We're delighted with the work and our new windows are wonderful, plus are keeping our house so much warmer. Thank you so much!

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Reply from JTP Joinery Limited 2025.05.22

Hi Emma, I'm so pleased to know you're feeling the difference already. Thank you for your 5 star review of our team and service.

Andy Waitman 2025.12.10

     

Chris from JTP joinery made the whole experience of designing and supplying a front porch and 2 arch top windows so easy nothing was a problem. Will definitely use them again.

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Reply from JTP Joinery Limited 2026.01.09

I'm so pleased Chris guided you through the process with ease and you're happy with our products. Thank you Andy, for your 5 star review.

Tom Scott 2025.12.09

     

JTP are provided us with an excellent service, they hit all of our critical timelines and there managers and workers were polite, friendly and good to work with. The end product was exactly what we asked for, when we asked for it and for the price that was agreed.

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Reply from JTP Joinery Limited 2026.01.09

Thank you Tom, for your great review of our products and team. We hope you're feeling the effects in this bitter weather.

Juliet Thorne 2025.12.05

     

Excellent company. Great service. I love my new Accoya and vacuum glazed windows and French doors.

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Reply from JTP Joinery Limited 2026.01.09

Hi Juliet, thank you for leaving us a 5star review. I'm pleased to hear you are thoroughly pleased with your windows and doors.

Andrew Steele 2025.12.04

     

Amazing product followed up with 3 great installers . Often it is a concern having workers in the house but not with them they were efficient , courteous and tidy . Thanks to JTP

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Reply from JTP Joinery Limited 2026.01.09

Thank you Andy, I'm pleased to hear you love your new sash windows and had such a positive experience with our installers. Thank you for sharing your experience working with us.

mandav751 Manning 2025.12.03

     

I couldn’t be happier with the service provided by the team at JTP. From start to finish, everything was handled with professionalism and attention to detail. A special mention goes to the gentleman who carried out the measurements—his precision and thoroughness ensured that everything fit perfectly. The fitting team were equally impressive: punctual, courteous, and incredibly skilled. They worked efficiently, left everything spotless, and the final result is flawless. I would highly recommend them to anyone looking for top-quality workmanship and a stress-free experience.

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Reply from JTP Joinery Limited 2026.01.09

Thank you, for your fantastic review of our team and service! I'm having issue locating your project at the moment, I'll keep working on it to ensure those mentioned hear your kind words. It really does mean a lot to everyone. I'm pleased you had a great experience and thank you for sharing.

A Mickleburgh 2025.12.03

     

We’re so pleased with the restoration of our sash windows by Phil and the team at JTP Joinery. For us, it wasn’t just about keeping the character of the beautiful windows, it was about making them safe and operational again. The difference was evident immediately - they looked great, opened like a dream and stayed up!! Then most recently,, when the recent gales came tearing up the slipway right by the house, the windows didn’t budge — no drafts, no rattles, no whistling. The whole place feels cosy again, and we couldn’t be happier. It took us a long time to find a local company willing to restore rather than replace, and we’re delighted we found JTP. Their workmanship and care are second to none, and we’re already talking with them about another project. Thanks again, Phil and team — happy for you to use our review as required.

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Reply from JTP Joinery Limited 2026.01.09

Thank you for your great review of Phil and the team. I'm so pleased to hear you are feeling the benefits right away. I understand finding a company who can quote for repairs alongside replacement products is a challenge, which is why we are proud to offer a variety of in-house services to suit the needs of each individual window and door, maintaining character and performance throughout.
It sounds like we're the perfect match, we look forward to working with you on your next phase of works.

Lex Turnham 2025.12.03

     

I recently worked with JTP Joinery, and the level of craftsmanship and professionalism was exceptional. The team demonstrated strong attention to detail, offered knowledgeable guidance throughout the project, and delivered high-quality joinery that surpassed my expectations. Their communication was clear, timelines were met, and the final result was finished to an outstanding standard. I would confidently recommend JTP Joinery to anyone seeking reliable and high-quality joinery work.

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Reply from JTP Joinery Limited 2026.01.09

Hi Lex, Thank you for leaving us a 5 star review and sharing your experience working with Chris and the team. I'm pleased to hear our service and windows exceeded expectations, meeting the attention to detail you have given to your beautiful renovation works. Your kind works will be shared with the teams.

Matt Browning 2025.12.03

     

I love my new window, it's excellently made and looks great. No more condensation in my bathroom! The fitters were really lovely guys and very helpful. There were a couple of little bits of finish that could be improved but I mentioned this to the installation manager and they came straight back and sorted them out with no fuss! They are however Very Expensive, each window cost the same as a family holiday and the director who came to quote wasn't particularly friendly. They are good quality and should last my lifetime with a bit of care, so should be worth the money if you can afford them

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Reply from JTP Joinery Limited 2026.01.09

Thank you Matt, for your five-star review. We're pleased you're enjoying your new window and our installation team provided an excellent service, swiftly resolving minor issues. We appreciate your feedback about cost. While we don’t position ourselves as a low-budget option, we take your comments to heart and remain committed to providing durable, high-quality products backed by a skilled, and responsive team.

Your note about our surveyor made us smile in the office. We understand a quieter manner can sometimes come across as unfriendly, please accept our sincere apologies. Rest assured, you won’t get any high-pressure sales pitches from our team, just honest information and respectful service.
Overall, we’re pleased you had a positive experience working with us and thank you for taking the time to share it.

Martyn Iles 2025.11.28

     

We had 7 windows and a door manufactured and fitted by JTP. The process was efficient, the products were good and the fitting was of good quality.

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Reply from JTP Joinery Limited 2026.01.09

Thank you for sharing your 5 star review! I'm glad you have had such a positive experience working with us and are enjoying your new windows and door.

Chris Borne 2025.11.10

     

We would highly recommend JTP joinery. A very professional service from the initial survey of our sash windows, with a detailed quote provided and schedule of works for each window. The joiners are highly skilled and the end result is outstanding. All the team are pleasant and polite and very conscientious with their approach to the job. Chris& Sarah Borne

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Reply from JTP Joinery Limited 2025.11.19

Thank you Chris, for your great review of our team and service.

Sally Grose 2025.09.12

     

I had 2 replacement double glazed wood framed sash windows fitted. I was inspired to contact JTP as a neighbour had recommended them. I'm so pleased I did! I had researched other double glazing companies only to find them far more expensive and unable to fit sashes. The 2 guys that fitted the windows (Jake and Jack) were both very professional nice guys, always cleared up after themselves. I would highly recommend.

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Reply from JTP Joinery Limited 2025.09.25

Hi Sally, thank you for choosing JTP! I'm glad to hear Jack and Jake were a pleasure to have in your home, their tidiness is certainly on par with their craftsmanship! Enjoy your new windows.

Kim Stevenson 2025.09.09

     

Previous to JTP fitting our new windows we had leaky draughty softwood single glazed windows. Phil/Tayler and his team replaced the faulty windows with new double glazed hardwood accoya windows which satisfied our local heritage and planning officers. We now have sound, attractive looking windows in keeping with our heritage building which can be opened and closed with one finger. The team were left to.complete the project while we were away on holiday. Upon our return our apartment was spotlessly clean and they had all taken great care, a real credit to the workforce which also included DTP suggested decorator Mark. We would highly recommend and are really pleased with the finished product.

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Reply from JTP Joinery Limited 2025.09.25

Thank you Kim, for your fantastic review of our team! Thank you for entrusting your home to us whilst you were away, I'm glad to know you returned to tidy and warm space. As always reviews are shared with those involved and I know they will be thrilled with this!

William 2025.08.31

     

Due to being in a conservation area we were refused permission to fit UPVC windows and had the appeal refused. We were quoted over £30,000 for replacement timber sash windows which was too much for us. I searched the internet and found JTP offering replacement sashes fitted into your existing frames. The service was very good right from the initial home visit and detailed survey through to the actual fitting. We had two new Georgian style windows and five sets of replacement sashes (the sliding parts) as well as four bottom half frame replacements to get rid of any rot. We had Herbie and Jake doing the fitting and I have to say they did a brilliant job with the finish being way beyond our expectations. Very professional in their work and pleasant to get on with. The vacuum followed them everywhere so there was minimal dust or mess. The cost was very reasonable compared with having complete replacement timber sash windows, less than half the price we were quoted by a local window installer. We are really pleased with the end result and would recommend JTP Joinery to anyone.

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Reply from JTP Joinery Limited 2025.11.19

It's wonderful to hear that our service and workmanship surpassed expectations, we pride ourselves on these values (and indeed we're rather nifty with a hoover!). Thank you for choosing us and for your fantastic recommendation.

Philip Austin 2025.07.26

     

We had two new windows made and installed by JTP Joinery. The entire process was smooth, efficient and well managed. Everyone involved was friendly, helpful and professional. The window fitters were excellent in their approach and highly skilled. The job was completed in two days as agreed. We are extremely pleased with the high standard of workmanship and care. Thank you.

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Reply from JTP Joinery Limited 2025.11.19

I'm glad you've had a great experience with our team, Philip. Enjoy your new windows!

Tanya Rudd 2025.07.19

     

Fabulous work on our Sash Windows, JTP have delivered new double glazed sashes into the existing boxes. From the very beginning the team have been great at explaining options, sharing recommendations and helping us to decide how best to proceed. During installation the team have been extremely professional, tidy and delivering a high quality product. Would recommend without hesitation.

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Reply from JTP Joinery Limited 2025.11.19

Thank you Tanya for your wonderful review of our team and products.