Verified Company
Sweet Tooth is the best place to take your children hands down. Starting from the initial phone calls, front desk staff, and to the Doctor. Professionalism and Comfortability is 100% given at all times. This place has given my children and I the best experience ever. Dr. S is the best at his professional skills, the unique way he guides his patients through every single step of treatment even so when he grabs a tool the patient is informed. He made my daughter so comfortable and continuously asked her about her comfortability and never stopped communicating with her. Thank you for making the visit professional and enjoyable.
I'm very disappointed with my recent experience with my conversation with Carina about my son's Care. I have been coming to this office for 5 years plus. Despite my CLEAR explanation that my son communicates well, behaves calmly, and I DO not feel comfortable with him being given sedation or laughing gas for procedure but, instead prefer local anesthesia. Due to my son's Autism and Asthma, Carina responded dismissively. Rather than working with me as his advocate, she immediately suggested we seek another office. I felt her approach was condescending and dismissive of my son's abilities.
It seems like this office only wants to seem to treat patients who agree to their high-cost services, and if not, they push them away. As a parent, I expected a more respectful, collaborative approach to my son's care, and I did not feel hear or valued in this process.
P.s JAILEN was AMAZIN 10/10 communicating with my son and treating him so was the actual DR. so will update my review if anyone reaches out. BRB
My kids absolutely love it here! The whole staff is amazing! Especially with little ones. We have recently tried to find a children’s dentist closer to home and they did not compare. My kids were begging to go back to Sweet Tooth. It is absolutely worth the drive for us, knowing that our kids are comfortable and happy to be seen. Not one bad experience in the last 10 yrs we’ve been going… even with extractions and cavities. My kiddos will be going here until they age out!
I can’t say enough good things about sweet tooth dentistry. The staff is consistently so nice and caring and both dentists. They are so kind and helpful and patient with every single one of the patients I’ve ever seen there. I honestly don’t think I’ve ever seen a crying child somehow. But I have nothing but great things to say about them. I’m so glad that we came to them when we did.
My daughter who is 6 yrs old was referred from another dentist . The other dentist had a hard time getting her comfortable since she needed a lot of work. We were so happy to find this group. Dr Mariano and her colleague were fantastic. They really too good care of my daughter. We are very thankful and happy.
I love the Dentist and the assistants, but the receptionist or those working at the front desk have poor customer service skills. I was called and no message was left to inform me my sons appointment had to be canceled. I found out cause I called the office back, put me on hold roughly 7 min and the person assisting over the phone made me feel as an inconvenience to reschedule. Keep in mind that if I was to cancel after 48hrs I get charged $100. I had to take time off work for this appointment and I don’t get compensation. Now I understand emergencies happen, but leave a message and show more curtesy when customer calls back. Thank you
I was surprised at how well our son did. We told him the truth about everything going into the procedure. He said he didn't get a shot, which means that's how gentle Dr. Brown is because he didn't even feel it. I refer all my patient's to Dr. Brown.
