Louisville Appliance Repair

Louisville Appliance Repair Reviews

Excellent rating
     
5.0 | 337 reviews
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Louisville Appliance Repair
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Reviews

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5.0

| 337 total

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Larry Reed
Larry Reed 2026.04.07
     
Arrived on time, diagnosed the issue. We approved the repair,he worked quickly and efficiently. Very satisfied!
Jason Falstick
Jason Falstick 2026.04.07
     
Sam did a great job, quick and efficient, I will definately be using them in the future as well!
George Hayes
George Hayes 2026.04.07
     
Fast and friendly service. I would recommend him!
Terrie Shaheen
Terrie Shaheen 2026.04.04
     
Sam made a service call on my not quite year old GE washer. Needed a few touch ups" !!!! Sam was very informative. Friendly..answered any questions I had. TOP 1 THANK YOU FOR SENDING ME A KNOWLEDGE. FRIENDLY SERVICE PRO..KEEP HIM!!
Lorie Ferrich
Lorie Ferrich 2026.04.03
     
Sam responded quickly and did an excellent job repairing both our dryer and dishwasher. We would highly recommend him. Thank you Sam!
Della H.
Della H. 2026.04.01
     
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You know how it is when your only refrigerator stops cooling on Friday afternoon. I threw up my hands and said to my husband, "I have two words for you: Louisville Appliance Repair." He squinted suspiciously at me for a moment, nodded, and contacted Samuel Willhite, owner of Louisville Appliance Repair. I transferred what I could to the garage freezer and went to sleep that night knowing something would be done about my fridge by noon on Saturday. And so it was. Samuel was at our house at 9 AM Saturday morning. By 9:30 he had located the problem and replaced the part. Because of his timely assistance I won't even have to throw out most of my groceries.
Jennifer Crable
Jennifer Crable 2026.03.30
     
Sam was phenomenal! Took my call, scheduled very quickly and saved our day! He kept us informed each step. Was a great experience from start to finish. I would highly recommend!
steven miller
steven miller 2026.03.26
     
Always very prompt and very good at what he does!
Linda Andrie
Linda Andrie 2026.03.26
     
On time, very professional, honest and explained the problem without a lot of technical terms. I would recommend him to my friends.
Chris Gibbs
Chris Gibbs 2026.03.25
     
Sam came out to fix our Bosch dishwasher that was still under warranty. He was not only fixed our problem, but is kind, prompt, and communicative. As painless as it can be. Hopefully we don’t need to see him anytime soon for appliance repairs, but if we do have a need we’ll be sure to call him!
Sandee Dougherty
Sandee Dougherty 2026.03.25
     
Sam does a great job very professional and all business comes in and gets it done. I appreciate that!
Debbie Demos
Debbie Demos 2026.03.20
     
Very polite and extremely helpful. Fixed my problem within minutes.
Mike Sloan
Mike Sloan 2026.03.18
     
Thank you Sam! Superb service. Great prices! Would highly recommend
Tionne May
Tionne May 2026.03.17
     
Sam at Louisville is the best. I called because my speed queen dryer wasnt working. I was able to schedule that day he came out and fixed my broken belt. Luckily my dryer is still under warranty. But even though I didnt purchase my speed queen from his store he still is a service provider of my brand and took the service call. Showing you that there are still good service people still out there. I called another service person who basically told me since I didnt buy it from them they wouldn't come and service my speed queen dryer even though speed queen list them as a repair service. Thanks again Sam!
Reply from Louisville Appliance Repair
Tionne, thank you so much for taking the time to leave such a thoughtful review. I truly appreciate it.

I’m really glad we were able to get your Speed Queen dryer (model ADG3SRGS117TW01) running again the same day at your home in North Canton. When I arrived, the dryer wouldn’t start even though it had power. After opening it up and running a full diagnostic, I found the drive belt had snapped and part of it had wrapped around the motor pulley, which triggered the belt safety switch and prevented the dryer from running.

Fortunately, I keep common Speed Queen dryer parts stocked on the truck, including belts for this model. Once the broken belt was removed and replaced, everything tested properly and the dryer was back up and running before I left.

For anyone reading this later, Speed Queen dryers are extremely solid machines and usually very worthwhile to repair. A broken belt is one of the more common wear items on dryers in general, and when caught early it’s typically a straightforward repair that can get the machine running reliably again for years.

I also appreciate you mentioning the service aspect. I try to make sure homeowners in North Canton and the surrounding Stark County area have someone they can call who will actually show up, diagnose the problem properly, and fix what’s needed without unnecessary parts or delays. It doesn’t matter where an appliance was purchased — if it’s serviceable, I’m happy to help.

Thank you again, Tionne, for trusting me with your repair and for the kind words. It was a pleasure helping you out.

If you ever need help again with your Speed Queen dryer or any other appliance, don’t hesitate to reach out.

— Appliance Repairman Sam
Louisville Appliance Repair
Serving North Canton, Louisville, Canton, and surrounding Stark County communities.
Gary Haught
Gary Haught 2026.03.16
     
Sam is fast & reliable. Easy to work with. He had our dishwasher problem diagnosed and fixed in no time.
Reply from Louisville Appliance Repair
Gary, thank you for taking the time to leave a review. I really appreciate it — especially coming from a Local Guide who has seen a lot of businesses around Stark County.

I’m glad we were able to get your Whirlpool dishwasher (model GU2700XTSQ1) taken care of at your home on Netherwood Ave NW in Canton. When I arrived, the dishwasher was making a loud whining noise during the wash cycle, which is a common sign that the wash circulation pump is starting to fail. After confirming the diagnosis, I was able to replace the wash pump and get everything running smoothly again.

These Whirlpool-built dishwashers are generally solid machines, and when the circulation pump is replaced they typically have many more years of life left in them. Catching the issue when you did helps prevent poor wash performance and avoids further strain on the motor and heating system.

My goal with every service call in Canton, Louisville, North Canton, and the surrounding Stark County communities is to diagnose the problem accurately, explain what’s happening in plain terms, and get the appliance repaired as efficiently as possible so people can get back to their normal routine.

Gary, thanks again for trusting me with your dishwasher repair and for the kind words. If you ever need help again with a dishwasher, refrigerator, washer, dryer, oven, or any other household appliance, don’t hesitate to reach out.

— Appliance Repairman Sam
Louisville Appliance Repair
Serving Canton, Louisville, North Canton, Alliance, Hartville, and the surrounding Stark County area.
Jeffrey Rohde
Jeffrey Rohde 2026.03.12
     
Sam was great! Professional, friendly, and informative. He helped us make the best decision on our repair and made some helpful suggestions and recommendations. We will definitely be calling him back for future appliance help. Thanks Sam! Jeff
Reply from Louisville Appliance Repair
Jeff, thank you for the kind review — I really appreciate it.

It was good meeting you out on Lexington Drive in Steubenville and taking a look at your Samsung refrigerator (RF28HFEDTWW/AA). When a unit stops cooling completely and throws the 81C error, it usually points toward a compressor or sealed-system issue. After checking the system and finding evidence of a high-side leak with oil spray, we were able to confirm the compressor wasn’t running and talk through the realistic options moving forward.

Sometimes the most helpful thing I can do is give a clear diagnosis so you can decide whether a major sealed-system repair makes sense or if replacing the refrigerator is the better investment. I’m glad we were able to walk through that together.

Jeff, thanks again for the kind words and for taking the time to leave a review. I really appreciate it.

— Appliance Repairman Sam
Louisville Appliance Repair
Pamela Sullivan
Pamela Sullivan 2026.03.12
     
Sam kept me updated with his arrival time and was very courteous. He worked efficiently and neatly to repair my dishwasher.
Reply from Louisville Appliance Repair
Pamela, thank you for the kind review — I really appreciate it.

I’m glad we were able to get your KitchenAid dishwasher (model KUDS25SHBL1) working properly again at your home on Dogwood Ave in Louisville. When the dishwasher door drops open like that, it’s usually a sign that the door springs and bushings have worn out. Once those were replaced, the door tension was restored and everything was back to operating the way it should.

It was great helping a neighbor here in Louisville, and I’m glad the repair could be taken care of quickly.

Thanks again, Pamela, for trusting Louisville Appliance Repair.

— Appliance Repairman Sam
LouAnn Mallon
LouAnn Mallon 2026.02.26
     
Had a sudden issue with our electric stove yesterday afternoon. Called Sam and he was here today and gave us professional, honest and expert help! Would call again for ANY appliance repair!!
Reply from Louisville Appliance Repair
LouAnn, thank you for the kind review — I really appreciate it.

I’m glad I could come out and take a look at your Whirlpool electric range (model WFE710H0AH0) at your home on Lombardi Ave SW in Canton. When an oven suddenly overheats like that, it can definitely get your attention. After testing the elements and controls, we were able to determine the heating elements themselves were fine and the issue was a failure in the main control board, which was sending incorrect signals to the oven.

In situations like that, it often makes more sense to talk through the options and decide whether a major electronic repair is worthwhile or if replacing the range is the better investment. I’m glad we were able to look it over together and make a plan.

Thanks again for trusting Louisville Appliance Repair, LouAnn. It was a pleasure helping you out in Canton.

— Appliance Repairman Sam
Louisville Appliance Repair
Tiffany Monte
Tiffany Monte 2026.02.26
     
Sam, was great,quick and reliable. Fast feiendly service
Reply from Louisville Appliance Repair
Tiffany, thank you for the kind review — I really appreciate it.

I’m glad we were able to get your Samsung washer (model WA50R5400AV/US) working properly again at your home on East Line Street in Minerva. The washer wasn’t spinning out because the suspension shocks (DC97-16350UCM) had worn out and the machine was going badly out of balance. Once the new shocks were installed and we got the washer leveled and balanced again, everything tested good and the spin cycle was back to normal.

Thanks again for trusting Louisville Appliance Repair, Tiffany. It was a pleasure helping you out in Minerva.

— Appliance Repairman Sam
Brandi Casper
Brandi Casper 2026.02.25
     
Was able to come out quickly and then comeback with the parts to fix our fridge. You can see the ice build up in the sink that he got out in the picture. Don't mind our dirty fridge.
Reply from Louisville Appliance Repair
Brandi, thank you so much for the great review — I truly appreciate it.

I’m glad we were able to get your Samsung refrigerator cooling properly again. That ice buildup you saw (and photographed) is a classic evaporator defrost issue. When frost builds up behind the evaporator cover, airflow to the fresh food section gets restricted, which is why the refrigerator compartment stops cooling even though the freezer may still seem okay.

On your unit, the evaporator fan assembly, drain system components, and defrost sensor needed to be addressed. Once those were replaced and the system was programmed for an extended defrost cycle, everything was back to normal and draining properly again.

And no worries at all about the “dirty fridge” — real life happens. My job is just to get it running right again.

Thank you again for trusting Louisville Appliance Repair here in Louisville. If you ever need help with your refrigerator or any other appliance, I’m just a call away.

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