Terrible experience, bought a $40k vehicle and when asked multiple times to see paint quality clean, they refused numerous times, I then went to collect my car and will still not clean/paint damage. After owning this car I noticed problems instantly and have had already 4 major services needed. Now I’m in need for engine replacement all in 10,000km, Tony and sales manager were very untrustworthy. Be careful buying vehicles here, I should’ve walked away when I showed up and the car wasn’t clean
Salesman had a bad attitude, they claimed their car was the cheapest with the trim and options advertised but I had a deal on paper for one with 36,000km less and 2000$ cheaper and immediately started attacking me instead of trying to convince me to buy their vehicle.
I got scared and left because of how angry and aggressive the sales person got for showing a better car and deal.
I can't imagine buying a car from these guys and having a issue, not a chance they will stand behind their sale.
I purchased a Tesla Model Y from this dealership. Brian the sales person was helpful throughout the process. Sam the sales manager was attentive and customer focused. I would highly recommend LooLoo Auto Sales.
I recently purchased a Mazda CX-5 from Looloo Auto and had a great experience. Fahad was helpful, friendly, and professional throughout the entire process. He was always quick to respond to my questions by text or email and even went above and beyond by working after hours to complete the remaining paperwork with me.
Overall, the experience was smooth and enjoyable, and I’m absolutely loving my new SUV. I would definitely recommend both Fahad and Looloo Auto to anyone looking for a vehicle.
Bought a Mazda 3 from here. Our Salesman Fahad was very Patient and went above and beyond during the entire process. Would definitely recommend this dealership in the future!
I’m extremely disappointed with my experience buying Audi Q5 from this dealership.
Not long after purchase, I started having serious electrical issues, including an airbag warning light. After further inspection, it turns out the vehicle had extensive wiring repairs done previously — around 50+ wires spliced with poor-quality connectors.
This is not a minor issue. It’s the kind of work that should either be properly repaired or clearly disclosed before selling a vehicle.
I’ve now had to spend thousands of dollars to correct what appears to be substandard prior repairs just to make the car safe and reliable.
Very frustrating and costly experience.
I recently purchased my first truck from Looloo Auto in Milton, and I can honestly say it was one of the best customer service experiences I’ve had. From the moment I walked in, the team was welcoming, professional, and genuinely helpful.
Fahad was the person who handled everything for me, and he truly went above and beyond throughout the entire process. Buying a vehicle can be stressful, especially when it’s your first truck, but Fahad made everything incredibly smooth and worry-free. He took the time to answer every question I had, explained everything clearly, and made sure I felt confident and comfortable with my decision.
What stood out the most was how much he actually cared about making sure I was happy with my purchase. There was zero pressure, just honest help and great service. He made sure every detail was taken care of and that I left completely satisfied.
It’s rare to find this level of customer service at a dealership these days. I’m extremely happy with my truck and very grateful for the experience Fahad and the team at Looloo Auto provided.
If you’re looking for a dealership that treats you with respect and truly looks after their customers, I highly recommend Looloo Auto. Ask for Fahad — you’ll be in great hands.
Thanks yahya for your kind feedback and congrats on your truck.
Mariana Ayala Soto2026.03.14
Our experience with Fahad was excellent. He and his team were very accommodating and made the entire process easy, ensuring we were satisfied with our purchase.
Thanks for taking the time to write this review and congratulations on your new purchase.
Faye Sharp2026.02.27
What a great experience from start to finish with these guys! We dealt with Brian who made things so simple and straightforward, he listened to what we were looking for and help pick the perfect car. They were honest, extremely helpful and an absolute pleasure to deal with. Thanks again guys!
Thanks for your kind feedback and congrats on your new purchase.
Brett Poulsen2026.02.25
Purchased a 2021 Prius Prime. Had a great experience with Looloo Auto Sales. Fahad was extremely friendly and personable, answered all of our questions and accommodated our requests. Would highly recommend! Thanks Fahad!
Congratulations Brett on your new Prius and thanks for your feedback.
Shoaib Abawi2026.02.22
My experience at Loo Loo Auto was fantastic! Youssif had excellent customer service and really took the time to help me find my first car that I was looking for and it was an easy and quick process. He goes above and beyond for his customers/clients and I appreciate his help! He also helped my brother with finding a car! I highly recommend this dealership!
Thanks shoaib for your kind feedback and congratulations on your new car.
Cole Thomas2026.02.20
Tony was super helpful in showing me exactly what i was looking for. The process was super simple and everything made sense how it was explained. Qould definitely reccomend looloos!
Thank you salah for finding the time to give us feedback.
Jagmohan Singh2026.02.19
Purchased Mustang GT form here. Great experience. Fahad answered all my questions.
Really helpful.
I needed the delivery next day because i was going away, and the team made it possible.
Thank you so much all Looloo team.
Really love the car 🥰🥰🥰
Thank you so much for your kind words and your business. Congratulations
Kritia Mhie Capangpangan2026.02.19
Fahad did an excellent service from start to finish. Very knowledgeable, honest, and never pressured me. Made the car buying process smooth and stress-free. Highly recommend!
Thanks for your kind feedback and congrats your new purchase.
Darryl2026.02.19
After three straight weeks of searching AutoTrader and CarGurus, checking Carfax reports, and visiting multiple dealerships, we finally found our Tesla Model 3 Performance at Looloo Auto Sales, and the experience was on a completely different level from anything else we saw.
We had already looked at four other cars and even put deposits down elsewhere, but kept running into red flags. Poor communication, rushed test drives, unclean vehicles, last-minute price changes, and that constant feeling of being “just another sale.” By the time we arrived at LooLoo, we were honestly tired and a bit guarded.
The difference was immediate.
The showroom was spotless, modern, and welcoming without feeling overdone. Fahad greeted us warmly and made sure my wife had a comfortable place to sit, even grabbing an extra chair from another office. There was zero pressure, just calm conversation and genuine interest in helping us find the right fit. He even let us sit in a Model Y just to compare, even though it wasn’t what we came for.
When it came time to test drive the Model 3 Performance, they brought the car right to the front, got it ready for us, and told us to take our time. We were given Fahad’s cell number in case we needed anything and were free to drive without feeling rushed or watched. That level of trust meant a lot.
We also spent some time talking with Yasir (the GM), who was incredibly personable and easy to talk to. When we pointed out a couple of small things, the response was simply, “No problem.” No pushback, no games, just a real effort to make sure we felt good about the car.
One thing that really stood out to me was seeing Yasir out there helping prep the cars himself. No ego, no standing back directing people, just pitching in alongside the team. That says a lot about the kind of place they run.
We’d been car shopping since 10am and by mid-afternoon my wife was getting hungry. Yasir even offered to order her food. That kind of thoughtfulness is rare, and it made the whole experience feel relaxed and human.
What stuck with me most was the philosophy. When I offered to put a deposit down to hold the car, Yasir told me he didn’t want my money unless I was 100% sure. He said if I wasn’t completely confident, then it wasn’t the right car yet. That level of honesty and confidence really stood out.
I’ve bought high-end vehicles before, including a 1-year-old Audi RS3 directly from Audi. Even then, the experience was more formal and transactional. At Looloo, the whole process just felt genuine from start to finish.
This was easily the best car buying experience I’ve had. If you’re looking for a place that treats you like a person and not just a transaction, Looloo Auto Sales absolutely lives up to the reputation.
Thank you so much for taking the time to write, Reading it means alot to each and everyone on our team, we know how frustrating buying a car these days could be, and thats where we try to be different. For us, its not about closing another deal or only making more sales. We strive to to build trust and and happier repeat costumers rather than being pushy.
CONGRATS DARRYL ON YOUR NEW MODEL 3 PERFOMANCE
Nadine.B2026.02.18
Tony was great! Exceptional service and fast process 👍🚙
Verified Company
