London Dermatology Clinic Reviews

Shocking customer service and rude staff. On multiple occasions requested them to email me details of our meeting and was ignored. Requested to raise a complaint and they failed to raise it. Always late to appointment times. Their excuse for ignoring is that they have a 10 day SLA to get back to you with documents. That’s not what you expect from a service that you are paying for.

Very pleasant team

My experience with the London Dermatology Clinic has been exceptional from start to finish. From consultation, through surgery to aftercare, everything was clearly explained with no hidden costs. Every person I met, from the reception staff and the plastic surgeons, to Marta who removed my stitches were kind, welcoming and professional. Most importantly, everything is healing really well just 2 weeks after the procedure. I won't hesitate to use their services again. Thanks to you all.

We found the London Dermatology Clinic through a Google search and contacted them to inquire about vascular vein treatment. The consultation, scan, and treatment all went smoothly, with Dr. Sharma providing a detailed explanation of every step. We’re extremely pleased with the excellent service from the entire team—they’ve been fantastic!

Very professional, very pleased. Highly recommended.

Dr Sharma treated my one varicose Vien I’ve had after being stood on my feet in retail for years. I was so self conscious of it on holiday and wearing dresses . It’s completely gone, the treatment was so quick and I feel this was the best decision I’ve made .i actually had it years !!! The lovely receptionist and nurse Michelle were so nice and held my hand ! I dealt with Michael on the phone he really put me at ease . The team here are lovely and I’m so pleased with the result x

I just wanted to thank you so much for the support I’ve had from the clinic. All the staff I have met have been wonderfully professional, knowledgable and reassuring - second to none. I’m so glad that I found and selected LDC to address my mole issues!

Michael has been incredible dealing with my initial enquiry and has taken the time to answer all my questions! Have really enjoyed talking with him and am confident I have chosen the right clinic for treatment :)

Fantastic service.

Very professional and friendly staff, with little wait time. I would highly recommend!

The appointment was at 10:15. I arrived at 10:15 and waited until 10:40 (that's 25 mins wasted) and still didn't get to see the doctor. For the previous two appointments, I also had to wait for 10 mins or 20 mins. If the advantage of your clinic is supposed to be "same day" appointment, you should really value the clients' time.

I had my hair consultation and the doctor has took care of this and gave me good advice and gave all medicines to follow up. Im lucky to have to been to this dermatologist been superb experience.

Kind and understanding doctors and staff, rapid responses to medical needs - worth the consultation fees

I recently visited London Dermatology Clinic for a consultation regarding a persistent skin condition, and I am more than happy with the care I have received. The dermatologist that I had my appointment with really took the time to listen to my concerns and conducted a thorough examination. They explained the diagnosis clearly and provided a comprehensive treatment plan tailored to my needs. I appreciated their attention to detail and the way they addressed my concerns. The dermatologist also advised me about their new LED treatment that can help with my eczema and the clinic kindly offered a complimentary session which I really appreciated. The treatment itself was painless and relaxing; and soon after I’ve noticed a significant improvement in the way my skin felt. I will definitely be coming back for more sessions. I recommend this clinic to anyone in need of dermatological care. Their professionalism, skill and compassion are truly outstanding.

I had a skin issue that was resolved and the whole team at the London Clinic were amazing. I had confidence in the Dermatologist I saw and Angel the manager was really friendly. I’d highly recommend this clinic.

Terrible place! Do not book! My mum has a serious skin issue which required expert help and they’ve charged £195 for a 5 min chat providing zero guidance or advice. Daylight robbery.

Worst service ever experienced in a private practice. Consultant Alexandra Chambers spoke to me for less than five minutes and was unable to help with my skin condition. She shamelessly charged me £175.

Had EVLA treatment on both varicose veins, the procedure went well and I'm going back for Sclerotherapy in 6 weeks and 7 weeks time on each leg individually. The procedure was complex however I can say the Dr and nurses who performed the operation were fantastic and help reassure my throughout my procedure. The hygiene prep pre and post was excellent leaving me no doubt with regards to infection etc. The price was competitive in a market were some charge at least a third more. More than happy with the service and highly recommend.

Considerably more affordable than many other places. I had a cyst removed from my eye and they were very efficient. They did a great job

EDIT to respond to LDC's reply: They note that "he carried out his consultation by providing his medical opinion before moving on to answer any questions that remained" but the issue is that he didn't actually even hear me out at the beginning and he actually barely talked about my case - he just immediately jumped straight into treatment. There was barely any 'consultation'. And he continually interrupted me throughout. I mention that the prescription is essentially incorrect because two pharmacies couldn't interpret it. What does that tell you? Clearly there is an issue with how it was provided. Some patients might not check in detail what gets dispensed, so it is lucky that I did. LDC mentions that the same item was represcribed - it was for the remaining amount that I didn't get dispensed (they couldn't represcribe the same amount) and they did indeed get this amount wrong and I had to call back to get it corrected. This whole debacle took probably 5-10 calls and was a total waste of my time. Finally, LDC notes that my phone was off when they tried to call which is absolute rubbish. Who's phone is ever off on a Monday. And if this was the case then why not leave a voice message or email me? LDC is lying. ORIGINAL POST: Avoid! Terrible experience. I visited the London Dermatology Clinic in April 2024 for severe eczema and saw Dr. Dimitrious Sboukis. Throughout the consultation, I didn’t feel heard. He kept interrupting me, minimised my experience (saying things like “I’ve seen 4 patients like you already today”), and jumped straight into treatment explanations which he rushed without adequately discussing side effects or the course of treatment. Though he did answer my questions at the end, he seemed annoyed by them. The answers also felt like important information which should have been provided upfront. I complained to the clinic manager, who made excuses for the dermatologist, attributing his behaviour to cultural differences. Despite repeatedly promising to follow up and even pleading with me to answer the phone when she did, she never even called. This is appalling and insincere. Additionally, the prescription provided was confusing and essentially incorrect. The pharmacist initially struggled to interpret it, and we had to figure it out using notes I had made during my consultation. I ended up needing to use another pharmacy anyway who then dispensed this incorrect amount, so this indicates again that it was written in a confusing way. It took multiple calls to the clinic to get them to provide a new prescription for the missing amount of medication and get a refund for this prescription too, and they made a second error with the prescription in this process too. This is dangerous and unacceptable. Overall, the experience was terrible and a waste of £195. I felt condescended, unheard, and the prescription errors were concerning. Save your money and go elsewhere with kinder and more professional staff.