Locke & Ladder Reviews

Brock Longerbone 2026.03.02

     

We're very happy with all of the work that was performed by Locke & Ladder. We had a roof replacement, as well as gutters and soffits. Johnathan was very knowledgeable,personable and professional, he was also very effective with communication with the insurance company regarding the claim. We're impressed with the quality of the installation and quality of the material supplied for a beautiful makeover. I won't hesitate to hire this company in the future.

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Reply from Locke & Ladder

Thanks Brock for the great Five Star Review. Jonathan is such a huge asset to Locke & Ladder team. His Insurance knowledge is second to none. The Roof, Gutters and Soffit on your home in Indianapolis all look beautiful. Thanks again for the business and the review.

Cristina Loria 2026.02.25

     

We are thrilled with how the windows came out. Love the wrap on the windows- looks great with our trim! Jay was very helpful and answered all our questions. The crew was professional and courteous. I highly recommend Locke & Ladder!

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Reply from Locke & Ladder

Christina, Thanks for the great 5 Star review. We are so happy you love the way your windows turned out on your beautiful Carmel home. We are thrilled Jay and the crew knocked it out of the park.

thomas leipzig 2026.02.23

     

Very good experience with the team and crew.

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Lindsey Dunn 2026.02.19

     

We received new gutters with gutter guards. The project was completed on time.

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Reply from Locke & Ladder

Thanks Lindsey for your Five Star Review. We are glad you are Happy with your new gutters and gutter guards in Lafayette.

Katy Kriebel 2026.02.18

     

Caleb was knowledgeable and great at communicating. Project was done well. Would highly recommend and plan to use them in the future!

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Reply from Locke & Ladder

Katy, Thanks so much for the 5 star review. We love having Caleb on the team! Thanks for entrusting Locke & Ladder for your Indianapolis home.

Wesley Denham 2026.01.15

     

Finally a business in this modern world that has old fashioned values. They did a superb job installing gutters on my house, garage and new shed. Caleb was awesome to work with and their employees was very pleasant. After they finished the job we couldn't even tell that they were there, well, besides our new gutters. Thanks for a great job!

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Reply from Locke & Ladder 2026.01.15

Thats how we like to do it! Thank you for the review, Wesley. We agree, Caleb is awesome!

Jill Sylvester 2026.01.01

     

Thanks to Charles, Joe and the rest of Locke & Ladder team. Within two days, the team replaced nearly every window in our home. Quality of the product and professional installation made a difference within minutes. .

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Reply from Locke & Ladder

Thanks Jill for the Five Star Review. The Windows look great!! We know how much of a difference High Performance Triple Pane windows make in a home Instantly.

Gary Old Guy 2025.12.15

     

The materials and design of the new ventilation system, as well as the extensive hands on inspection and prepared documentation provided were impressive. The work done was efficient, although a correction of the mistaken removal of a small ridge vent required an unexpected requirement. The contractor handled everything with an appreciated sense of personal responsibility.

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Reply from Locke & Ladder

Thanks Gary for the 5 star review. We love the last part of your review. Construction is hard and imperfect sometimes, but you summed up good contractors from other's. A sense of personal responsibility. Thanks Again for your business and review.

Emily B 2025.12.06

     

We had a great experience for the installation of our roof with Locke & Ladder. They were responsive, communicative, and professional throughout the whole process. Caleb was great and the crew was super friendly. They shared a lot of information through each step and did a thorough job with clean up. I’d highly recommend!

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Reply from Locke & Ladder

Thanks, for the great 5 star review!! Communication is key for a great install experience, thanks for the acknowledgment.

David Miller 2025.12.01

     

We had to replace a slate roof severely damaged by hail, as well as the adjacent kitchen, family room and garage roof. Additionally, we had to replace the barn roof. L & L worked with us and our insurance to provide a project that we are very happy with. They also provided work we needed done outside the insurance claim.

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Reply from Locke & Ladder

Thanks David for the great 5 star review! Happy we could help you through the complicated insurance process. Thanks for entrusting Locke & Ladder!

Kent Messersmith 2025.11.21

     

Price was not the lowest but the work and support were excellent. Caleb went above and beyond our expectations by getting HOA approval and insurance discount.

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Reply from Locke & Ladder

Thanks Kent for the 5 Star review. We are very rarely the lowest price but we are excited that you saw the value of Locke & Ladder for your home in Noblesville.

Morbin T. 2025.11.14

     

Verified

Owner is extremely rude and impolite. If he can't be respectful, it's highly unlikely that he'll treat your business with respect as well. Given how many positive alternatives are in the area, you should avoid this company at all costs.

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Angela Sellers 2025.11.07

     

Locke & Ladder replaced our windows and did a fantastic job! Great customer service during the entire process. Super professional and our windows look great!

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Reply from Locke & Ladder

Angela thanks for the great 5 star review. We are so happy the Windows look great!! Thanks again for entrusting Locke & Ladder with your window project.

Roger Kauffman 2025.11.05

     

A company with attention to detail from the inspection, quote and install. Just a few minor follow ups to address finish needs. I would definitely recommend Locke and Ladder for a high quality roof install.

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Reply from Locke & Ladder

Roger thanks for the 5 star review and entrusting Locke & Ladder for your home in Zionsville.

Soccer Girls 2025.11.04

     

They did a great job. They cleaned up after they were done.

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Robin Pemberton 2025.10.30

     

Their crews were top notch. They were professional and neat. The entire experience was as great as a full roof project can be. Caleb was our lead person and he did not disappoint in any way. All in all we give this group our highest recommendation.

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Brittany Haney 2025.10.22

     

I’ve had the pleasure of working with Locke & Ladder Roofing as a trusted vendor partner, and I can confidently say they are top-notch in every way. Their team is professional, reliable, and truly committed to delivering quality workmanship on every project. Communication is seamless, and they always treat their clients with honesty and respect. If you’re looking for a roofing company that consistently goes above and beyond, Locke & Ladder Roofing is the one to call!

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Gilda Hickman 2025.10.20

     

Locke and Ladder went above and beyond from start to finish! On their very first visit, they not only walked the roof but also inspected our attic to make sure nothing was overlooked. Their detailed presentation and clear explanation of the entire project gave us complete confidence from the beginning. We went with Brava synthetic shake shingles and they are certified and experienced in installing this specialty shingle. They started exactly when promised and completed the entire job in just six days. Caleb was on-site every day making sure everything ran smoothly, and Jon checked in regularly to ensure we were happy with the progress. An added bonus—Locke and Ladder helped us secure thousands of dollars in insurance funds that we never would have pursued on our own. Their professionalism, attention to detail, and genuine care for their customers truly set them apart. This company is top shelf, and I highly recommend Locke and Ladder to anyone in need of roofing work!

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Gilda H. 2025.10.06

     

Locke and Ladder went above and beyond from start to finish! On their very first visit, they not only walked the roof but also inspected our attic to make sure nothing was overlooked. Their detailed presentation and clear explanation of the entire project gave us complete confidence from the beginning. We went with Brava synthetic shake shingles and they had the expertise and experience to install these specialized shingles. They started exactly when promised and completed the entire job in just six days. Caleb was on-site every day making sure everything ran smoothly, and Jon checked in regularly to ensure we were happy with the progress. An added bonus—Locke and Ladder helped us secure thousands of dollars in insurance funds that we never would have pursued on our own. Their professionalism, attention to detail, and genuine care for their customers truly set them apart. This company is top shelf, and I highly recommend Locke and Ladder to anyone who needs roofing!

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Julie Redar 2025.09.27

     

Reliable company. Lots of communication about our repairs. Would highly recommend.

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Reply from Locke & Ladder 2025.09.30

Thanks Julie for the great review!! And Thanks for choosing Locke and Ladder for your repair.