Verizon Authorized Retailer - TCC Reviews

Victor Schingle 2026.05.30

     

Excellent customer service. Thank you Tanner!

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Reply from Verizon Authorized Retailer - TCC 2026.06.01

Hi Victor, providing excellent customer service is a priority for us. It's awesome to hear that you had a great experience with our team! Thanks for the feedback! Come back again if you need anything else.

Debra Watson 2026.05.28

     

Excellent customer service. Very helpful with my father’s phone after his death. You are lucky to have him!

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Reply from Verizon Authorized Retailer - TCC 2026.05.29

We take pride in our customer service and are so glad that you received that during your last visit, Debra. Let us know if there is anything else we can do to help you out!

Kim Isham Farinella 2026.05.24

     

I worked with Tanner at the Market District location in Carmel. Tanner was kind, professional, and thorough. A visit to a Verizon store is never too on my list of things I want to do, most times I leave the store frustrated and disappointed… today was different and the only reason is Tanner. He is the best part of Verizon!!!

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Reply from Verizon Authorized Retailer - TCC 2026.05.25

So glad to hear such great things about our employee Tanner at our Carmel location. We truly appreciate awesome customers like you leaving these reviews, Kim!

tony bryant 2026.05.20

     

Victor was awesome today and a great help!

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Reply from Verizon Authorized Retailer - TCC 2026.05.21

This is great to hear! Thanks for sharing your experience with us, Tony! Hope to see you back again in the future. We appreciate your support!

Roxanne Rau 2026.05.08

     

Fabulous support

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Reply from Verizon Authorized Retailer - TCC 2026.05.09

We're so glad you had a great experience at our Carmel store, Roxanne! Thanks for leaving this review!

Cierra Stephanoff 2026.05.08

     

Chase was sooooo amazing and helpful!!! He patiently helped my mom, sisters, and me get brand new iPhones!! Thanks Chase!!!!!!

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Reply from Verizon Authorized Retailer - TCC 2026.05.09

It is always great to hear about our customers having such great experiences with our employees and getting their problems resolved. We want to thank you for leaving a review, Cierra! Let us know if there is anything else we can do to help.

Mary Ann Browning 2026.05.07

     

Tanner is awesome. He is patient and friendly and have had a nice tutorial 5 star

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Reply from Verizon Authorized Retailer - TCC 2026.05.08

We want all of our customers to feel this way about their interactions with our employees. Thank you for leaving this positive review, Mary! As always, we appreciate your support!

Erika Richardson 2026.04.30

     

Tanner was a great advocate for my phone, upgrading, and new purchase! Tanner was phenomenal with communicating my order status, when my phone arrived, and ensured that I understood every step of the process. Tanner is a great addition to this location.

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Reply from Verizon Authorized Retailer - TCC 2026.05.01

Hello Erika, we are so glad to hear that you had a successful trip to our store. We love to hear when our employees are doing a great job!

Bonnie Worosz 2026.04.26

     

Tanner was super accommodating in setting our appointment and had great suggestions for plans and devices to best suit all family members.

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Reply from Verizon Authorized Retailer - TCC 2026.04.27

Hi Bonnie, thanks for sharing your great experience with Tanner! We love to hear that our employees are making sure our wonderful customers are taken care of. Hope to see you back again in the future!

Natalie Worosz 2026.04.26

     

Tanner was very helpful, he explain things thoroughly and made sure everything was right. He went above and beyond with everything. Highly recommend Tanner and this location!

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Liz F 2026.04.20

     

Tanner solved a gizmo watch problem in 10 minutes at the store that 5+ hours of Verizon customer service phone calls could not. We are so relieved and grateful for such a competent and friendly employee! Thanks so much; we will definitely be back for his help if we need anything else!

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Reply from Verizon Authorized Retailer - TCC 2026.04.21

Liz, we love to hear that our employees are being so amazing! Thanks for shouting out Tanner! We look forward to your next visit.

Shawn Kemp (The Midwest Mutt) 2026.04.06

     

Great staff, and super helpful

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Reply from Verizon Authorized Retailer - TCC 2026.04.07

Hi Shawn, We take pride in our customer service and it is great to hear that it is no exception at this location. Thanks for your review!

Jill Fitzpatrick 2026.04.06

     

Chase was very helpful with service and patient with my lack of understanding my device.

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Reply from Verizon Authorized Retailer - TCC 2026.04.07

Thanks for the review, Jill! We are so glad that you had a great experience at this location with our employee, Chase. We look forward to helping you with any of your future wireless needs.

Amber Kelly 2026.03.28

     

This was my first time at this location and I received great customer service. I will definitely be back.

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Reply from Verizon Authorized Retailer - TCC 2026.03.29

Hi Amber, We take pride in our customer service and it is great to hear that it is no exception at this location. Thanks for your review!

Mary McCallister 2026.03.26

     

Great experience

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Reply from Verizon Authorized Retailer - TCC 2026.03.26

Hi Mary, we're so glad you had a great experience with us! Thanks for leaving this review!

Judy Everything 2026.03.12

     

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Ken Haddle 2026.03.01

     

Victor Richardson did a great job for us establishing 5G Internet and two lines from Visible. Keep this guy happy -- he's an asset to your company.

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Reply from Verizon Authorized Retailer - TCC 2026.03.01

This is amazing for us to hear and we are so glad that you had a great experience at this location with our employee, Victor! We look forward to helping you with any of your future wireless needs. Thanks, Ken!

susan Shackelford 2026.02.25

     

Rachel was very kind and helpful in lowering my husbands bill

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Reply from Verizon Authorized Retailer - TCC 2025.12.02

Thanks for the review, Susan! We're glad to hear our team was able to help you out. We hope you check us out again soon!

Steven Hernandez 2026.02.24

     

Vic and Rachel delivered next-level service, setting us up with an excellent family plan while cutting our bill in half. They worked seamlessly together to clearly explain every step of the process and the deals involved.

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Reply from Verizon Authorized Retailer - TCC 2026.02.24

This is great to hear! Thanks for sharing your experience with us, Steven! Hope to see you back again in the future. We appreciate your support!

Gina Williams 2026.02.20

     

Awesome and knowledgeable! Recommend!’

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Reply from Verizon Authorized Retailer - TCC 2026.02.21

We want all of our customers to feel this way about their interactions with our employees. Thank you for leaving this positive review, Gina! As always, we appreciate your support!