Verified Company
I brought my daughter in for an eye exam and glasses yesterday. Tori greeted us with kindness and made us feel at home. Dr Ewers gave a very thorough eye exam, and Tabitha helped my daughter pick out the cutest frames. Thank you to the Greenwood MyEyeDr team!
Reply from MyEyeDr.
2026.06.05
Hey Stacey! Thank you for the wonderful review! We’re so glad to hear you and your daughter had such a positive experience with our Greenwood team. It’s great to know Tori made you feel welcome, Dr. Ewers provided a thorough exam, and Tabitha helped your daughter find the perfect frames.
We truly appreciate your kind words and look forward to seeing you both again!
We truly appreciate your kind words and look forward to seeing you both again!
Don’t waste your time
The place just has an unorganized feel. You can tell as soon as you walk in the door. Don’t make the same mistake that I did which was going there in the first place. I ended up returning my glasses as they were waaaay wrong. Ridiculous biz.
Date of experience: 05 March, 2026
Date of experience: 05 March, 2026
(they fixed the problem and gave a refund; changed to 3 stars)
I've been coming here for years, but the last 2 years have been worse. They are nice, and seem clinically knowledgeable, but this is the second time that there is an issue with transparency in regards to the pricing.
I was told today my total would be $39 for the retinal scanning and up to $155 for contact lenses. When I went to pay, the total was $548.. That's for one exam and only 6 months of lenses. That's a big discrepancy from what I was told while checking in.
This is probably my last time scheduling with them.
(Update: they fixed the problem and gave a refund..changed to 3 stars)
Reply from MyEyeDr.
2026.03.05
Hi, Damon! Thank you for taking the time to update your review. We’re pleased we were able to address your concerns and reach a resolution. Feedback like yours is valuable and helps us continue improving the experience we provide to our patients. Your time and feedback are appreciated. Kind regards, Patient Relations
Came in to get my eyes checked and everybody was super nice and made jokes. Made the place seem very welcoming. Did end up leaving and came back to come get my glasses today and were super helpful on fitting my glasses. The people working at the location I went deserve the best for them.
I have not been able to get my glasses for 4 weeks since my insurance has been renewed they say my insurance has not been in their system but was active for days before I came to them to get a new pair of glasses its been over a year since I've gotten new glasses and they are broken so are my old ones I have nothing I can't pay for new glasses and my insurance is the only way I can get new glasses its hard for me to see and they have not aided in helping me I am 20 yrs old and need them all the time but they don't care at all to help this problem.
Reply from MyEyeDr.
2026.02.10
We are disappointed to hear of the issues you are experiencing. Your experience doesn’t match the level of service and care we strive to provide to our patients. Please contact us at myeyedr.com/patientrelations so we may have your contact information and reach out to you. We hope to hear from you soon. Kind regards. -Patient Relations