Verified Company
Employee was on her phone while taking my order, which then caused her to mis-hear my order and enter it wrong. She was clearly not paying attention.
Reply from Jimmy Johns
2025.11.25
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
Went here for lunch yesterday. One of the best sandwiches I have had. Everything was put together nicely and tasted very fresh.
Parking can be a challenge, just be mindful of the unique entry and exit. It's a one way parking lot.
Staff was quick, helpful, and polite.
Reply from Jimmy Johns
2025.09.29
Thanks for the love! We’d love to pass on the positive words to the franchise owner. Please share your experience with our team here: http://bit.ly/JJsFeedback
Never got my refund for an order I never got when I ordered on the app. I can still track the order.
Reply from Jimmy Johns
2025.08.22
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Honestly, I don't think I've ever been inside of Jimmy John's. I always go through the drive-thru. Never had a problem at other places. Unfortunately. Your tall thin guy with a mustache obviously does not like what he does or he doesn't care about the customers. He was very rude. Had an attitude with me because I don't speak loudly. I asked for extra avocado because I didn't get tomatoes or onions on my veggie. Definitely not extra. Barely the normal amount. At least now I know I don't need to visit yours again. First time and last time
Reply from Jimmy Johns
2025.05.29
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Took over 1hour to deliver my order and I’m less than 2 miles away. When I called the store, lady claimed they only have 1 diver 🙄 well hire more.
Definitely not going back.
Reply from Jimmy Johns
2025.04.14
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
The food is usually wrong but this is the slowest JJ I’ve ever whitenessed in my life. My food will be out for delivery for legit 40 minutes and I live not even 4 min away. They are never fast.
Reply from Jimmy Johns
2025.02.17
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Not freaky fast and not freaking right...
Order was delivered 1 hour and 10min from the time the order was placed for a 5 minute drive from restaurant to destination. Order arrived mostly correct but instead of a regular coke a diet coke was delivered. I highly recommend keeping the order placed to delivery time to less than 45 minutes or this restaurant will be excluded as a lunch option for me, my co-workers and many others who probably share the same sentiment.
Reply from Jimmy Johns
2024.08.21
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback
Use the app to order 8 of the smaller Jimmy John's, paid, drive over there to find out they don't even have the bread for it. How is a sub shop who makes their own bread out of bread?
Reply from Jimmy Johns
2024.06.25
We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback
I went in for a carry out order and the 3 employees working diligently ignored my presence for over 5 minutes until I finally had to say, “What do I need to do to pick up ma an order?” One employee finally acknowledged me , but was pretty annoyed to have to actually talk to me. This is the second time this has happened to me at this location. There WILL NOT be a third. I would rate service a 0 if I could.
Reply from Jimmy Johns
2024.05.20
We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback