Arbys Reviews

Carol Belden 2025.12.16

     

I stopped at this Arby’s tonight on the way home because I was hungry. I stopped at 9:55 when I got to the drive-through the person was fairly nice except for you want to let me know they hadn’t been very busy and she’s been closing and she had no roast beef. I feel like that is a waste of your life. If you don’t have any roast beef that is your main food and I don’t feel like you were out of it I feel like you’re ready to go home. I get it. That’s not very good Customer Service.

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Reply from Arbys 2025.12.16

We're sorry to hear this. Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team. We greatly appreciate all of your feedback.

Shawn Norman 2025.12.08

     

Food was fresh

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Reply from Arbys 2025.12.09

We're happy to hear that you enjoyed your meal and had a great experience at Arby's! We look forward to welcoming you on your next visit soon.

Donald Bruce 2025.11.23

     

All you needed was sweet potatoes and pumpkin pie to make a Thanksgiving. Meal out of the deep fried Turkey gobbler.

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Reply from Arbys 2025.11.24

Thank you for your feedback. Glad you liked it!

Roberta Medley 2025.11.07

     

The food was cold

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Reply from Arbys 2025.11.07

Thank you for bringing this to our attention. Please share additional details with us at the link below. A member of our Guest Support Team will be in touch. https://commentform.marketforce.com/commentform/Arbys.aspx

Erin Mitchell 2025.10.15

     

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Reply from Arbys 2025.10.15

We appreciate your feedback. Please share more information at the link below. Our Guest Support Team will be sure to address & make this right. https://commentform.marketforce.com/commentform/Arbys.aspx

Ethan Jordan 2025.09.21

     

how do they stay in business? none of their lights are on EVER, they have shitty service, rude workers, just all around horrible environment

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Reply from Arbys 2025.09.22

We apologize for your experience. Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/Arbys.aspx

Bill Harrison 2025.09.19

     

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Reply from Arbys 2025.09.19

Thank you for your feedback. We look forward to serving you again soon.

April Hughes 2025.08.26

     

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Reply from Arbys 2025.08.28

Thank you for your feedback. We look forward to serving you again soon.

RUBY Houpt Hartwell 2025.07.29

     

Drive thru Hot food and done right

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Reply from Arbys 2025.07.29

We appreciate your feedback & look forward to serving you again soon.

Brianne Vaught 2025.07.28

     

Great service, friendly and helpful staff. if you like Arby's, stop.

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Reply from Arbys 2025.07.29

Thank you for the positive feedback! We look forward to serving you again soon.

GAIL HOUSER 2025.07.28

     

Ordered diet coke, got coke. Waited in drive through so everyone could admire coworkers baby. Food was good when we got home

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Reply from Arbys 2025.07.28

Thank you for your feedback. Glad you liked it!

Bryan Milburn 2025.07.23

     

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Reply from Arbys 2025.07.23

Thank you for your feedback. We look forward to serving you again soon.

Steve Heady 2025.07.21

     

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Reply from Arbys 2025.07.22

Thank you. Our team looks forward to serving you again soon.

April Frederick 2025.07.09

     

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Reply from Arbys 2025.07.10

Thank you for your feedback. We look forward to serving you again soon.

Terry Goodman 2025.07.05

     

Came in today my food was hot and even though there was only two people working my food was done In a reasonable time

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Reply from Arbys 2025.07.07

Thank you for the feedback. We look forward to serving you again soon.

Dane Laster 2025.06.28

     

Love their new cheesesteak sandwich.

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Reply from Arbys 2025.06.30

We're happy to hear that you enjoyed your meal and had a great experience at Arby's! We look forward to welcoming you on your next visit soon.

Dylan Wedge 2025.06.09

     

Employees are always too lazy to open the dining room, and it takes them half an hour to serve two cars. Ridiculous.

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Reply from Arbys 2025.06.09

We sincerely apologize. Please share additional details with us at the link below. A member of our Guest Support Team will reach out to you to make this right. https://commentform.marketforce.com/commentform/Arbys.aspx

Adrianne Hampton 2025.05.10

     

The fries were cold and leathery. Cookie was good. Sandwich was adequate. Customer service outstanding!

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Reply from Arbys 2025.05.12

Hi Adrianne. Thanks for letting us know. Feel free to leave us more feedback at https://commentform.marketforce.com/commentform/Arbys.aspx.

Billy George 2025.05.02

     

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Reply from Arbys 2025.05.02

Thank you for your feedback. We look forward to serving you again soon.

KAREN STIERWALT 2025.04.17

     

Lots of items to choose from for main course and sides.

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Reply from Arbys 2025.04.17

We appreciate your feedback & look forward to serving you again soon.