Royal Moving and Storage Reviews

Royal Moving and Storage Reviews

4.8

Excellent - based on 953 reviews

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Reviews (953)
Jeremiah Phillips
Jeremiah Phillips
2024-02-29
Movers were awesome! Very nice and hard working. Just be wary of the company that will still charge for the full hour for going 1 minute over the hour mark of work. We were told not to worry about the 1 minute during initial signing. After some time we got a call back about the calculations, the company wanted that payment for the next hour for that 1 minute.
Mdm. Du Maison β€œLa Grande Dame” Des Femmes Rebelles
Mdm. Du Maison β€œLa Grande Dame” Des Femmes Rebelles
2024-02-15
Not only were Cortez and Angel amazingly kind and thoughtful with my things, they work so quickly I was able to go home and get more things packed. I am so grateful for their time and assistance I will use them again FOR SURE!
Reply from Royal Moving and Storage 2024-02-15
Thank you so much for taking the time to share your positive experience with Royal Moving and Storage! We are thrilled to hear that Cortez and Angel provided you with excellent service during your move. We truly appreciate your kind words and your trust in us. It means the world to our team to know that we were able to make your moving experience a positive one. We look forward to the opportunity to assist you again in the future, should you need our services.
Dylan Hinton
Dylan Hinton
2023-11-01
Reply from Royal Moving and Storage 2023-11-09
Thank you for taking the time to leave us a 5-star rating, Dylan! We truly appreciate your support and hope that your experience with us was exceptional. If you ever have any feedback or specific comments you'd like to share, please don't hesitate to reach out. Your input helps us continue to improve our services. Thanks again for choosing Royal Moving!
Taylor
Taylor
2023-10-31
Positive
Professionalism
Quality
Responsiveness
Value
Had a really good experience, moved us from Jax 4 hours down to SWFL! Super quick and helpful!
Reply from Royal Moving and Storage 2023-11-01
Thank you for the positive review, Taylor! Moving from Jacksonville to Southwest Florida is quite a journey, and we're thrilled to hear that you had a really good experience with us during this long-distance move. Our team aims for efficiency and helpfulness, and we're glad we could meet your expectations. If you ever need assistance with another move, whether near or far, please keep us in mind. Thank you for choosing Royal Moving!
Rosemarie Lopez
Rosemarie Lopez
2023-10-30
They were wonderful. No playing around straight business. Got the job done quick. I'll recommen them to anyone who ask
Reply from Royal Moving and Storage 2023-10-31
Thank you so much for your recommendation, Rosemarie! 😊 We're all about efficiency and professionalism, and we're glad to hear that your experience with us was quick and business-oriented. If anyone you know needs moving assistance in the future, please don't hesitate to refer them to us. We're here to help, and we appreciate your support!
Jamal Pettus
Jamal Pettus
2023-10-20
Come and give the guys a chance. They are affordable and friendly. They care about the quality of their work and are happy with the job they do. Most importantly they don't rush and take their time. And make the process fast and friendly
Reply from Royal Moving and Storage 2023-10-21
Thank you so much for your kind words and your recommendation, Jamal! 🌟 We truly appreciate your trust in our team and our commitment to quality service. Our goal is to make your move as smooth and stress-free as possible, and it's wonderful to hear that our efforts are reflected in your experience. If you ever need our assistance again, please don't hesitate to reach out. Wishing you all the best in your new space! 🚚🏠😊
Keathly Greenaway
Keathly Greenaway
2023-10-17
Reply from Royal Moving and Storage 2023-10-18
Thank you so much for taking the time to leave us a 5-star rating, Keathly! 🌟 We greatly appreciate your support and trust in our services. If you ever have any feedback or suggestions you'd like to share in the future, please feel free to reach out. We're here to ensure your moving experiences continue to be excellent. 🚚🏠😊
Sachelle Cuffy
Sachelle Cuffy
2023-10-15
Positive
Professionalism
Quality
Responsiveness
Value
Angile and Nori was absolutely efficient, professional and amazing . They got the job done in three hours! Both men were incredibly kind to me and my babygirl. Even after there was a misunderstanding after the move Angile remained professional and assured me everything was going to get resolved and it did! I would absolutely recommend this business and both men! They do provide Royal treatment indeed! Thank you both again!
Reply from Royal Moving and Storage 2023-10-16
Thank you so much for your kind words, Sachelle! 😊 We're delighted to hear that Angel and Nuri provided you with efficient, professional, and amazing service during your move. Our team takes great pride in ensuring our customers have a smooth and stress-free moving experience, and it's wonderful to know that they left such a positive impression. Customer satisfaction is our top priority, and we're glad to hear that any misunderstandings were resolved promptly and professionally. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever require assistance in the future, please don't hesitate to reach out. Wishing you all the best in your new home! 🚚🏠
tim bearden
tim bearden
2023-10-09
Positive
Professionalism
Quality
Responsiveness
Value
Very professional wrapped blankets shrink wrap on furniture nice easy to deal with people
Reply from Royal Moving and Storage 2023-10-10
Thank you for sharing your experience with us, Tim! We're thrilled to hear that our team's professionalism and attention to detail in protecting your furniture left a lasting impression. Your satisfaction is our top priority, and we're here whenever you need our assistance in the future. Enjoy your new space!
Christina Eckert
Christina Eckert
2023-10-09
Positive
Professionalism
Quality
Responsiveness
Value
We had a fantastic crew. They were friendly and efficient. We didn’t end up with one broken/scratched item, which I thought was inevitable when moving a large house.
Reply from Royal Moving and Storage 2023-10-09
We're thrilled to hear you had a fantastic experience with our crew during your recent move, Christina! Your kind words about their efficiency and the lack of any damages mean a lot to us. At Royal Moving and Storage, we take pride in making moves as smooth and stress-free as possible. Your feedback reaffirms that we're on the right track. Should you need our services again or know someone who does, please don't hesitate to get in touch or recommend us. We're here to make future moves just as seamless.
Russell Turner
Russell Turner
2023-10-06
Prompt, courteous, helpful, and careful. They also made it across town in a prompt manner, offloaded the piano and were finished.
Reply from Royal Moving and Storage 2023-10-07
Thank you so much for taking the time to share your experience with us, Russell! We're thrilled to hear that our team provided prompt, courteous, and careful service while efficiently moving your piano across town. If you ever need our assistance again in the future, please don't hesitate to reach out.
Bvf Vv
Bvf Vv
2023-10-05
Positive
Professionalism
Quality
Responsiveness
Value
Reply from Royal Moving and Storage 2023-10-06
Thank you for your 5-star rating! We're delighted to hear that you had a positive experience with our services. If you ever have any feedback or suggestions you'd like to share, please don't hesitate to reach out. Your input helps us continue to improve and provide the best service possible. We appreciate your support!
Ron Goben
Ron Goben
2023-10-04
Positive
Professionalism
Adam and his crew were great. They showed up early, worked fast, and were respectful! We highly recommend using Royal Moving!
Reply from Royal Moving and Storage 2023-10-04
Thank you so much for your kind words, Ron! We're delighted to hear that Adam and our crew provided you with a positive moving experience. Your recommendation means a lot to us. If you ever need our services again or have friends and family in need of movers, please don't hesitate to reach out. Wishing you all the best in your new space!
Michelle Dabney
Michelle Dabney
2023-09-29
Positive
Professionalism
Responsiveness
We needed some furniture moved from one office to another and they did a great job! Very friendly movers that were able to help on short notice!
Reply from Royal Moving and Storage 2023-10-01
Thank you for choosing Royal Moving for your office furniture relocation, Michelle! We're delighted to hear that our team could assist you promptly and efficiently. If you ever require our services again, whether it's a small or large task, please don't hesitate to reach out. Your satisfaction is our priority! πŸššπŸ’πŸ‘
Cam Melendez
Cam Melendez
2023-09-28
Positive
Professionalism
Quality
Responsiveness
Value
Reply from Royal Moving and Storage 2023-09-28
Thank you for taking the time to leave us a 5-star rating, Cam! We greatly appreciate your support and trust in our services. If you ever have any feedback or specific comments you'd like to share, please feel free to reach out. We're here to assist with any future moving needs you may have.
Audrey Sollin
Audrey Sollin
2023-09-26
Positive
Professionalism
Responsiveness
Prompt and efficient!
Reply from Royal Moving and Storage 2023-09-27
Thank you for your kind words, Audrey! We're delighted to hear that our services were prompt and efficient for you. If you ever need assistance with another move in the future, don't hesitate to reach out. Wishing you all the best!
Karseim Hanshaw
Karseim Hanshaw
2023-09-23
Great customer service
Reply from Royal Moving and Storage 2023-09-25
Thank you for your kind words, Karseim! Providing excellent customer service is at the heart of what we do. If you ever need our assistance in the future, don't hesitate to reach out. Wishing you all the best in your new space!
Tyler
Tyler
2023-09-20
Positive
Professionalism
As someone needing help with my parent moving journey and also being in college this was a life saver. They offer amazing service and quality work.
Reply from Royal Moving and Storage 2023-09-20
We're delighted to have been able to assist you, Tyler! At Royal Moving and Storage, we strive to provide top-notch service and quality work to all our customers, regardless of their unique circumstances. If you ever require our assistance again in the future, please don't hesitate to reach out. Best wishes in your new space and your college journey!
Vanessa Pintor
Vanessa Pintor
2023-09-19
Positive
Professionalism
Very professional ,efficient and exceeded my expectations I highly recommend them! I would definitely be a loyal customer
Reply from Royal Moving and Storage 2023-09-19
Thank you so much for taking the time to leave us this fantastic review, Vanessa! We're thrilled to hear that our team provided you with professional and efficient service that exceeded your expectations. Your recommendation means the world to us, and we greatly appreciate your trust in our services. At Royal Moving, we take great pride in delivering top-notch moving experiences, and we're delighted that you found our service to be of such high quality. We look forward to the opportunity of serving you again in the future. Our team is dedicated to maintaining this level of excellence with each and every move we handle. If you have any further moving needs or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to make your moves as smooth and stress-free as possible. Thank you once again for choosing Royal Moving, and we sincerely appreciate your loyalty. We can't wait to work with you again!
Zenobia Yarney
Zenobia Yarney
2023-09-18
Positive
Professionalism
Quality
Responsiveness
The 2 gentleman that came to do the packing were very professional. They were also courteous and made loading the truck seem effortless. I truly appreciated the workmen but I don't think I would use them again not because of the service but unexpected additional cost that were not discussed when I called to book my reservation.
Reply from Royal Moving and Storage 2023-09-19
Thank you for taking the time to share your feedback about your recent experience with us, Zenobia. We're delighted to hear that our packing team demonstrated professionalism and made the loading process appear effortless. Customer satisfaction is our utmost priority, and we value your positive comments about our service. We are, however, genuinely sorry to learn about your concern regarding unexpected additional costs. We understand the importance of transparency when it comes to pricing, and we apologize for any confusion or inconvenience this may have caused. It's essential to us that our customers have a clear understanding of all associated charges. To address this matter, we'd like to review your reservation and the additional costs you mentioned to ensure that everything aligns with our standard pricing policies. We are committed to providing you with a satisfactory resolution and addressing any concerns you may have. If you could kindly provide us with more specific details about the unexpected charges or reach out to our customer service team, we would greatly appreciate it. Your feedback helps us continuously improve our services and ensure that we maintain the highest level of customer satisfaction. Once again, we appreciate your positive remarks about our packing team and your valuable feedback about the pricing. We hope to have the opportunity to serve you better in the future and regain your trust. If you have any further questions or would like to discuss this matter in more detail, please don't hesitate to reach out to us directly. We're here to assist you.