Royal Moving and Storage Reviews

Stephen Salkay 2025.11.16

     

2nd move in 2 weeks. Due to the excellent first move had them move my fiancee too. Sonny is great at setting it up and Rakeem and Shawn (sp?) were awesome. Hope this is my last move but will recommend them to anyone moving.

Useful Report

Reply from Royal Moving and Storage 2025.11.17

Thank you for trusting us not once, but twice!, Stephen 🚚 We’re honored you chose Royal Moving & Storage for your move and your fiancée’s, and we’re thrilled the team delivered another awesome experience. Helping you both start this new chapter smoothly means the world to our team.

We’re rooting for this being your last move too (for a while, at least!), and we’re so grateful you’re recommending us far and wide. Whether your friends or family are moving in Jacksonville or beyond—we’ll treat them like our own.

All the best in this new season of life!

Tina Smith 2025.11.14

     

We had three guys to move us. They did a fantastic job and they did not waste time.

Useful Report

Reply from Royal Moving and Storage 2025.11.17

Thank you for the fantastic review, Tina! 🚚 We’re thrilled our team of three delivered the efficient, hardworking service you deserve—that’s exactly the Royal Moving & Storage standard!

Your trust means everything to us. Whether you’re moving locally or beyond, we’ll keep bringing that same hustle and dedication to every job.

Thanks for choosing us—we’d love to help you (or anyone you refer!) again anytime!

Andi Barber 2025.11.13

     

Moving is always a stressful time, but the crew I had with my move was FANTASTIC!!! They were efficient, kind, patient and truly a joy to work with. This is my 2nd time using Royal Moving and would highly recommend using them. If I could give more than 5 stars I would. I hope the team gets recognized for their hard work with moving me out and into my new place!!!

Useful Report

Reply from Royal Moving and Storage 2025.11.14

WOW—thank you for this incredibly heartfelt review, Andi! 🚚🌟 We’re truly honored you trusted us with your move for a second time and that our team made the experience “FANTASTIC” with their efficiency, kindness, and patience. Moving is indeed stressful, and helping turn that stress into joy is what we strive for every day.

We’ll absolutely make sure the crew receives your glowing recognition—they’ll be thrilled to know they made such a positive impact. Your loyalty and willingness to recommend us mean more than we can say.

Whether you’re moving locally or beyond, we’ll always be here to bring that same 5+ star energy. Can’t wait to help with move #3!

suheila Ross 2025.11.13

     

The young men who came out were professional, courteous, and efficient. So appreciative of their time and hard work. Great guys! For them I give a five star but communication with the company itself, a 4. Still very good but communication could have been better. A bit pricey too, but overall, a pleasure to do business with. Thank you so much

Useful Report

Reply from Royal Moving and Storage 2025.11.14

Thank you so much for this thoughtful and detailed review, Suheila. We're thrilled to hear that our crew was professional, courteous, efficient, and that their hard work earned a five-star rating from you—that means the world to us!

We also sincerely appreciate your constructive feedback regarding our communication and pricing. We are always looking for ways to improve, and we will definitely use your comments to enhance our process, especially in keeping clients informed every step of the way.

It was a true pleasure serving you, and we hope to have the opportunity to earn a full five stars across the board on your next move.

Kasra A 2025.11.08

     

Dmitrii and Artur Are very professional and nice. Best company ever thank you

Useful Report

Cindy P 2025.09.22

     

Did I want to pay $595 to have one item moved? Absolutely not. Was Royal worth every penny? 100% yes. I had a 400 pound cast iron tub that needed to be moved from my carport to the upstairs bathroom. I knew I didn’t want my husband to risk personal injury (or have to live with my wrath if he destroyed my banister) so we called movers. The first company didn’t show up, the second company showed up but were unprepared and even asked me to help them. I called Royal just based on their ratings and I’m so glad I did. The guys showed up on time, had the right tools for the job, and made quick work of it. Not to mention, they were all great communicators and had lots of personality. If I ever need anything moved again, I will definitely use Royal. 100/10 DO RECOMMEND.

Useful Report

Reply from Royal Moving and Storage 2025.09.30

WOW—your review just made our entire team’s day, Cindy! 🛁💪 We’re so honored you trusted us with that 400-pound cast iron tub (and saved your husband and banister in the process!). Moving a bulky item like that safely upstairs takes the right equipment, skill, and a “can-do” attitude—and we’re thrilled our crew showed up prepared, communicative, and full of personality.

Your 100/10 recommendation means the world to us! Whether it’s another tricky tub, a full-house move, or anything in between—we’ll always bring that same professionalism and hustle.

Thank you for choosing Royal Moving and Storage. We can’t wait to help you again!

Toya Pruitt 2025.09.20

     

Above and beyond again! Thank y'all so much Sonny!

Useful Report

Reply from Royal Moving and Storage 2025.09.30

Thank YOU for the kind shout-out—and for trusting us with your move (again!), Ms. Pruitt! 🙌🚚 We’re thrilled the team went above and beyond to deliver the 5-star service you’ve come to expect. Loyal customers like you make our work so rewarding!

Can’t wait to help next time!

Rykuza Games 2025.09.02

     

The guys who came were amazing got everything done very quickly and efficiently. Would highly recommend them again!!!

Useful Report

Reply from Royal Moving and Storage 2025.09.09

Thank you for the awesome review, Rykuza! 🚚 We’re thrilled our team delivered the quick, efficient, and amazing service you deserve—that’s exactly what we strive for at Royal Moving & Storage!

Thanks for trusting us—we’d love to help you (or anyone you refer!) again anytime!

Catastrophic ATack 2025.09.02

     

Great experience, they were kind and showed up early to get the job done right. If I know anyone looking for a good local move that is worth every penny I would recommend these guys 10 out of 10 times.

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the awesome review! 🚚 We’re thrilled our team showed up early, treated you with kindness, and delivered a move that felt “worth every penny”—that’s exactly the Royal Moving & Storage standard!

Your 10/10 recommendation means the world to us! Whether you’re moving again locally or beyond, we’ll keep making sure every job is done right and on time.

Thanks for trusting us—we’d love to help you (or anyone you refer!) again anytime!

Tavarius Boyd 2025.09.02

     

Great experience fast on time and reliable did a great job would recommend to anyone who needs help moving

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the fantastic review, Tavarius! 🚚 We’re thrilled our team delivered a fast, reliable, and on-time move—that’s exactly the stress-free experience we strive for at Royal Moving & Storage.

Your recommendation means everything to us! Whether you’re moving again locally or beyond, we’ll keep making sure every job is done right.

Thanks for trusting us—we’d love to help you (or anyone you refer!) again anytime!

rich morgan 2025.08.31

     

We were extremely pleased with this company and the employees. They were very professional and did everything that was asked of them. We would definitely hire them again!

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the wonderful feedback, Rich! 🚚 We’re thrilled to hear you were extremely pleased with our team’s professionalism and dedication—that’s exactly the standard we strive for at Royal Moving & Storage.

Your trust and willingness to hire us again mean everything to us! Whether you’re moving locally or beyond, we’ll always bring that same reliable, can-do attitude to every job.

Thanks for choosing us—we’d love to help you (or anyone you refer!) again anytime!

Jacqueline Lachapelle 2025.08.30

     

The two young men were great. Very polite. The move involved stairs and It was hot and humid.. Sonny at Royal Moving was great to work with regarding securing the move date and following up. Customer service is hard to find today. I would definitely recommend Royal Moving.

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for taking the time to share your experience, Jacqueline! 🚚 We’re so glad our team handled the heat, humidity, and stairs with politeness and professionalism—that’s no small feat! A special shout-out to Sonny for making the scheduling and follow-up seamless; we’ll be sure he sees your kind words.

We know customer service can make or break a move, and we’re thrilled we exceeded your expectations. If you or anyone you know needs moving help, we’ve got you covered!

Thanks for trusting us and for the recommendation—it means the world.

Colleen Cunningham 2025.08.30

     

I just had the best experience ever with Royal moving. They were on time very professional and packed my belongings with car. I will recommend to all my friends. Than you

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the amazing review, Colleen! 🚚 We’re thrilled our team made your move the “best experience ever” with their punctuality, professionalism, and careful packing—that’s exactly what we strive for at Royal Moving and Storage!

Your recommendation to friends means the world to us! Whether they’re moving in Jacksonville, St. Augustine, Orange Park, Fernandina, or beyond, we’ll make sure their experience is just as smooth as yours.

Thanks for trusting us—we’d love to help you (or anyone you refer!) again anytime!

richard dixon 2025.08.29

     

Team arrived 20 minutes early and prepared. Polite and professional, very careful with our items during pick up and delivery. Very satisfied with the service.

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the fantastic review, Richard! 🚚 We’re thrilled our team arrived early, prepared, and handled your items with the care and professionalism you deserve. That’s the Royal Moving and Storage standard—whether it’s pickup, delivery, or everything in between!

Your satisfaction means everything to us. If you’re moving again locally or beyond, we’ll keep delivering that same stress-free experience.

Thanks for choosing us—we’d love to help you (or anyone you refer!) again anytime!

Kathy Robertson 2025.08.29

     

Danny and Ernest worked very hard and did a wonderful job moving the furniture. They were very professional and pleasant to work with. I’m very pleased with this company!!!

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you for the wonderful review, Kathy! 🚚 We’re thrilled Danny and Ernest delivered the hardworking, professional, and pleasant service you deserve—that’s exactly what we strive for at Royal Moving and Storage!

Your satisfaction means everything to us. Whether you’re moving again in Jacksonville or beyond, we’ll keep bringing that same dedication and care to every job.

Thanks for choosing us—we’d love to help you (or anyone you refer!) again anytime!

Armand Rabiei 2025.08.28

     

I have used Royal Moving for the last couple of years and they never cease to amaze me. These are the best movers on the planet! No damage to any of my items and they were super friendly during the entire process. 10/10 Would definitely recommend to anyone who is looking to move! I will definitely be calling them for all of my future moves

Useful Report

Reply from Royal Moving and Storage 2025.09.02

Thank you so much for your glowing review and for choosing Royal Moving & Storage as your go-to movers, Armand! We're thrilled to hear that our professional moving team once again delivered a seamless, damage-free experience with friendly service throughout. It's customers like you who make us proud to be the top-rated moving company in Northeast Florida. We can't wait to assist with your next local or long-distance move—feel free to reach out anytime!

Armand Rabiei 2025.08.28

     

I have used Royal Moving for the last couple of years and they never cease to amaze me. These are the best movers on the planet! No damage to any of my items and they were super friendly during the entire process. 10/10 Would definitely recommend to anyone who is looking to move! I will definitely be calling them for all of my future moves.

Useful Report

Reply from Royal Moving and Storage 2024.06.21

Thank you so much for your fantastic review, Armand! We're delighted to hear that you had such a positive experience with our movers. It's wonderful to know that there was no damage to your items and that our team was friendly throughout the process. Your 10/10 recommendation means the world to us. If you ever need moving services again, we'd be more than happy to assist you!

Joel Hegeman 2025.08.27

     

Royal moved our large furniture items across town. They had the truck loaded quickly and unloaded even faster. Josh and his partner were great. They were on time, professional, and efficient. Thanks Royal! Adding this: Just used Royal again. The guys were quick and professional. Best moving company I've ever used.

Useful Report

Reply from Royal Moving and Storage 2021.03.31

Thank you for the great review. We will continue to strive to be the best moving and storage company in the Jacksonville, FL area.

bluebee b 2025.08.25

     

We had a large move - two homes, two storage units. Movers were very professional. The Administrative staff is organized - we received reminders via text and email. Price quotes sent in writing (email) and before the move, a text reminder on pricing, and confirming the date/time of the move. They were very experienced and respectful of property. Would highly recommend!

Useful Report

Ashley Lor 2025.08.25

     

Excellent and professional service. My husband and I are very grateful for Royal Moving & Storage for helping us move our heavy furniture. The guys came in and nicely wrapped up all our furniture and moved it into our new place. They were quick in the process and we were very impressed with how timely they were considering we lived on the 3rd floor at our old place. I will highly recommend Royal Moving & Storage to friends and family in need of moving or packing services. They are 10/10 stars in my books.

Useful Report