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Reviews ( 573 )
Mark H
2024.07.26
Verified
Great Food Tour
We had the best experience with Denise as our group leader. We learned so much about Quebec City while enjoying amazing food and drinks.
Gerry Burns
2024.07.25
Pamela was great with history as well as knowledge of the food. Her earring changes were on point.
Patrick R
2024.07.25
Verified
Awesome tour!
We had such a great time on this tour! Our guide, Pamel, was awesome. The walk was easy, the food was fun and diverse and we learned so much about Quebec City. It was long enough to feel like we were getting something for the price but short enough that we were still able to do more stuff in the city afterwards! Highly recommended.
Val Washington
2024.07.24
The guide was great! Knowledgeable, with interesting stories and a fun attitude. Very much enjoyed her observations and love of Quebec. The food and restaurants were outstanding.
Reply from Local Food Tours Québec
2024.07.25
Thank you, Val! We're glad you enjoyed the guide and the food. Your appreciation means a lot to us!
metalheavylady
2024.07.24
Verified
For carnivores, not vegetarians.
My husband and I did this as a part of our wedding anniversary in the city. We had the English-speaking tour. Our tour guide Vincent was easy to understand and informative. My husband eats meat and was very satisfied with his food. I don’t eat meat and was disappointed in the lack of variety and creativity offered by the restaurants. Some examples: He had duck carpaccio; I had a plate of asparagus. He had smoked buffalo; I had a salad. He had poutine; I had french fries. It seems like the veg option was just lacking flair, or in poutine’s case even the cheese curds! Vegetarians eat dairy! The wine sample and the gin were definitely delicious. I am not a gin fan, but loved the gin and tonic.
Lynda
2024.07.22
A fantastic experience! We thoroughly enjoyed the food offerings as well as the historical information! Our guide, Pamela, was a local, and well aware of the history and culture behind this beautiful city. Eating and drinking while learning about the history of a city has become our favourite combination!! This tour was well-organized and we highly recommend it!
Reply from Local Food Tours Québec
2024.07.25
Thank you, Lynda! We're delighted you enjoyed the configuration of the tour. We appreciate your high recommendation!
Christine burke
2024.07.21
A very entertaining evening to learn more about the city
Inspiration265372
2024.07.21
Verified
Fabulous tour!! Great food and wonderful and informative facts!
A lovely tour with the right balance of history and delicious food! Pamela was a great guide with insightful information about local cuisine and culture as well as interesting historical facts. We highly recommend this tour!!
Suzie
2024.07.21
Verified
Excellent Tour
Really enjoyed the tour!! It was a good mix of traditional and modern Quebec dishes, always interesting, and great guide.
Victoria Crewe-Nelson
2024.07.20
We do food tours in most cities we visit, and this one was spectacular. Maude shares her love of Quebec City history, architecture and great Quebecoise food (!) in a fun and engaging manner.
Reply from Local Food Tours Québec
2024.07.25
Thank you, Victoria! We're happy you enjoyed the food tour with Maude. It's wonderful to hear her passion made your experience memorable. We look forward to welcoming you on another tour soon!
Loren S.
2024.07.19
Verified
On MARCH 1 we booked a JULY 12, 2024 11:30am Quebec City tour with Local Food Tours and received confirmation with instruction to arrive 15 minutes early at Restaurant La Buche, 49 Rue Saint Louis.
On July 10 at 12:23pm we received an email message that our tour was being cancelled "due to circumstances out of our (the tour company's) control." The company asked if we would be available on July 11 or July 13 for rebooking (we were NOT available). Less than one hour later (1:09pm to be exact) we received another email stating "You can disregard my previous email. I was able to find a solution." We responded, "Thank you. We will plan on our original reservation."
On the day of the scheduled event (July 12, 20024) we arrived early at the restaurant for our 11:30am tour. At 11:22am, seeing neither a tour representative nor other tour participants, I telephone the tour company but only got an answering machine message, spoke in French (which I could not understand). At 11:29am I sent an email to the tour company stating, "We are waiting at La Buche but see no guide. Please confirm today's tour is planned as originally scheduled." Around the same time we learned from the guide of a different food tour group (but with the same tour company) that the starting point of our tour had apparently been changed. WE WERE NEVER NOTIFIED !!!
At 1:10pm I finally received a call from a company representative who apologized for the situation. Our travel plans did not allow us to "reschedule" the tour, and by this time our disappointment and frustration at having been "stood up" led us to demand an immediate refund of the tour payment. We had believed this food tour would be a true HIGH POINT of our visit to Quebec City. Instead, it became a COMPLETE DISASTER. We have traveled to many places internationally over several decades and never, ever experienced such a failure to communicate
Reply from Local Food Tours Québec
2024.07.24
Hello Loren, We sincerely apologize for the inconvenience and frustration caused by our recent communication lapse. This winter we worked hard to improve the tour. One of the improvements we made was changing the meeting location to make for a better experience for our participants. On March 29th, we sent an email notifying you of the new starting location for our updated tour. Unfortunately, it appears this email went unread, leading to the confusion and misdirection you experienced on the day of the tour. We could have done more to informe you of this important change and we deeply regret that we did not send you other messages with this information. Upon learning of your situation and the resulting inconvenience, we promptly processed a full refund for your tickets as a gesture of our sincere regret. Your feedback is incredibly valuable to us as we strive to continuously improve our services. Effective communication lies at the core of our operations, and we deeply regret any disappointment caused during your experience with us. We hope that the refund demonstrates our commitment to resolving issues promptly and ensuring our customers' satisfaction to the best of our ability. Please accept our apologies once again, and we appreciate your understanding.
Loren S
2024.07.19
Verified
Terrible Experience (for us)
On MARCH 1 we booked a JULY 12, 2024 11:30am Quebec City tour with Local Food Tours and received confirmation with instruction to arrive 15 minutes early at Restaurant La Buche, 49 Rue Saint Louis. On July 10 at 12:23pm we received an email message that our tour was being cancelled “due to circumstances out of our (the tour company’s) control.” The company asked if we would be available on July 11 or July 13 for rebooking (we were NOT available). Less than one hour later (1:09pm to be exact) we received another email stating “You can disregard my previous email. I was able to find a solution.” We responded, “Thank you. We will plan on our original reservation.” On the day of the scheduled event (July 12, 20024) we arrived early at the restaurant for our 11:30am tour. At 11:22am, seeing neither a tour representative nor other tour participants, I telephone the tour company but only got an answering machine message, spoke in French (which I could not understand). At 11:29am I sent an email to the tour company stating, “We are waiting at La Buche but see no guide. Please confirm today’s tour is planned as originally scheduled.” Around the same time we learned from the guide of a different food tour group (but with the same tour company) that the starting point of our tour had apparently been changed. WE WERE NEVER NOTIFIED !!! At 1:10pm I finally received a call from a company representative who apologized for the situation. Our travel plans did not allow us to “reschedule” the tour, and by this time our disappointment and frustration at having been “stood up” led us to demand an immediate refund of the tour payment. We had believed this food tour would be a true HIGH POINT of our visit to Quebec City. Instead, it became a COMPLETE DISASTER. We have traveled to many places internationally over several decades and never, ever experienced such a failure to communicate
Clay Ever
2024.07.18
Cecilia Love
2024.07.18
Our tour guide was very knowledgeable and the food tastings were interesting. It was an enjoyable experience.
2024.07.18
2024.07.18
| United States
Complete DISASTER !!!!
On MARCH 1 we booked a JULY 12, 2024 11:30am tour and received confirmation with instruction to arrive 15 minutes early at Restaurant La Buche, 49 Rue Saint Louis. On July 10 at 12:23pm we received an email message that our tour was being cancelled "due to circumstances out of our (the tour company's) control." The company asked if we would be available on July 11 or July 13 for rebooking (we were NOT available). Less than one hour later (1:09PM to be exact) we received another email stating "You can disregard my previous email, I was able to find a solution." We responded, "Thank you. We will plan on our original reservation." On the day of the scheduled event (July 12, 2024) we arrived early at the restaurant for our 11:30am tour. At 11:22am, seeing neither a tour representative nor other tour participants, I telephoned the tour company but only got an answering machine message, spoken in French (which I could not understand). At 11:29am I send an email to the tour company stating, "We are waiting at La Buche but see no guide. Please confirm today's tour is planned as originally scheduled." Around the same time we learned from the guide of a different food tour group that the starting point of our tour had apparently been changed. WE WERE NEVER NOTIFIED !!!! At 1:10pm I finally received a call from a company
representative who apologized for situation. Our travel plans did not allow us to "reschedule" the tour, and by this time our disappointment and frustration at having been "stood up" led us to demand an immediate refund of the tour payment. We had believed this food tour WOULD be a true HIGH POINT of our visit to Quebec City. Instead, it became a COMPLETE DISASTER. We have traveled to many places internationally over several decades and have never ever experienced such a failure to communicate.
Date of experience: 12 July, 2024
Date of experience: 12 July, 2024
Reply from Local Food Tours Québec
2024.07.24
We sincerely apologize for the inconvenience and frustration caused by our recent communication lapse. On March 29th, we sent an email notifying you of the new starting location for our updated tour. Unfortunately, it appears this email went unread, leading to the confusion and misdirection you experienced on the day of the tour.
Upon learning of your situation and the resulting inconvenience, we promptly processed a full refund for your tickets as a gesture of our sincere regret. Your feedback is incredibly valuable to us as we strive to continuously improve our services. Effective communication lies at the core of our operations, and we deeply regret any disappointment caused during your experience with us.
We hope that the refund demonstrates our commitment to resolving issues promptly and ensuring our customers' satisfaction to the best of our ability. Please accept our apologies once again, and we appreciate your understanding.
Greg V
2024.07.18
Verified
A must for anyone visiting Quebec
Excellent tour. the guide was friendly and knowledgeable with lots of information about the local food scene and cultural issues. The tastings were great. highly recommended for any Foodie visiting Quebec
Stephanie Levin
2024.07.17
Worth every penny! The food and drinks were amazingly delicious and Pamela was very informative. She shared a wealth of knowledge about Quebec’s history and about the food we tasted. Highly recommend!
Rebekah S
2024.07.16
Verified
Great Tour, a bit too much history
This tour was wonderful, with many great food stops in Québec City. My only minor complaint is that our tour guide did spend substantial time providing the history of Québec City in between restaurants, which caused us to run late and be a bit rushed at the a few of the food stops. Otherwise, this was a great experience and I would highly recommend!
Bruce Mawby
2024.07.15
We had a great time. The pace was just right, and the food/drink excellent. Our guide, Kareem(spelling?) was very friendly and knowledgeable. He answered all questions and even stayed over to help folks with restraunt advice.
Harold Bremser
2024.07.15
Great tour and great food! Well worth the time and money!!