LensCrafters Reviews

Charles Kuhn 2025.10.26

     

Dr.Swift was very fast and efficient and personable. Had a great exam today!

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Reply from LensCrafters 2025.10.26

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Mike Miller 2025.10.02

     

Didn't take too long, everyone was friendly. Was a bit pricey but thats just the fact that the eye wear industry is ran by 2 companies that overcharged everyone. The world we live in...

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Reply from LensCrafters 2025.10.02

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Chasity Howell 2025.09.28

     

Gabrianna was great in assisting us in choosing our frames. She made the experience comfortable with no pressure on premium options! A+

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Reply from LensCrafters 2025.09.28

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Jared Parker 2025.09.16

     

Got there right on time, filled out the paperwork saw the doctor. He was informal about my the health of my eyes and got me out in great timing. Bought a pair of some glasses at a great price too! Definitely will be back next year!

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Gracie Nicole 2025.09.09

     

Everyone was very lovely & super kind!

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Reply from LensCrafters 2025.10.06

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Scott Brodhacker 2025.08.25

     

Needed to get new glasses adjusted that I’d purchased online. The young ladies were very kind and helpful. Politely took care of me. And a very professional atmosphere.

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Reply from LensCrafters 2025.08.26

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Eli Sweet 2025.08.23

     

April made the glasses shopping experience a breeze!

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Reply from LensCrafters 2025.08.24

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Juan Garza 2025.08.15

     

My experience at LensCrafters with Dr. Wendorff and Christine was excellent. Dr. Wendorff takes the time to explain everything clearly and makes the entire eye exam a great experience. I also had a contact lens appointment there with Christine. I had never worn contacts before today. He was incredibly informative and enthusiastic, and he made the whole process easy to understand. The entire team at this location is solid, and I highly recommend Dr. Wendorff. I'll continue to come back. 😎

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Reply from LensCrafters 2025.08.17

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Yvonne Navarro 2025.08.14

     

Jared and April are the best they had us in and out and got us top quality glasses!!! Will definitely be back!

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Reply from LensCrafters 2025.08.15

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Isaiah Moore 2025.07.28

     

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Reply from LensCrafters 2025.07.28

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Bryson Pea 2025.07.12

     

Vanessa was very knowledgeable about all of my lens options and was able to get me the best deal possible with my insurance. I was able to get in and out very quick. Everyone worked very efficiently and saved me time.

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Reply from LensCrafters 2025.07.13

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Kassandra Ferrell 2025.07.10

     

Cymone is the best!!! She fixed my progressive lenses and I’ve never seen better!

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Reply from LensCrafters 2025.05.22

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Dawn Manis 2025.07.10

     

Made my glasses wrong not once but twice, lens installed crooked and progressive lines crooked or wrong on both pairs. Nobody even acted concerned. Did refund me but two weeks out of my life and no glasses

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Reply from LensCrafters 2025.06.10

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Randy Young 2025.07.09

     

Great people. They were very nice. They have an excellent selection of eye ware

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Reply from LensCrafters 2025.07.09

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Kristen Gilbert 2025.06.30

     

The wendorff lens crafters has wonderful staff from the moment you walk in the greet you with a smile and a hello. Ashley was very knowledgeable and helped me to pick my new and first pair of glasses!

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Reply from LensCrafters 2025.06.30

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Matthew Pate 2025.06.28

     

Came here about a month ago, Emily took care of me, she was very patient and kind! Definitely coming back!

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Reply from LensCrafters 2025.06.29

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

Megan Grant 2025.06.25

     

April did fabulous, explained things well and helped me pick out the perfect frame 😇🥳

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Reply from LensCrafters 2025.06.25

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

teresa davis 2025.06.24

     

great customer service from vanessa 👏🏽

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Reply from LensCrafters 2025.06.25

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

pete H 2025.06.24

     

cymone did an amazing job!

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Reply from LensCrafters 2025.06.25

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!

David-Shane's Kitchen “Da-Sh” 2025.06.24

     

I have had the absolute best experience here at this Lens Crafters. Jarrod and Simone are always so helpful and willing to do as much as they can to help me. I am a healthcare traveler and so I don’t get to often visit the same locations when I get my glasses. Unfortunately, not any fault of Lens Crafters, the product I selected has faulted and I have issues with this particular frame over and over again this team has gone out of their way to help me and give me 100% satisfaction. I do have the protection plan and it has come in handy, thank goodness but regardless the same friendly and above and beyond customer service is out of this world. Stop in and see this team for any of your vision needs. They are passionate and very helpful and want to make sure you SEE everything as perfect!!!

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Reply from LensCrafters 2025.06.25

Thank you for your review!
We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.
We hope to see you again!