Verified Company
Fantastic experience with Tony and the team at Loan Location. Amazing customer service and outstanding knowledge. Thanks Tony for making the process as seamless as possible. Would highly recommend!
Reply from Loan Location
2024.04.05
I'm thrilled to hear about your fantastic experience with us at Loan Location! Providing top-notch customer service and sharing our knowledge to make the loan process seamless is what we strive for every day. It's wonderful to know that we were able to meet your expectations. Your recommendation means the world to us, and I can't thank you enough for trusting us with your needs. We're here for you anytime you need assistance or have questions in the future. Thanks again for choosing us and for your kind words!
Tony and the team were amazing. Always available to help and answer all questions. Best personalized service with all things loans.
Reply from Loan Location
Thank you for the great feedback. We’re glad you felt well supported and received personalised service throughout the loan process. We really appreciate the recommendation and thank you for choosing Loan Location.
Tony is the broker to go to! As first time home buyers the process can feel overwhelming, scary and unfamiliar, but Tony guided us through every step with clarity and confidence. He took the time to explain everything thoroughly, ensuring we felt informed and comfortable with each decision.
Tony is extremely knowledgeable and clearly experienced in his field. He works strategically to secure the best possible outcome and genuinely prioritises his clients’ interests. What stood out most was his responsiveness, professionalism, and calm approach. He made what could have been a stressful process feel smooth and manageable.
If you’re looking for someone reliable, transparent, and committed to achieving the best results for you, Tony and his team are an excellent choice.
A second encounter with Tony to refinance and fix our interest rate- let me tell you this man moves quickly (with our blessing)! Super straight forward and supported again along the way. We will continue to engage with Tony for many years to come!
Tony is a legend and you'd be kicking yourself if you didn't engage his services!
From first interaction, Tony was upfront and honest about our situation, he took the the time to explain every step and gave us realistic options and timelines to get us into our first home. As first home buyers we had no idea about the process and Tony held our hand the whole way. We couldn't speak highly enough of Tony and the work he does, he genuinely cares and is extremely passionate and this shines through as you don't feel like another business transaction. Thank you so much for all your work getting us into our first home!
Reply from Loan Location
Thank you so much for the wonderful feedback, Tamika. We’re glad we could support you through your first home journey and provide clear, honest guidance along the way. Helping first home buyers understand the process and move forward with confidence is always our priority. We really appreciate your kind words and trust in Loan Location, and wish you all the very best in your new home.
Excellent service from Loan Location, especially Tony. Professional, responsive, and made the whole loan process simple and stress-free. Highly recommended.
Reply from Loan Location
Thanks so much for the 5-star review, Gabi — really appreciate it. I’m glad we could make the loan process feel simple and stress-free, and it was a pleasure helping you through it. If you ever need a review down the track or have any questions, just reach out anytime.
I was recommended to utilize Tony and his team by highly-regarded individuals, but I am dissatisfied with the outcome as I did not receive what I requested
Reply from Loan Location
2026.01.28
Thank you for your feedback, Domenic. We’re sorry to hear that the outcome didn’t align with what you were hoping for. Our aim is always to provide clear advice and explore all available options based on each client’s circumstances. We’d welcome the opportunity to discuss your concerns further and see if there’s anything we can review or assist with moving forward. Please feel free to contact us directly.
We worked with Janice Cheong from Loan Location and honestly can’t rave about her enough! She was absolutely wonderful — professional, patient, and genuinely caring throughout the entire process. Janice made everything so easy to understand, kept us updated every step of the way, and went above and beyond to make sure we got the best possible outcome. We felt completely supported from start to finish. Couldn’t recommend her more highly!
Reply from Loan Location
2026.01.28
Thank you so much for your kind words, Mel. We’re thrilled to hear about your experience working with Janice — she truly goes above and beyond for her clients. We’re glad you felt supported throughout the process and appreciate you taking the time to share your feedback. Wishing you all the best, and thanks again for choosing Loan Location.