Verified Company
We worked with Janice Cheong from Loan Location and honestly can’t rave about her enough! She was absolutely wonderful — professional, patient, and genuinely caring throughout the entire process. Janice made everything so easy to understand, kept us updated every step of the way, and went above and beyond to make sure we got the best possible outcome. We felt completely supported from start to finish. Couldn’t recommend her more highly!
The team at Loan Location are simply the best in the business. What can often be an overwhelming and stressful process, they make seamless, transparent, and completely stress-free.
We’ve worked with them twice now — first as first-home buyers and again a few years later to refinance — and both experiences were exceptional. Tony, Janice, and the team guided us through every step, explained everything clearly, and made sure we understood all the banking and legal details without the confusion.
They genuinely care about helping you reach your goals, keep you financially accountable, and always have your best interests at heart.
If you want a team that’s professional, trustworthy, and goes above and beyond — Loan Location deserves more than 5 stars.
Tony and Janice were so helpful during our refinance of our home loan. They made everything easy to understand, were really clear about the steps and kept in contact with us the whole time. 100% recommend reaching out if you need anything.
Reply from Loan Location
2021.03.22
Thanks Alanna! Was glad to help you and David organise finance for your first home! Can't wait to see what you do with it! :)
Couldn't recommend Loan Location enough! Both Tony and Janice were a pleasure to deal with. They made the whole process super clear and explained all the finer details in the most digestible way possible. They took care in ensuring our needs were met and provided every option to accommodate us from start to finish. Thank you again Tony and Janice for facilitating this journey, making an initial dream a reality.
If you looking for a broker then you can't go past Tony and Janice easy going and quick and hassle free, knows there stuff and very knowledgeable of the market.. would highly recommend and ofcourse use again
Reply from Loan Location
2021.02.18
thanks mate :) was happy to deal with you and look forward to dealing with you again :)
Tony and his team are great. i couldnt recommend them enough. Thanks again for everything you & your team do and making the process so easy.
Reply from Loan Location
2023.07.31
Glad I could assist you Jake and Mel 😁 I look forward to our review in 12 months once your fixed rate ends ! Make sure you reach out if you need anything in the meantime ☺️
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Absolutely Outstanding Service!
Loan Location made the entire process of organising my home loan effortless from start to finish. Everything was handled smoothly, efficiently, and with clear communication at every step. Tony and Janice were absolutely fantastic – they took the time to understand my needs, sourced the most competitive options, and guided me through the process with professionalism and care. They went above and beyond to ensure everything ran seamlessly, and I truly felt supported throughout. I couldn’t be happier with the outcome and highly recommend Loan Location, Tony, and Janice to anyone looking for the best service in securing a home loan!
Tony and his team are fantastic, they helped me get a great loan and made the process easy for me at every stage.
Reply from Loan Location
2023.05.09
Thanks Alistair! Glad that you enjoyed the home loan refinance process! We will review again once your fixed rate comes to an end and then work out the best way forward - Remember that you can always reach out to us if you need to in the meantime :)
Tony and Janice have been so helpful in not only securing a home loan but ensuring I understood all of my options, was making the best choices for what I needed and keeping me up to date with any progression. I absolutely could not have even begun to have thought of this process without them and I am so grateful to have had their expertise and guidance. Thank you both for making such a big step seem so manageable!!
Tony and Janice have been absolutely incredible throughout what was otherwise a very stressful and demanding refinance process. Their communication was clear and consistent every step of the way, and they made sure we were always informed and confident in our decisions. Most importantly, they truly listened to what we wanted and worked hard to ensure we achieved the best possible outcome. We’re so grateful for their expertise, dedication, and support — highly recommend!