We used London & Kent Surveyors to conduct our recent Level 2 Homebuyer Report. From the beginning, the communication was great. We had access to a portal with messaging and were in contact with the team prior to the inspection. Once the inspection had taken place, we were kept updated on timelines and received the report within the agreed timeframe.
The report itself was detailed, with photos and clear notes throughout. As many people know, these reports can often feel confusing and daunting to read through. What really stood out for us was our surveyor, Kieran Braddick, and the follow-up call he arranged to run through the report.
The call was extremely useful. Kieran took the time to answer our questions, explain what everything meant in simple terms, and talk us through the next steps. It was incredibly helpful and made the whole process feel far less overwhelming. Kieran also offered ongoing support for any further questions or guidance we may need, which was greatly appreciated.
Overall, we are very happy with the service and would definitely recommend London & Kent Surveyors.
Great service and I would highly recommend. Offered a very competitive price, and accommodated a date change to fit this in alongside an architect's survey which I was also carrying out on the property. They provided a very detailed level 3 survey with a 30 mins follow up call with Samuel the surveyor to clarify any questions that I had.
Thorough survey service. The report was detailed and Samuel had gone through his report particularly areas for watching out on the call with us, we had some follow ups with the seller and Sam was able to provide additional confirmation and responses. Their fee is reasonable, service is very professional and we'd highly recommend.
Had a Level 3 survey done and were very satisfied as FTBs. Lots of detail and photos in the report but the conversation we were able to have afterwards with the surveyor was invaulable. It really helped to contextualise all of the detail in the report and we came out with a strong sense of what we wanted to do next in terms of moving forward.
Highly recommend London & Kent.
Felt assured by the call i had with the team booking me in that a Level 2 survey was appropriate.
Was kept abreast of the process and when they were due to attend via updates in Whatsapp.
Survey sent inline with their 72 hour promise.
Booking my followup session with the surveyor was simple and got all my questions answered
Thanks so much
We just wanted to say how brilliant London & Kent Surveyors and Alex was – he was incredibly helpful on the phone with us and made what felt like a very overwhelming process as first-time buyers so much more manageable.
From the moment we spoke after the survey, he was kind, patient, and genuinely took the time to listen to our concerns. He explained everything clearly and in a way that actually made sense, which we really appreciated, and went above and beyond to offer thoughtful advice rather than just the basics.
What really stood out was how considerate and responsive he was - we never felt rushed, and it was clear he genuinely cared about helping us make the right decisions.
London & Kent Surveyors were also fantastic overall. They managed to fit us in around a very tight timeline and worked flexibly with our schedule, which made a huge difference during a stressful period. The whole process felt smooth, professional, and really well handled.
We’re so grateful for the support and wouldn’t hesitate to recommend Alex and the team to anyone, especially other first-time buyers.
We recently had a level 2 survey on a house we have purchased. It was easy to book, and the survey was booked for a couple of weeks later.
The survey we had done was very detailed, and explained things we may need done soon. The survey report was back quickly, and we had a follow up call after to review any concerns we had.
Would definitely use this company again in the future!
I recently instructed a Level 3 survey and was extremely happy with the service provided. The report itself was thorough, clearly written, and very easy to understand, with a level of detail that was incredibly helpful.
What really stood out was the support after the survey was completed. I spoke directly with Alex, who took the time to walk me through the findings and offered practical next-step recommendations that were genuinely valuable.
He was approachable, knowledgeable, and gave us real peace of mind during what can be a stressful process. I would highly recommend this service to anyone buying a property.
Receiving a quote and booking was very quick and simple. I called for further information and was pleasently surprised by the accommodating staff and friendly responses. The surveyor communicated very well through out and completed a very detailed report showing thorough inspection and the report was returned on the date we were advised. Overall an amazing service. Thank you