Muy complacida. Son muy profesionales. Me encantó.
Reply from Live Forever Health
2025.11.10
Hola,
Nos alegra mucho saber que tuvo una experiencia tan positiva y que nuestro equipo le brindó un servicio profesional. Agradecemos sinceramente sus amables palabras.
Warm regards,
4Ever Young Team
Nos alegra mucho saber que tuvo una experiencia tan positiva y que nuestro equipo le brindó un servicio profesional. Agradecemos sinceramente sus amables palabras.
Warm regards,
4Ever Young Team
Amazing experience from start to finish. Was welcomed right away and given a water bottle while being walked to my room. Francesca did my Dysport and was so knowledgeable. I had no pain at all and I can already see it kicking in. She did an amazing job! I also got an NAD IV and Lianet was fantastic!
I want to start by saying my attendant was very nice and didn't appear to have anything to do with the marketing ploy that brought me in.
This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in.
My daughter came across a social media ad offering a $349 package for $47 "TODAY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour.
Everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate.
The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable.
Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question:
What would that exact session cost if I walked in off the street?
Answer: $39.....?
So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39.
She confirmed that was correct. No other words spoken.
I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. No one stepped in. No one tried to explain it. No one seemed surprised. I went as far as to return to show her the screenshot of the actual promotion (screenshots included). There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. Maybe this is the model and they acquire customers in the aggrigate. If not an intentional scam, it was a missed opportunity.
What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Why would they allow a 3rd party to bang me for $47 to provide a service openly valued at $39?
The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time with reviews, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver. My $47 loss will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.
Reply from Live Forever Health
Hi Charles. Thank you for your honest review. This is a new ad campaign we are running through a 3rd party. I immediately called them to correct it. You were supposed to receive a SECA scale biometric assessment, red light therapy bed treatment, shake plate or another service of your choice. You were also supposed to receive a full weight loss consultation. My staff is aware of what is required but did not follow through. We have corrected this! I would like to invite you and do this right or provide you with a refund. Please give us a call at 954-270-4703 to set up your appointment. Thanks! Rick Crews - Owner
Verified
I want to start by saying my attendant was very nice and didn't appear to have anything to do with the marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation.
This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO.
The issue is how I was brought in.
My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour.
When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate.
The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable.
Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question:
What would that exact session cost if I walked in off the street?
Answer: $39.....?
So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39.
She confirmed that was correct. No other words spoken.
I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence)
No one stepped in. No one tried to explain it. No one seemed surprised.
I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares.
At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid.
What I would have liked to reasonably understand (and would still welcome):
What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended?
The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.
Amazing medspa; everyone at the office provides exceptional customer service. When in wanting to look refreshed without transforming my face. Zafiria Mourelatos accessed and made her suggestions and I came out of there looking amazing. I’ve gotten so many compliments on how refreshed I look!
Reply from Live Forever Health
Thank you for your review. We appreciate your feedback.
"I am so impressed with the results I’m seeing from my T2 Shape treatments! After just a few sessions, the visible improvements are undeniable. Beyond the technology itself, my aesthetician Erin, is absolutely fantastic—professional, knowledgeable, and makes every appointment a pleasure. If you are looking for a treatment that actually works and a provider who truly cares about your results, I highly recommend coming here!"
Reply from Live Forever Health
Thank you so much for your glowing review! We’re thrilled the T2 Shape treatments are delivering noticeable results and that Erin made each appointment such a positive experience. We’ll be sure to pass your kind words along to her. We appreciate your recommendation and look forward to supporting your continued progress.
I've had chronic back pain and started icryo red light therapy and cryotherapy several weeks ago and have begun to feel real improvements. I am hooked. The staff is extremely knowledgable and as friendly and helpful as anywhere I have been. Highly recommend. 5 star.
Reply from Live Forever Health
Andrew, thank you for the wonderful 5-star review. We’re so glad the red light therapy and cryotherapy are helping your chronic back pain and that our knowledgeable, friendly team made a difference. Your recommendation means a lot, and we look forward to supporting your continued progress.
I had such an amazing experience at 4Ever Young! From the moment I walked in, the customer service was top tier! Everyone was welcoming, attentive, and truly made me feel comfortable. The team is incredibly knowledgeable and took the time to explain everything, which made the entire process stress-free.
What really says it all is that I previously had a membership elsewhere and I quickly canceled it to start here instead. The benefits of the membership were great and helped with the cost of my services for the day! I loved my experience and can’t wait to go back and explore more of the services they offer. Highly recommend! Extremely reasonable and so much to offer 🤩
Reply from Live Forever Health
Thank you so much, Yadira! We’re so happy to hear you had such a great experience with us at 4Ever Young Miami Dadeland. From the moment you walk in, we really try to make everyone feel comfortable and taken care of, so it means a lot to hear that.
It truly means a lot that you chose to switch your membership to us — we don’t take that lightly. We’re glad you found value in the membership and that it helped with your services. We can’t wait to have you back and help you explore even more of what we offer!
It truly means a lot that you chose to switch your membership to us — we don’t take that lightly. We’re glad you found value in the membership and that it helped with your services. We can’t wait to have you back and help you explore even more of what we offer!
Tiany is the best! The clinic is super clean and organized. Everyone here is the sweetest! Highly recommend!
Reply from Live Forever Health
Thank you so much, Veronica! We’re so happy you had a great experience at 4Ever Young Miami Dadeland. Tiany truly is the best, and we’re glad she made your visit special! We take pride in maintaining a clean, organized clinic and creating a welcoming environment where every patient feels cared for. We really appreciate your recommendation and can’t wait to see you again soon!
They saw me at the time my appointment was scheduled for
Reply from Live Forever Health
2025.12.09
Thank you so much, Michael! We’re glad to hear you had a great experience at 4Ever Young Miami Dadeland. Our team prides itself on being attentive, professional, and fully focused on each patient’s wellness and aesthetic goals. We truly appreciate your support and look forward to seeing you again soon!
Warm regards,
4Ever Young Team
Warm regards,
4Ever Young Team
My first visit to Rejuvaline MedSpa was such a wonderful experience! From the moment I walked in, I felt surrounded by a warm and welcoming environment. Everyone was incredibly kind, attentive, and made me feel comfortable right away. I truly loved every moment of my visit. I’m so excited to continue coming here and focusing on my overall health and beauty. Highly recommend!
Reply from Live Forever Health
We’re so grateful for your positive review! Knowing that you had a good experience motivates us to continue delivering the best service we can.