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Butterworth & Son

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Butterworth & Son Reviews

EXCELLENT rating
4.9
91 reviews Verified
Butterworth & Son
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Reviews ( 91 ) 4.9

Leslie Daniels
Leslie Daniels
2025.05.15
Warren Cherry
Warren Cherry
2025.05.03
If you haven't tried this coffee yet, do it now! I recommend the espresso 4Bean Blend for a smooth, full body, indulgent experience.
Max Dale
Max Dale
2025.04.04
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Arthur Dent
Arthur Dent
2025.03.24
I've been a loyal Butterworths customer since November 22 and this is the first time I am looking to buy coffee else where. Two 500g bags of coffee last month cost £25.50, today is £34 for exactly the same. That's a 33% increase in a few weeks and is disgusting. I get coffee prices have gone up and expect a gradual increase as has been the case since 2022 - everything has gone up. I get the occasional extra few pence extra but £8.50 on top of what was £25.50 of coffee, this is just pure price gouging. I have a few 'beans' saved and will use this time on a small order but I won't be back after this. EDIT: Thanks Rob for clarifying the situation. Your blog post from the 25th Feb states an expected minimum 10% adjustment, I can't vouch for other coffees but 33% over what I'd normally purchase is 3x more than the expected minimum which is a significant difference. I purposefully don't buy in large quantities to buy more frequently to keep it fresh and it's all for personal use and the quality is a far cry from the £10 bags 1kg I used to get from Amazon. I'd need to buy 4kg now to get similar value compared to prices prior to 1st March and I don't have the means to keep 4kg of coffee fresh for the 4-5 months it'll take to use.
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Reply from Butterworth & Son 2025.03.24
Hello Arthur, I understand your frustration with the increase. The coffee market is in a very difficult situation currently with raw coffee prices more than doubling since last year, this coupled with increased UK costs, energy & wages to name a few, we have faced the difficult decision of increasing our prices or go out of business. The increases we have applied are the minimum we could apply and I hope they will cover us. The increases are global and will effect all in the coffee industry, everywhere. The increases have been well published in the National news over the last year and our Blog https://butterworthandson.co.uk/new-prices-for-2025/ talks about the issue. Our mission is still to secure quality, sustainable coffee and supply at reasonable pricing, which we still are doing. Your accusation of 'price gouging' is unfounded and ill-researched. Furthermore our Gold coffees are £16 for 500g, that's equivalent to £8 for 250g, that's an incredible price for the quality we offer. Thank you for your passion in our brand, please understand we are doing everything we can to continue to supply quality coffee at the best prices possible. Rob B.
val gibbons
val gibbons
2025.01.25
Lovely coffee, best decaf I’ve found!
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Lynsey Cuff
Lynsey Cuff
2025.01.20
Love this coffee
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Stephen Hale
Stephen Hale
2025.01.13
I ordered just before Christmas and was told that the last post had gone. They phoned back and said that they'd persuaded the postman to take the package. Instead of having to wait until New Year I received my tea just before Christmas. Thank you.
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Reply from Butterworth & Son 2025.01.15
Hi Stephen, so glad you received the tea before the holidays! :)
Liisa Beagley
Liisa Beagley
2025.01.04
Love their 4Bean Blend coffee beans. Always fast delivery and the new year gift was much appreciated - thank you!
Reply from Butterworth & Son 2025.01.15
Thank you for the kind words, Liisa. It's great to hear you enjoy the 4Bean blend :)
Jordan Gilmour
Jordan Gilmour
2024.11.13
I've been buying Butterworth & Sons coffee for over a year. I've tried most of the range as it comes and goes, and will continue to work my way through whatever they put on their website. Thanks to the guys in Bury, I've managed to get the best out of all the coffee I've bought, tried various different brewing methods, and explored the huge range of flavours that coffee beans can produce. The guys are knowledgeable, helpful and genuinely care about their products, and about doing business with the farms in a fair manner. This is reflected in their coffee, which is always tasty, balanced and delicate. A refreshing change from over-roasted, too dark, muddy coffee. My only complaint is that they haven't opened up a shop closer to home! Luckily, their website and click & collect service is slick, too.
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Reply from Butterworth & Son 2025.01.15
What a wonderful review, thank you so much Jordan!
E. P.
E. P.
2024.11.06
Long overdue review. Discovered Butterworth & Son during the pandemic. Thought it was some of the best coffee I ever had and was a little treat during some incredibly low times. In one of my orders, Butterworth and Son staff wrote me a kind note and added some extras. I've been a loyal customer since. I've since recovered from the difficult times while spreading the joy they gave me when I was down -- giving their coffee as gifts, recommending their coffee and tea to friends, and even traveling with their products to far away hiking locations! Thanks Butterworth and Son :)
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Reply from Butterworth & Son 2024.11.06
Wow, thank you for sharing such a lovely photo and story E.P. We are so glad to have been part of your adventures. :)
Estrella Lacefield
Estrella Lacefield
2024.09.27
Hands down best coffee I’ve ever had. I’m pretty picky about my coffee and now I don’t want to buy any other.
Reply from Butterworth & Son 2024.11.06
Thank you Estrella! We are picky about coffee too - we only source, roast and supply great tasting coffees! :)
Nick Piper
Nick Piper
2024.09.06
Faseeha Khalid
Faseeha Khalid
2024.08.30
Didn’t like the coffee at first so then I reached out to ask if they could refund me. Instead they asked me questions on my ground type and came to the conclusion that it was the wrong coffee type. They sent me a medium ground type to try and it was great. They then resent my entire order!
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Reply from Butterworth & Son 2024.11.06
So glad we were able to help you! Any questions please do get in touch again :)
Mel Moore
Mel Moore
2024.08.21
Bought tea online. Very quick to acknowledge sale and super quick to dispatch and receive. Packaged very well. Highly recommend.
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Reply from Butterworth & Son 2024.11.06
Thanks for the review, we hope you enjoyed the tea!
Jeremiah Bailey
Jeremiah Bailey
2024.08.09
Great selection of coffee beans to purchase, and the pick-up service is very quick with orders ready in a day or two (if not faster)! If only they had a coffee shop on-premise to provide a tasting experience or infrequent events offering the same.
Reply from Butterworth & Son 2024.11.06
Glad you found our Click & Collect service handy! And great tip on tasting events. We host Cupping event now and then at one of our wholesale customers', you can find information on our social media or via our Linktree: https://linktr.ee/butterworthandson. Hope to see you at one of the cupping events soon!
Stuart Cooper
Stuart Cooper
2024.07.10
Fantastic Earl Grey Tea. Definitely recommend.
Reply from Butterworth & Son 2024.11.06
We love our Earl Grey tea too!
Rafa Willisch
Rafa Willisch
2024.06.21
Excellent service and selection of coffees.
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Reply from Butterworth & Son 2024.11.06
Thank you for the review!
Kathy Westcott
Kathy Westcott
2024.06.18
Great coffee love the Gesha it’s got notes of honey & is just so smooth no bitter notes wonderful will definitely order some more.
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Reply from Butterworth & Son 2024.11.06
So glad to hear you enjoyed the Gesha! Thank you Kathy :)
Clare
Clare
2024.06.04
I am SO glad to have found Butterworth! I have finally found a roaster that offers a single origin decaf selection!! As someone who used to work in speciality coffee and adored single origin filter coffees, but now has a very low tolerance to caffeine, I couldn’t be happier. Usually decaf drinkers are lumped with a big standard blend that nobody really put that much time & effort into. Not here! I am so grateful that someone is finally paying attention to decaf drinkers, you could argue we’re the real OGs as we’re the only ones drinking coffee just for taste…
Reply from Butterworth & Son 2024.06.17
Hello Clare (OG), thank you for your review. Your review is extremely well timed. We have just released a new Decaf and are about to begin offering a Decaf Taster Pack too. :)
baconovich
baconovich
2024.05.30
A standout company producing exceptional quality coffee. I’m in the Coffee business myself with number one trip advisor rating and cannot give Rob and his team sufficient praise for what they do. Easy 5* !
Reply from Butterworth & Son 2024.06.17
Wow! Thank you :)