We had a leak 5 feet underground between our water main and the house and needed someone to find where exactly the leak was and repair the pipe. We used Prime Line and Leak Detection and they detected the leak in its exact spot and repaired the leak. They were excellent. Extremely knowledgeable, honest, transparent on everything from scope to procedure to pricing, cleanup, reasonable cost, reliable and accountable.
Couldn't ask for a better experience with a company. Thanks again Frank.
Thank you Frank and your associate for detecting our slab leak. My husband and I were totally impressed with his expertise and quality of work. His price was very fair for the amount of work that was done. Frank spent almost 6 hours at our home, detecting and resolving the issue. With minimal mess. I am so grateful that I found you on Google. This is the person to call if you ever have a slab leak. You will not be disappointed.
Reply from Prime Line & Leak Detection
2025.04.08
Thank you for reviewing us.
Outstanding Water Main Repair by Frank & Prime Line and Leak Detection!
I recently had a major water main issue, and I couldn’t have been happier that I called Frank and his team at Prime Line and Leak Detection.
From start to finish, my experience was professional, knowledgeable, and efficient. Frank personally ensured the job was done right, explaining every step of the process and providing several options to fit our needs to resolve our problem. This was important to us after several other companies didn’t step up to the ask or make us comfortable with their proposals.
The repair was completed quickly and with minimal disruption, and the quality of work was top-notch. If you need water main repair, leak detection, or emergency plumbing services, I highly recommend Frank and his team. They truly go above and beyond for their customers and they care.
#PrimeLineAndLeakDetection #WaterMainRepair #LeakDetection #EmergencyPlumbing #ProfessionalPlumber #PipeReplacement #ReliableService #QualityWork #PlumbingExperts #FrankGetsItDone
Reply from Prime Line & Leak Detection
2025.02.19
When great homeowners meet great contractors we accomplish great things. Thank you for your kind words and stellar review.
Promptly returned my phone call. Advised to turn off pump until he could get there. Promptly arrived on a frigid day. Worked meticulously to locate and repair underground leak. Highly professional and courageous. I would recommend.
Reply from Prime Line & Leak Detection
2025.03.14
Thank you for choosing Prime Line and Leak Detection. We do our best to help keep Long Island leak free.
I was not sure if I had a slab leak or if my toilet was leaking. Frank took the time to explain what I could do to determine the cause of the leak over the phone. When I contacted him to let him know it was the toilet he was very happy for me even though we no longer required his services. He was truly professional and not self serving. Thanks again Frank!
I have had the pleasure of being allowed to tag along with owner of Prime Line, Frank Noto, to assist with his leak detection and repair service. I myself am a full time working member of the Plumbers/Steamfitters Union (met Frank through work), and we know what good equipment and training looks like. Frank has all of the appropriate equipment to work like a gentleman; to do the leak detection and repair the very same day. He has industrial air compressors, leak detection equipment/radar/sound resonance equipment, plumbing tools, every kind of underground repair piping/fittings you can imagine. Professional and forthright, would be saying the very least. Highly recommend.
I had, what I believed to be, a cold water leak in the slab near my bathrooms. After having 2 plumbers come in and confirm my fear of a leak near the bathrooms, and after being given options such as using a stethoscope to try to locate the leak, to rerouting the pipes through the attic, I decided to try and find a leak specialist. That's when I met Frank from Prime Line and Leak Detection. With his years of experience and his state of the art equipment, Frank was able to determine the leak was in fact in the water service line. He was able locate the leak under 4 inches of concrete, and pinpoint it's location down to the square inch, inside my garage. He broke through the concrete, dug up the leak, fixed it, filled in the hole and patched the concrete, all in less than 5 hours. His pricing was upfront and fair, and work speaks for itself, thanks Frank.
Reply from Prime Line & Leak Detection
2025.02.27
Thank you for your kind words.
Frank is an honest businessman! He was able to detect, diagnos and repair a cold water leak within our slab in less than 4 hours. We highly recommend Prime Line because of Frank's honesty, integrity and his state of the art technology that helped him do the job so diligently!
Reply from Prime Line & Leak Detection
2025.02.27
Thank you. Together we are doing our part to help keep Long Island leak free.
Very impressed. Highly recommend. Did what I paid him to do. Detected a pinhole leak in my 1inch water main four feet deep. The spot he marked was exactly where the leak was. This allowed me to excavate and repair the leak myself, saving thousands of dollars.
Reply from Prime Line & Leak Detection
2025.02.16
Thank you for taking the time to review us.
I recently had a leak in my main water line.
I was referred to Frank by someone I trusted and I was very pleased that this company responded quickly to my call, was on time, efficient and effective. I was also impressed by their professionalism and willingness to spend a good measure of time explaining the issue and answering all my questions. I appreciated their consideration in making an effort to contain costs and to leave my property clean and presentable. While I hope that I will not need his services in the future, should another problem arise I would certainly call on Frank. My experience was positive, so I would definitely refer others to this company.
We had a leak within the walls of our kitchen, it turned out to be behind the cabinets, which could have been a huge mess, but prime line was able to detect and locate the issue with very minimal disruption to our kitchen! He knew exactly what caused the leak and how to fix it. At the end everything cleaned up nicely and you would never know we had a leak. I highly recommend prime line leak detection!
I called in the late morning on Tuesday. Frank answered the phone,& advised me he would try to get to me that day. Well, a few hours later he arrived. Went right to work, resolved my issue with minimal time & effort. Worked quickly & with expertise. I was very satisfied with the results, & felt the price was quite fair.
I would recommend him to anyone who needs someone professional, and who knows what they are doing. A pleasure to do business with.
Reply from Prime Line & Leak Detection
2025.02.10
Thank you.
Very impressed by their accuracy and professionalism in detecting and repairing the leak in our 250 yard long water mainline using state of the art technologies. Definitely and highly recommended.
JY and CZ
Reply from Prime Line & Leak Detection
2025.02.10
Thank you for the opportunity.