Verified Company
Cannot say enough good things about Wes Harper and the Lightwire team. Very knowledgeable with great attention to detail. Highly recommend.
Always professional, always hard working. Light wire has continued to exceed expectations on every work order and project we’ve had with them. Highly highly recommend.
Highly recommend! Lightwire Inc. has provided consistent, quality service to us for the last several years. Their quick response times along with their systems in place stands out amongst other vendors. They take all of the frustration out of IT.
Josh just helped us out in a BIG way. Literally spent hours over the previous few days working with our service provider to solve what should have been a simple issue and they eventually just shrugged their shoulders and walked away with no solution. In steps Josh & Lightwire... He fixes the problem in literally 90 seconds through a remote session. You guys are awesome. Thank you!
LightWire is the BEST! Top-Level customer service, quick, responsive, and knowledgeable. They have been great to work with thus far, and I recommend them to everyone! Wonderful staff and masters of their craft.
We have used LightWire several times now when lightning has fried our motherboard. They have always responded quickly and being a business that is very important. The techs are knowledgeable and very friendly. I very HIGHLY recommend them.
Karen
Cardinal Self Storage, Raleigh
Andrew and his team are fantastic. I would recommend them to anyone looking for a great technology company. Awesome work guys.
Lightwire, Inc. always offers prompt and professional service. Their ability to troubleshoot any issues that arise is critical to our 24/7 operation.
Absolutely top-shelf counsel, design, execution, and delivery. I can't say enough about the service. LightWire made our IT concerns moving into a new business location an absolute breeze. Everything worked perfectly from day one. Highly recommended!
I had the most unprofessional experience of my 20 year career with LightWire. On Friday, I had a discussion with Wes regarding some billing issues and discrepancies (e.g. being billed for an hour when only 30 minutes of service were performed and learning for the first time in the 5 months that we have worked with them that there is a 30 minute minimum). At noon on Friday, I had a discussion with Bob who asked me to give him until Monday to discuss a better structure moving forward. Both Bob and Wes assured me that there would be no changes until we had a complete transition plan in place. Instead, Carson disconnected our emails on Monday morning with no warning leaving us scrambling to get service in place. I truly am in disbelief at the retribution they displayed when their billing practices were questioned.
