Liam Stafford Funeral Directors & Stonemasons, Newport Reviews

Johanna Roberts 2026.10.13

     

We had the most amazing support and kindness throughout our time using Liam Stafford for our dad’s funeral. Liam and his staff could not have been more supportive guiding us through new territory in planning a funeral. They showed kindness and compassion throughout and were always available to answer any queries or worries. The flowers and the order of service could not have been more perfect and the support at the crematorium was wonderful. I could not recommend Liam Stafford highly enough. Thank you for helping and guiding us through the hardest time we’ve ever experienced.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Thank you for entrusting us Johanna, it really means a lot and thank you for your lovely words.

Samantha Marshall 2026.10.06

     

I cannot recommend Liam at Liam Stafford Funeral Directors highly enough. From the very beginning, he was kind, compassionate and understanding, with a gentle manner that brought enormous comfort at such a difficult time. I felt completely safe in his care and trusted him implicitly with my dad’s funeral. Nothing was ever too much trouble. He listened with patience and sympathy, and made me feel that every detail mattered as much to him as it did to us. My dad’s funeral was perfectly executed—a beautiful, dignified farewell that we will always remember. Knowing Liam was taking care of everything gave me peace of mind when I needed it most. Thank you, Liam, for your kindness and exceptional care. I will always be grateful and would not hesitate to recommend you to anyone.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Thank you Samantha for your lovely review.

Rebecca Mcloughlin 2026.10.05

     

When our dad/grandad passed suddenly Liam and his fantastic team were outstanding. At a time where you feel lost and broken, the whole team were there whenever we needed them , and they always made us feel heard. You never expect to do this so soon so, having an attentive and well organised team to help you through each step of the process helps it in ways you cannot even explain. They went above and beyond for us and any requests or questions we had they always listened and made everything happen for us! We will always have a special place in our heart for them all🤍 thanks for everything you did and continue to do for us! love Rebecca,Lauren and the twins❤️

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Thank you Rebecca for your lovely review, It was a privilege to look after you all.

Julie Mcloughlin 2026.10.05

     

When my husband suddenly passed away at the age of 62, I was heartbroken. I never thought I would be able to cope with all the arrangements for his funeral. Liam and his team took the stress away from me and my family. From the moment I first met Liam, he had already arranged to go to the hospital and bring Damien back home to Newport, this instantly gave me great comfort. It was a really difficult time of my life, but going to see Liam and his team at their office really helped with the hard times. I was so glad they were looking after my husband, and when we went to visit Damien, they always played his favourite Bruce Springsteen tunes which was such a personal touch at the Chapel of rest. When my daughters went to visit their dad at the chapel of rest, Liam always looked after them and really helped with their grieve, giving them great words of wisdom. Even now after the funeral, we still pop in to chat with Liam and his team and they welcome us with open arms. Liam, you and your team are just so amazing and your families should be proud of you all. Thank you from the bottom of my heart Julie xxx

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Julie, what a lovely review. It means a lot to us here so thank you so much.

Jon pullen 2026.10.05

     

It's obviously a difficult time when you need the services of a funeral director, but Liam and Co were faultless throughout. I'd recommend their services to anyone.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Thank you very much Jon for your kind words.

Leah campbell 2026.10.05

     

Liam Stafford Funeral Directors and all the staff were more than we could ever have hoped for. They were professional, kind and compassionate throughout, and treated us with such genuine care and empathy. It’s hard to put into words how much their support meant to our family during such a difficult time. They helped make the service truly special, and everything was handled with so much thought and respect. We will always be grateful for the kindness they showed us. We would highly recommend Liam Stafford Funeral Directors.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport

Leah, Thank you so much for your lovely words.

Mark Lysons 2026.07.08

     

At a time when a family will need every bit of support Liam and his team were truly wonderful. Totally professional and thoughtful, but also able to be a friend helping you along the way. I always felt like we were his top priority every time we spoke to him. Every aspect of the service was exactly how we wanted it to be. I cannot thank him and his team enough.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you Mark for your lovely review.

Phil Gittus 2026.07.08

     

First class service from initial meeting right through to the service. All of the staff including Liam, other office staff and the drivers were professional and displayed the perfect amount of compassion and empathy without being in any way intrusive. Communication was excellent throughout. Made a sad and dificult time much easier. Highly recommended.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you Phil for your kind words.

amey jolliffe 2026.06.17

     

Following the loss of my father, Trevor, we found ourselves in the position of arranging a funeral for the first time and had no idea where to begin. From our very first meeting, Liam was incredibly kind, compassionate and supportive. We wanted something a little more personal and unique to reflect Dad’s life and personality, and Liam fully embraced our ideas from the start. Nothing felt too much trouble, and he helped us create a service that truly felt like Trevor. His guidance, patience and encouragement gave us the confidence to make choices that felt right for our family. Throughout the entire process, Liam was always there to answer questions, offer advice and provide reassurance when we needed it most. What could have been an overwhelming experience felt much easier because of his support. By the end of it all, Liam no longer felt like just our funeral director – he felt like a friend. We will always be grateful for the care, dignity and kindness he showed both Trevor and our family during such a difficult time. Thank you, Liam, for helping us give Dad the farewell he deserved.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you Amey for your lovely review. It was a privilege to look after Dad and yourselves.

phillip wootton 2026.06.06

     

Everyone will know that the death of a loved one can be very stressful. From my first contact with Liam I found him to be an extremely calming and reassuring person which is just what you need in that situation. The whole process was dealt with in that manner culminating in a lovely send off for Mum. Thank you Liam and your team.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you Phillip for your kind words, they truly mean a lot.

Stuart Burns 2026.05.08

     

I recently lost my wife, way before I should have and I was not prepared in any way. Searching for a Funeral Directors had never been a conversation we had and so I was left with the huge task of trying to find someone who would do her proud. After a few conversations and looking around a little it quickly became apparent that Liam Staffords was by far the best for my family's needs. After just the initial phone call, I already felt more at ease, Liam (and his team) were immensely helpful, explained everything fully and informed me about government assistance that may be available. The entire process for me boiled down to telling Liam what I wanted and letting him and his team do everything, no stress and no additional time required. The service was also impeccable. We are not religious and Liam was able to accommodate that and we had Anna-Marie as our celebrant I we could not be happier. On what was ostensibly the worst day of my life, Liam and his team made it that much easier, the flowers they arranged were beautiful, the order of service was nicely laid out and beautifully presented and it all came together perfectly. I know a review is not normally a place to thank people, but I have never been accused of being normal. To Liam, Anna-Marie and the team, Thank you. Thank you for making the process so simple. Thank you for your compassion and making us feel so well looked after. Thank you for looking after Claire and ensuring her wishes were observed in such a beautiful way, and thank you for you continued support even now. You have provided a level of comfort and support I honestly was never expecting and I will be forever grateful.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Stuart, Thank you so much for your kind words. It was a honour to look after Claire and you all as a family.

Ann Price 2026.05.06

     

The most wonderful caring trusted people to look after you and your loved one they are just amazing every single one of them service was just perfect they did everything for me and the flowers what ever was asked and more I live away and they where always in contact with me letting me know what has been happening and what ever I needed to know was never a problem and all so very kind in every way they made me feel like I was there family and looked after my uncle like he was there family to if you want a family to look after you and your loved one in a very difficult time please go and see Liam and all his staff they are amazing and funeral is all over but they are still in contact with me saying they are still there for me thank you so much for every thing you are all amazing everything is done in house and there chapel of rest to they have staff to do the service to everything is all In one place . I can’t thank them all enough thanks Ann Price xxx

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Ann, Thank you so much for your lovely review. It means alot to all of us here at Liam Stafford Funeral Directors x

Roger Bridge 2026.04.29

     

The funeral of a loved one is stressful and heartbreaking. Liam Stafford were recommended to be by a trusted friend. Liam, knew exactly how we felt and his guidance throughought was exceptional. From our largest to smallest concern Liam took the weight off our shoulders. The funeral was really meaningful and everything worked perfectly. I will be forever grateful. Thank you Ian and staff.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you for your kind review Roger.

Sophie Hughes 2026.04.22

     

I recently used Liam Stafford Funeral Directors with arranging my mum’s funeral, and I truly cannot put into words how grateful I am for everything they did for me. From the very beginning, they went above and beyond in every possible way. During such a difficult time, they were always there, day or night, ready to offer support, answer questions, or simply be someone to talk to. Nothing ever felt like too much trouble, and their kindness and patience made a world of difference to me. Their attention to detail and genuine care ensured that every aspect of the funeral was handled perfectly. The service itself was a beautiful and dignified send off for my mum, exactly what she deserved. It gave me comfort knowing she was honoured in such a thoughtful and respectful way. I can’t thank them enough for their compassion, professionalism, and unwavering support. I would highly recommend them to anyone needing funeral services, they truly are exceptional.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Sophie, thank you so much for your kind words.

Julie Ward 2026.03.12

     

Thank you Liam and team for the kindness, compassion and total professionalism. From the moment my sister and I stepped through the door we knew we had made the right choice for our wonderful mum. Liam was there for us both every step of the way. Providing everything we wanted for mum and helping where we needed guidance. Lots of communication, always doing as promised. In the worst moments of our life Liam and the whole team provided a calm professionalism with total respect for our mum which meant so much to us. Thank you for helping us Liam.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.08.03

Thank you Julie for your lovely review.

Fay Bell 2026.02.28

     

Thank you Liam, Katie and the team for the exceptional service you provided for our final goodbye to Mum. You demonstrated deep compassion, professionalism and attention to detail. Liam you are such a kind, caring person who supported our family through this very difficult time. We were lost but you gently guided us through the process in a very patient, unhurried manner. Your communication was excellent and you regularly checked in with the family to ensure we felt supported and were doing ok. The service itself including taking my Mum into church the night before was dignified and you and your team have a beautiful understanding of timing and our need to spend some moments with Mum at certain points. You are a perfectionist and it really did feel like we were dealing with a trusted friend. You went above and beyond to make the planning incredibly easy. Your genuine kindness was much appreciated and I highly recommend your services.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.02.26

Thank you, Fay. Your kind words mean so much to me and the team.

Penelope 2026.02.24

     

My husband had very good care by Liam. Liam is passionate about getting it right, and trust me he does. We as a family knew instinctively when we first met Liam and his staff that as sad and upset as were, they really helped us to go through the procedure. Liam also went out of his way to collect my husband from County hospital having been messed about on their closing times. I can honestly recommend this firm, Liam runs a well dedicated organised funeral home…..

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.02.26

Penny, thank you for your kind words. They mean so much to me and the team.

Nicola Marcar 2026.02.11

     

I cannot praise Liam and his team enough. From start to finish they were amazing, It is such a difficult time which they made so much easier and guided us through every step effortlessly. I will actually miss the contact we had as they were so lovely to be around. Thank you thank you thank you again from us all for making mums journey onwards memorable for all the right reasons.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.02.26

Thank you for the kind words Nicky. You all remain in our thoughts.

Hazel Snape 2026.02.10

     

The service that was provided by Liam and his staff was exemplary. It was such a personal service from start to finish . We really felt everyone looked after mum with dignity and respect . Katie did an amazing job to prepare mum for the Chapel of Rest . Mum looked at peace and very much herself - thank you . Gary and Ryan were so professional on the day as our drivers and put us at ease with compassion and care . Liam was amazing at keeping in contact with us , explaining everything and involving us in all of the arrangements with sensitivity about our individual wishes for the funeral . It was very personal and special day for us to remember mum. Thank you for everything.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.02.26

Thank you, Hazel, for your kind words. They mean a lot to me and the team.

Kim Stokes 2026.02.09

     

We cannot thank Liam Stafford Funeral Directors enough. They not only looked after dad after he passed away, but as soon as we walked through the door they looked after us too.

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Reply from Liam Stafford Funeral Directors & Stonemasons, Newport 2026.02.26

Thank you, Kim. Looking after Dad was our honour.