The representative who came out for the quote was professional, knowledgeable, and courteous. He clearly explained the process and even pointed out a few things I needed to address before installation, which I appreciated. While the company itself was understanding and polite, I was disappointed that my quote was canceled before the response deadline they originally provided. I would have appreciated being given the full timeframe to work through the necessary preparations before a final decision was made
Reply from LG Electrical
2026.05.07
Hey Thomas, since Covid, Tariffs, and all other catastrophes we have seen as a small business. Our quotes are good for 30 days; that doesn’t mean we still can’t honor the price you were quoted. As you said, we are a knowledgeable company - we are straightforward, transparent, honest and hope to keep you as a customer.