Level Studio Inc. Reviews

Level Studio Inc. Reviews

5.0

Excellent - based on 76 reviews

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Reviews (76)
Daniel Oliveira
Daniel Oliveira
2023-09-01
Positive
Professionalism
Responsiveness
I have been in my condo for the past 3 years and have been wanting to do something to make it feel more like a home but I didn't know where to start or what to consider. Luca and Vinh came to my home for the 1.5 hour consultation and helped get me out of that overwhelmed feeling and provided concrete, actionable suggestions on what to do and where to find furniture pieces that would complement my space more effectively. Having them walk through the condo and take me through paint colours, rug suggestions, furniture options, and even room layouts and potential upgrades, all with my budget in mind, was exactly what I needed. I would highly recommend the 1.5 hour in-home consultation to anyone that just needs to understand where to start.
Reply from Level Studio Inc. 2023-09-05
Thanks so much for your review Daniel! We had a wonderful time talking design with you and are happy to hear you are feeling more confident in the direction of your redesign! Wishing you all the best!
Tara Luft Mora
Tara Luft Mora
2023-08-15
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I was nervous to try an in-home consultation with strangers I found on the internet, but I had read so many great reviews that I decided to give it a try. Luca and Vinh are the loveliest people. They immediately put me at ease and our visit was filled with laughter and attainable design tips that I could put to immediate use. They each had ideas and specific suggestions that I could follow up on, including for furniture options in my price range. Highly recommend! They deserve all the stars.
Reply from Level Studio Inc. 2023-08-15
Thank you so much Tara for your kind words. We had so much fun talking design with you and are happy to hear you found our consultation helpful! Wishing you all the best in your redesign :)
Neha Kalwani
Neha Kalwani
2023-06-23
Positive
Professionalism
Responsiveness
Selecting furniture for a pre-construction condo, with young kids, is very hard! Which is why we wanted to work with designers who could help us visualize the right pieces for 3 bedrooms, living and dining based on our needs. After immense review, we went with Level One Studios based on their reviews, gallery and impressions after the initial meetings. Vinh, Luca and Carol are authentic, transparent and supportive. We had multiple delays with the occupancy date, which is very stressful, and they continued to empathize with our frustrations and often acted as our therapists. We followed their recommendation to delay move-in by a few weeks after obtaining the keys so they could have the place all set up for us; that was a game-changer with a two-year old who would have made it very hard for us to install light fixtures and assemble furniture during the day. We had a few issues with deliveries but Luca, Vinh and Carol took care of it all and got replacements immediately. We started this journey back in 2020 and three years later we could not be happier with how everything turned out! What I appreciate most, is that they fulfilled our very specific request that all our furniture must be kid-friendly and spill-proof - they did extra due diligence to ensure we selected the right fabrics and pieces with plenty of storage for toys. We will definitely work with them again if and when we move to a house.
Reply from Level Studio Inc. 2023-07-05
Thanks so much for you kind words Neha! It has been an absolute pleasure working together on your new home and we are happy to hear you love it. It's bittersweet its over but happy and grateful to have made new friends in the process :)
Daniel Lisi
Daniel Lisi
2023-02-09
Positive
Professionalism
Quality
Responsiveness
When we decided to undertake our major reno (kitchen, living room, bedroom, library, closets) we were daunted by the scale of the task: visualizing our design ideas, sourcing the finishes and furniture, and choosing contractors – and then managing a big project while living somewhere else! We could choose colours, fabrics, finishes, and furniture pieces that went well together, but we recognized there was a lot more to design than that. We also knew we wanted to leave the implementation and day-to-day project management to more experienced hands. We decided that we needed outside expertise and turned to Level Studio, whose functional and modern designs matched our aesthetic, and whose countless rave reviews assured us we were in good hands. From the first meeting, we knew the Level crew had a good eye for detail, even getting down onto their hands and knees to better examine part of the floor. We lost track of time during that meeting, just chatting and getting to know each other. They took that time to get to know us, what was important to us. They worked to understand our vision and translate it into a coherent design, while anticipating needs that we didn’t even know we had! For example, we’d assumed the footprint of our space would remain the same – everything pretty much in the same place, just updated. Level helped us reconceptualize the space to provide better visual and functional flow, including reorienting the kitchen appliances, island, and dining area – things we’d never considered. They helped translate our needs into a kitchen design that gave us more storage and workspace. Level uses a very iterative process, and created multiple draft designs with ample opportunity to provide feedback and share our thoughts. They gave us a complete design, including furniture and finishes, but were also open to our own suggestions for items we’d found or new design inspirations. The Level team were never pushy or claimed they knew better; they strove for an open and collaborative relationship and a design that truly felt like a synthesis of the best of our visions. Project management was a major concern of ours – we were moving out of our space and had some anxiety about being removed from the project as it was underway. Level’s project management put us at ease in a couple of ways. First, they acted as the general contractor in addition to being the designers. A lot of the designers we met with told us that, once the design was done, we would have to source a general contractor, which seemed daunting to us, and would add another layer between us as the clients and the people actually carrying out the work. Knowing that there wouldn’t be a lot of phone tag as a question or change made its way down the line from us to the tradespeople was a big plus. Second, the Level team were very communicative throughout the process. It was always easy to reach them; emails received a response within a few hours and they were always ready to schedule a call to discuss issues. They provided a detailed project plan with timelines and gave us regular updates on scheduled work and upcoming components. We always knew what was happening and what came next. The thing we’ll remember most about working with the Level Studio crew on this project was their commitment to making us happy. Whenever we had an issue with something, like the need for a touch-up to some painting, a scratch on the finish of a piece of furniture, or a complete replacement of the kitchen countertops, Level sprung into action! In our experience, other contractors have often shrugged as if to say, “What do you expect me to do?” That was never Level’s response – their attitude was always, “How can we fix this?” Putting your home, and thousands of dollars, into strangers’ hands can be very scary – we’ve all heard the horror stories. With Level Studio, those strangers became friends and our daunting project became a success story.
Maria Marcondes
Maria Marcondes
2023-02-08
Luca and Vinh provided a very helpful 2 hours consultation. They were able to make me have a better understanding of what needs to be done, besides a lot of new ideas and measurements for my little project.
Rick Matthews
Rick Matthews
2023-01-31
Positive
Professionalism
I had the pleasure of working with Luca and Vinh on a design plan for an investment property. Their feedback was very helpful and their design suggestions were spot on. If anyone is looking for a team that understands design to help them level up their design project, I'd highly recommend them.
Reply from Level Studio Inc. 2023-01-31
Thank you so much Rick! We are happy to hear you found our ideas helpful and look forward to seeing updates as your project progresses!
Caroline Diamant
Caroline Diamant
2023-01-12
Positive
Professionalism
Quality
Responsiveness
We're re-planning our home and moving some rooms around so I wanted professional advice on the most functional and design-friendly layout & designs. Luca & Vinh came over for a 2 hour consultation and it was AMAZING. It was exactly what I hoped for and more. We re-planned (and designed) my entire home and they had fantastic ideas and recommendations. They thought of pieces on the spot and even gave me the skew numbers. I'm so incredibly happy that I booked this 2 hour consult with them and would highly recommend it to anyone who just needs a bit of extra help or a professional eye to plan your space! Thank you both so much!!
Mike Haberman
Mike Haberman
2022-11-19
Positive
Professionalism
Quality
Responsiveness
With the purchase of our new home, we decided to use Level Studios to help us with some key areas of the house. We had some furniture pieces that they were able to incorporate into the design. We were so thrilled with the result that we expanded the project to cover the entire house. We were provided with 3D designs, samples and received lots of attention and explanations. Friendly service that was professional. Lucah & Vinh get to know you and what you’re looking for and were able to provide us a finished product that was beyond our expectations. In addition, we did some custom cabinetry, media wall and wet bar. They even helped us with outdoor spaces. Highly recommended!
Reply from Level Studio Inc. 2022-11-21
Thank you so much Mike for sharing your experience with us. It has been such an incredible journey over the past 2 years working together and we hope you are as proud as we are to call your place home. The pleasure has been all ours and we could not be more grateful for your trust and support in our company.
Events Equal Parts Hospitality
Events Equal Parts Hospitality
2022-11-18
Positive
Professionalism
Quality
We had the unfortunate experience of having our original designer ghost us with an unfinished condo. We called Luca and Vinh and they helped us immediately with a two hour consult to finish off some last minute but important details. We took lots of notes during our meeting and within 24 hours picked our tiles, paints, and left over furnishings. The advice was spot on. Thank you very much for your help. It was also refreshing to converse with professionals who are not only knowledgeable but engaging, and friendly.
Reply from Level Studio Inc. 2022-11-21
Thank you for the review Jerrett! We are happy to hear you found our advice helpful and it was a pleasure meeting you both! We assure you that you are not alone in your situation and we look forward to seeing the end result in the coming weeks. Its going to look great!
Pouya Bina
Pouya Bina
2022-10-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Luca, Vinh, and Level Studio … really short version is that they are incredible. But of course I should elaborate. A brief background; when I lived in a condo downtown Toronto, I tried a couple different designers, and got quite far but ultimately never implement their full designs. They were good but they weren’t my style. Fast forward a few years and I moved into a new house, 4 bedrooms and lots of space. I had lots of ideas but I needed help. I wanted someone who would take charge of the project and I didn’t want to deal with any of the stress. So I started looking and a lot of friends made a lot of recommendations. I met with 3 designers but in the end none of them worked out for variety of reasons. Then came the pandemic and the lockdowns, and truthfully I started to lose hope. Just then I came across Luca and Vinh’s page, Level Studio, and I immediately loved their aesthetic. I reached out to them a little reluctantly knowing that the pandemic had made a mess of things, some business were closed, some far too busy to be approachable. But Luca and Vinh got back to me almost immediately and set up a meeting. From that first meeting they were simply exceptional. They were very enthusiastic about the project, maybe even more excited than I was. From that point on I felt no need to look anywhere else, I had found my guys. When the project got going and I realized these guys were not messing around. Luca and Vinh were great at listening to my ideas and vision, and I had some crazy ones. And they took that vision and worked their magic to make it into something truly beautiful. They took care of everything to ensure it all went smoothly. I loved that they sourced many of the pieces right from craftsmen in Toronto, but also when I really really oh so badly truly needed that one book shelf from that French company that no longer has a representative in Toronto, well they got that last one in the warehouse on a ship bound for Toronto; how amazing is that! Were there problems? Of course. But when I called Luca and Vinh from work about a problem, they were at my house before I could get there and already working on a solution. During the months that we worked on this project I never felt that their attention was anywhere else and they treated me as if I was their most important client. They took my scattered ideas and vague vision and created something beautiful and saw the project through from the first day to the last with incredible energy and enthusiasm. And now pictures of my house are showcased in an interior design magazine, I hate to repeat myself but how amazing is that! It was absolute brilliant luck that I found these guys, but I have zero regrets and I have no doubt that they approach every project with the same energy and treat every client with the same enthusiasm that they showed me.
Reply from Level Studio Inc. 2022-10-17
Pouya, we read your testimonial and we are honestly speechless. It was truly such a touching moment to read that and we are so grateful for you taking the time to be so detailed in your experience working with us. The pleasure has been all ours! We had a such a wonderful time working together on your project and becoming friends in the process! We also appreciate your patience and understanding when we hit a few snags here and there and are so grateful for your trust in us to find a solution. Your kind words mean so much!
Julie C
Julie C
2022-09-20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I recently had Luca and Vinh come to my home for a 2-hour consultation. Having some idea of what I wanted to do, I had no idea of where to start. It was so helpful to bounce ideas off them, and they were able to point me in the right direction and connect me to resources and trades. Luca and Vinh made me feel so comfortable and provided a perspective regarding my home that I hadn’t considered before. The whole experience was so comfortable, productive, and fun!
Reply from Level Studio Inc. 2022-09-22
Hey Julie! Thanks so much for your kind review. We are thrilled to hear you found our 2 hour design consultation helpful and informative. Our hope is that you now have a clear and solid game plan to move forward in your renovation!
Ian Mak
Ian Mak
2022-08-21
Positive
Professionalism
Quality
Responsiveness
My experience working with Luca and Vinh for my condo project was rewarding, fun and an absolute pleasure! I came into this process with some basic ideas but needed a design team who could guide me with their design expertise, vision, and creativity, but also let my personality inspire the ultimate design scheme. My project involved a unique layout which required a keen eye in order to make the space functional and aesthetically pleasing. Vinh and Luca were pros the entire time providing me workable options that made very good use of the space. From a project management perspective, Luca and Vinh kept me informed and were excellent in communicating and working with me on each each step of the plan, while being cognizant and considerate of my schedule. They were very responsive to my questions and feedback, and I truly felt that they treated the project with the care and passion of their own. Their knowledge of design and functional interiors was obvious, and they also worked beautifully to implement pieces that worked well with my art work. I am so happy to have worked with Luca and Vinh.
Reply from Level Studio Inc. 2022-08-24
Thanks so much Ian for the very thoughtful review and the time you took to write it. We are very humbled to have worked together on your project this year are and grateful for the opportunity to use such interesting pieces in your home. It was a pleasure getting to know you more and more as we continued with the design and implementation of your project and know you will have many happy years here!
Dipti Rao
Dipti Rao
2022-07-08
Positive
Professionalism
Quality
We are so happy we chose to do a two hour consult with Luca and Vinh! They gave us so many great ideas for our new home and filled us with confidence. It's clear that they are very passionate and knowledgeable about interior design and decorating. They were incredibly professional, friendly and thoughtful in their suggestions. Would highly recommend them!
Reply from Level Studio Inc. 2022-07-12
Thank you so much Dipti. We had a great time meeting you both and are happy to hear you found our consultation helpful. Wishing you all the best in your new home!
Charissa Bagan
Charissa Bagan
2022-06-25
I really appreciated the 2-h consult session with the Luca and Vinh! I learned a lot and feel way more confident about making some initial decor/design decisions in our new home. In fact, it was so helpful that we’ve booked a 2nd session! The consultation with Level Studio is a great way to maximize the result of any home design or decor investment, saves a lot of time, and leads to a MUCH better result than selecting colours/designs/styles without professional and creative guidance.
Reply from Level Studio Inc. 2022-06-28
Thank you so much for your kind words Charissa - we are so happy you found our consultation helpful. It was our pleasure to help you out with some design ideas and congratulations on your new home! We wish you all the best in your future renovations and look forward to seeing pictures!
Pamela Mah
Pamela Mah
2022-04-21
Positive
Professionalism
Punctuality
Quality
Responsiveness
I was thoroughly impressed with the 2-hour design consultation - Luca and Vinh had answers for every question! They quickly assessed the space and made me feel comfortable right off the bat. They had a vision that they effectively expressed to me. They also had great knowledge of where to shop for items and offered many tips on how to maximize and consolidate the space.10/10 it was great to be a part of their process. True professionals!
Reply from Level Studio Inc. 2022-04-22
We had so much fun working with you Pamela! You have such a wonderful, unique style and we are happy to hear you found our consultation helpful.
deepa gowda
deepa gowda
2022-04-11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
My husband and I were planning to renovate our house and we did not know where to start. We found level studio online and decided to give the 2-hour consultation a try with Luca and Vinh. The booking process was simple and we got our consultation date within a week. Luca and Vinh are such wonderful people. They put you at ease and it felt like we were talking to our friends. They walked through our house giving us a lot of ideas on our renovation and how we can improve our decor. They were very upfront and honest about budget and what can be achieved within your budget. We now have a starting point for our renovation journey and we are thankful to Luca and Vihn for it. I highly recommend their consultation services for your renovation project or if you are newbies like us who don't know where to start.
Reply from Level Studio Inc. 2022-04-11
Thank you so much for the kind review Deepa! It was our pleasure to help you out and we wish you all the best in your renovation. Happy to hear to you found it helpful!
Naomi
Naomi
2022-03-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I'm about to embark on a main floor renovation of my house and was looking for a company that would provide me with a consultation that would help me tweak the small details for my overall vision of the project. I called Level Studio and was very impressed with their quick response and their professionalism, while at the same time found them to be so personable and accommodating. They gave me so many great ideas. I feel confident now to move forward! Thank you Luca and Vinh!
Reply from Level Studio Inc. 2022-03-05
Thank you so much Naomi. We had a wonderful time meeting you and are happy to hear you found our advice helpful. We wish you all the best in your renovation!
Olivia T.
Olivia T.
2022-01-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Level Studio Inc. is the first and only design call we will be making from now on. Doing a renovation for the first time is a daunting and stressful experience. Luca and Vinh made the process understandable, manageable and even fun! In a 2-hour visit they helped us create floor plans, electrical plans and an overall vision that we are incredibly happy with. Not only were they patient and listened to all of our concerns and answered our questions, they made the experience completely enjoyable. Luca and Vinh are consummate professionals and are able to take ideas, help visualize them in your own space, provide input and expand on the vision that you have in mind. It can feel intimidating trying to understand how things will look in a space and make final decisions. Their use of samples when in person, and their expertise using digital programs, showed us exactly what things would look like. Changes, edits and new inspirations were all provided in real time. We could not be happier, and would recommend this studio without hesitation. Thank you, Luca and Vinh! We cannot wait to see the new office space!
Reply from Level Studio Inc. 2022-01-29
Thank you so much Olivia! We are so pleased to hear you found our initial 2 hour design consultation helpful and also our more in depth Visual Action Plan for Renovations services. We had such a wonderful time getting to know you both and wish you all the best in your newly renovated home!
Anaclara de leon
Anaclara de leon
2021-12-29
Positive
Professionalism
Responsiveness
We didn’t need a full reno for our living area. But we had been stuck, not knowing how to make it into a space we really loved. So we were intrigued when we saw that Level Studio offered a two-hour in-home design consultation and decided to give them a try. It turned out it was exactly what we needed! Vinh and Luca really worked off each other’s energy in coming up with ideas for us and how to turn our space into one we could finally really enjoy. They came up with creative solutions for our space and came prepared with paint and fabric samples to help us really envision it. They had specific suggestions for products that perfectly aligned with our own vision of the space (and told us where we could buy them) as well as ideas for using our own pieces to better effect. We would definitely love to work with them again and will continue to sing their praises to anyone else looking for a great design team!
Reply from Level Studio Inc. 2022-01-04
We are so happy to hear you found our consultation helpful Anaclara! We had a wonderful time getting to know you and working off your already great collection of pieces. It was an absolute pleasure! Wishing you all the best in your re-design!
Omua Unuigbe
Omua Unuigbe
2021-11-23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
My family and I invited Luca and Vinh into our home for a 2 hour design consultation. Their ideas were brilliant, in sync with our personalities, culture and style. They opened our minds to new possibilities and educated us on why they made the suggestions they did. They made us feel more excited about our new home and patiently helped us find pieces we absolutely loved. They are caring and made us feel comfortable in their presence. Thank you Luca and Vinh. I look forward to working with you again in the future.
Reply from Level Studio Inc. 2021-11-25
Thank you so much Omua! We truly appreciate such a kind and thoughtful testimonial of our services and we wish you and your wonderful family all the best!