I joined this course as a complete beginner, but the content was far too fast and overwhelming. Too many new words and concepts are introduced in each lesson, making it very difficult to grasp the basics.
The claim of going from beginner to B2 in four months is unrealistic for true beginners. I struggled at the initial level and had to hire a private tutor because my exam is only two months away.
The course is very expensive (400+ CAD), and my refund request was denied due to a strict 3-day policy, despite genuine effort on my part. I would not recommend this course to beginners.
Reply from Learn French in Vancouver
2025.12.18
Thank you for taking the time to share your experience. We are genuinely sorry to hear that the course did not meet your expectations, and we appreciate the opportunity to clarify a few important points and offer support.
After carefully reviewing our records, we were unfortunately unable to locate an enrollment or refund request under the name provided in your review. To ensure we can properly assist you, we kindly invite you to contact us directly at info@frenchtransformation.com
so we can confirm your enrollment and review your situation together.
1) Course Duration & Learning Goals:
- Our French Transformation (6-month) program covers Levels 1 to 6, helping students progress from beginner to B1. To reach B2, we offer an additional 6-month program, for a total of 12 months of learning.
- For exam preparation, our TEF course for beginners is designed to help students reach CLB 7 within 12 months, not in a shorter time frame.
2) Pace of the Course & Learning Support:
We are sorry that the pace felt overwhelming for you. Learning a new language, especially while preparing for an exam, can indeed feel intense. To support our students, all registrants receive:-
- Full access to course materials and class recordings, allowing review at their own pace
- Homework after each class to reinforce learning
- Ongoing support via a WhatsApp group to ask questions and stay consistent
Language learning requires commitment, and we strive to provide the structure, resources, and guidance needed to help students succeed.
3) Refund Policy & Flexible Alternatives
While it is true that we do not offer refunds once registration is finalized, we do provide several flexible options to support our students:
- The ability to repeat a level if it feels too challenging
- The option to pause classes for up to 6 months to allow time for review
- In exceptional cases, the possibility to convert course credit into private classes
These options are always communicated and handled via email. Because we limit class sizes to ensure quality instruction, registrations are final.
For students seeking more flexibility, we also offer month-to-month enrollment, multiple payment plans. For example, with payment in full, our online 12-month program comes to approximately $330 CAD per month, making it a competitive option for long-term learning.
After carefully reviewing our records, we were unfortunately unable to locate an enrollment or refund request under the name provided in your review. To ensure we can properly assist you, we kindly invite you to contact us directly at info@frenchtransformation.com
so we can confirm your enrollment and review your situation together.
1) Course Duration & Learning Goals:
- Our French Transformation (6-month) program covers Levels 1 to 6, helping students progress from beginner to B1. To reach B2, we offer an additional 6-month program, for a total of 12 months of learning.
- For exam preparation, our TEF course for beginners is designed to help students reach CLB 7 within 12 months, not in a shorter time frame.
2) Pace of the Course & Learning Support:
We are sorry that the pace felt overwhelming for you. Learning a new language, especially while preparing for an exam, can indeed feel intense. To support our students, all registrants receive:-
- Full access to course materials and class recordings, allowing review at their own pace
- Homework after each class to reinforce learning
- Ongoing support via a WhatsApp group to ask questions and stay consistent
Language learning requires commitment, and we strive to provide the structure, resources, and guidance needed to help students succeed.
3) Refund Policy & Flexible Alternatives
While it is true that we do not offer refunds once registration is finalized, we do provide several flexible options to support our students:
- The ability to repeat a level if it feels too challenging
- The option to pause classes for up to 6 months to allow time for review
- In exceptional cases, the possibility to convert course credit into private classes
These options are always communicated and handled via email. Because we limit class sizes to ensure quality instruction, registrations are final.
For students seeking more flexibility, we also offer month-to-month enrollment, multiple payment plans. For example, with payment in full, our online 12-month program comes to approximately $330 CAD per month, making it a competitive option for long-term learning.