Expert Protection Services

Expert Protection Services Reviews

Excellent rating
     
5.0 | 390 reviews
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Expert Protection Services
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5.0

| 390 total

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chrissy H
chrissy H 2026.06.05
     
This Agency is great and very helpful when needed and very understanding
Reply from Expert Protection Services 2026.06.05
Hi Chrissy, Looks like you meant to leave us more than 1 star based your comments...lol
"This Agency is great and very helpful when needed and very understanding"
Jessica Fahncke
Jessica Fahncke 2026.06.04
     
Very knowledgeable and acts on the promises he gives when you sign up with him. I would highly recommend Greg and his agency!
Reply from Expert Protection Services 2026.06.04
Thank you for trusting us to serve your insurance needs Jessica!!!!
Carlton Shank
Carlton Shank 2026.06.03
     
Charlie, I appreciate your help with my insurances. You took the time to answer all my questions and concerns, and that's a tall order! Thanks again...I'm happy with outcome.
Reply from Expert Protection Services 2026.06.08
Ha — I'll happily take 'tall order' as a compliment! Thank you so much for the kind words.

That's honestly what I'm here for. Insurance can be confusing, and you should never feel like your questions are a burden. Ask away — every time. Getting you to a place where you feel confident and happy with your coverage is the whole goal.

Really appreciate you taking the time to share this. Looking forward to being your agent for years to come! 🙏
Mike Smith
Mike Smith 2026.05.31
     
Extremely responsive and a pleasure to deal with! Moved multiple policies to them and I now have better coverage for less!
Reply from Expert Protection Services 2026.05.31
Mike,
This 5 star review means so much!
Thank you for trusting our insurance agency.
Mark Tompkins
Mark Tompkins 2026.05.30
     
Appreciate all of the help from Josh.
Reply from Expert Protection Services 2026.06.03
We appreciate the opportunity to help and look forward to being able to for many years to come!
Brandon Huber
Brandon Huber 2026.05.29
     
Hinkle Insurance has saved us a ton of money after State Farm wanted to double our rates. Love that they are local and were able to bundle home and auto as well as find an affordable motorcycle policy for us. Highly recommend and this is a veteran owned company.
Reply from Expert Protection Services 2026.01.29
Thank you so much for the 5-star review! We’re thrilled we could help you save money and find the right coverage for your home, auto, and motorcycle. We truly appreciate your support of our local, veteran-owned business and your recommendation—it means a lot to us!
James Gruenwald
James Gruenwald 2026.05.29
     
Good service. Fair pricing while I was with them. Had to leave due to a 25% price increase.
Reply from Expert Protection Services 2023.12.04
We appreciate your business James!
Sierra Marie
Sierra Marie 2026.05.28
     
Thanks to Charlie, I saved 500 dollars on my auto and renter insurance policy! He took the time to explain everything to me and make sure I have the best coverage for cheaper than my previous policy! Highly recommend working with Charlie.
Reply from Expert Protection Services 2024.12.05
Hi Sierra, thank you so much for the kind review and thanks for the opportunity!!
Randy Morrison
Randy Morrison 2026.05.28
     
I worked with Charlie Drain In northwest Ohio. He did an outstanding job. My previous insurance was getting out of hand. He spent significant time preparing options for me. When we met, a couple hours, he was able to show options and show where parts of my Home Owners policy was woefully lacking in coverage. Although the rate increased, I am exceptionally satisfied with much, much better coverage. On the other hand, my Auto policy now has better coverage than previous at a greatly reduced rate. Overall my total rate both both policies is less than previous with much better coverage I am highly recommending Charlie Drain.
Reply from Expert Protection Services 2026.05.28
You are working with one of our best!
Josh Schluep
Josh Schluep 2026.05.24
     
I will only do business with Adam. He attention to detail and willingness to explain every difference is second to none. Can’t recommend him enough
Reply from Expert Protection Services 2026.05.24
I agree, Adam is one of our best. Thank you for trusting him to handle your insurance needs
Jason Barton
Jason Barton 2026.05.22
     
I've worked with this agency for several years now, and they always go above and beyond anytime I need them.
Reply from Expert Protection Services 2024.08.16
Thanks Jay!
Big Times Kennel
Big Times Kennel 2026.05.17
     
I found gary a few years ago. Super customer driven. Takes care of everything. Text him with a question or problem Zap he is right back to you with an answer. I hate texting business but in his case it is great as he responds right away Great service Wish I could give him a higher number
Reply from Expert Protection Services 2023.03.06
We are humbled sir thank you
Scott Parker
Scott Parker 2026.05.13
     
Greg and his team are wonderful to work with. They made the whole process very quick and easy.
Reply from Expert Protection Services 2024.07.02
We appreciate you!!!!
N Stemple
N Stemple 2026.05.07
     
Charlie did a great job saving me thousands of dollars on my home amd auto renewals this year. He really goes to work for his clients trying to find the best deals, all the discounts and any savings he can utilizing his vast knowledge of insurance policies and premiums. I sure appreciate the work he puts in on my behalf because I have neither the knowledge nor the time to do this all for myself. An independent agent with as much experience and wisdom as this guy is truly the way to go when shopping for insurance. On a personal note, I appreciate the courtesy, politeness, respect and enthusiasm he brings to the job. We have been clients for years and he has always been able to find us exactly what we need!
Reply from Expert Protection Services 2026.05.07
Wow — this genuinely made my day. Thank you so much for taking the time to write this.

I want to be real with you and anyone reading this: shopping a renewal isn't always the easy call for an agent. In most cases, letting a policy renew as-is means less work and a higher commission. But that's not why you hire me. My job is to find out what's best for YOU — the right coverage at the best price — even when that means putting in more work and walking away with less. That's just how I believe this business should be done.

The loyalty you've shown over the years means everything to me. You deserve an agent who digs in on every renewal, finds every discount, and treats your money like it's their own. I don't take that trust lightly — not once.

Thank you for the kind words about the personal side too. Courtesy and respect aren't extras to me — that's just how people deserve to be treated.

Here's to many more years of finding you exactly what you need! 🙏
Kellco Group, LLC.
Kellco Group, LLC. 2026.05.05
     
We have been with them personally and as a business for 10 years now. Stacey and Greg are always able and willing to help with all of our insurance needs. They also proactively reach out when they feel they can get us better rates through varies partners. Great people, great relationship, and great coverage.
Reply from Expert Protection Services 2026.05.05
Thanks you so much for trusting us with your insurance and for being great friends!
Tracey Robinson
Tracey Robinson 2026.04.25
     
Mr. Josh Hinkle is an amazing agent! From the time I was introduced to him and his services, he has gone above and beyond to assist me and my needs. Even with some challenges, he has done all he can to make things easier. I would definitely recommend Josh Hinkle as your next agent for all your needs.
Reply from Expert Protection Services 2026.05.05
Tracey, thank you so much for the thoughtful review! Helping clients navigate coverage and making things simple is what we strive for at Hinkle Insurance. I truly appreciate the recommendation!
Kelly S
Kelly S 2026.04.24
     
Experts in the field with friendly and professional service. Definitely recommend!
Reply from Expert Protection Services 2026.04.21
Thank you for trusting us for home & auto insurance Kelly!
Tony Klaus
Tony Klaus 2026.04.24
     
Great working with both Josh and Angie to sign up for Auto, Home, and Umbrella policies. Many thanks for the superior service to get my policies established. Thanks again!!
Reply from Expert Protection Services 2025.02.27
Thank you, Tony! We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
Rachel Hughes
Rachel Hughes 2026.04.24
     
My agents were the best people to work with. They took time to search for the best coverage for my needs. Angie answered all my questions and always stayed in touch.
Reply from Expert Protection Services 2026.05.05
Thank you, Rachel! Our team works hard to find the best options, so this means a lot. We appreciate you!
Rick J (RJ)
Rick J (RJ) 2026.04.24
     
Josh did a great job in a very timely manner to ensure I had the coverage I needed at a reasonable price.
Reply from Expert Protection Services 2026.05.05
Rick, thank you! Glad I could get everything taken care of quickly and at a great value.

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