I was very impressed with the work that the team did in taking out our existing lawn and reseeding, adding new borders etc. Roy was very helpful in listing to what I had in mind and making very helpful suggestions. The team showed up when they said they would, worked hard and did beautiful work. We are very pleased with the results and would hire them again or recommend to friend.
Roy was a wonderful choice for our front yard landscaping renovations. He was very communicative and knowledgeable, with great input on design and plant ideas. He is very honest and upfront with cost and keeps in mind the customer’s budget. His team finished the project in 6 work days, faster than we expected!
Reply from Lawn Master
2025.10.30
Kerstin, thank you so much for the kind words! I know your family will get lots of use from your new front porch!
We look forward to working with you again!
We look forward to working with you again!
We had Lawnmasters redo our sprinkler system, replace numerous sprinkler valves and install a new online sprinkler controller. And it all went seamlessly. Roy and his crew did a great job, on time and on budget. Fast forward several years and we had to get a new computer router. We had no luck getting the online controller back online. One call to Roy and we were back in business. And Roy had stated if his suggestions did not work, he would make time to come and fix it for us. His suggestions worked. Way to go Roy!! Customer service was great. Thanks. Bob Kenney.
Roy and his team were fantastic. My front yard was in need of a refresh and Roy came out to look at my yard. He had suggestions and was very knowledgeable about every plant in my yard. I decided that Roy was the right person for the project. At the end I couldn't be happier. He and his teams work was top notch and my yard looks amazing.
Roy and his team were fantastic. My front yard was in need of a refresh and Roy came out to look at my yard. He had suggestions and was very knowledgeable about every plant in my yard. I decided that Roy was the right person for the project. At the end I couldn't be happier. He and his teams work was top notch and my yard looks amazing.
I reached out to Roy for help building stairs in my backyard and, unfortunately, my experience hasn't been great. I had to follow up to get an estimate, and when we finally spoke on the phone, he was vague about the scope of services he could offer. The price range he provided was broad and quite high, with little detail to support it.
He ended the call by saying he'd check with his team to confirm whether this was a project they could take on and promised to follow up with more information. It's now been weeks with no update -- no call, no text. I understand things can get missed, and I don't hold any hard feelings, but this wasn't a professional impression. Based on the lack of clarity and follow-through, I wouldn't feel confident moving forward with him on a project.
Reply from Lawn Master
2025.08.06
HI Lillian I apologize for the lack of communication and take full responsibility. As you know, I called and began to leave a voicemail for you. Unfortunately this was not a project where we felt that we could best suit your needs. Best of luck to you on your endavor going forward. -Roy
Incredibly professional in every aspect. No upsells just the truth on your current situation. My deal was bad grass spots, they helped me figure out how to fix it. I have bigger landscape projects ahead and will absolutely call Roy /Lawn Master. 100
Btw I spoke with 4 other companies, names to be unmentioned. It was all upsell BS. No real customer service. Lawn Master is the only call you should make. Don't waste your time.
Roy was incredibly professional, detailed, and friendly. He and his technician, Ethan, came by to repair a 4-valve system in my backyard and took the time to clearly explain the process and what to expect.
Their communication was clear, empathetic, and very reassuring throughout. I truly appreciated the care and attention they brought to the job.
Highly recommend Roy and his team for anyone looking for honest, skilled, and reliable service!
Reply from Lawn Master
2025.06.24
Erick, thank you for having us out on your project. We appreciate that you took time to share your experience with our community!
I had a great experience with Roy and his tech, Ethan! They came out to repair a 4-valve system in my backyard and were incredibly professional, friendly, and thorough.
Roy took the time to explain the entire process and set clear expectations, which I really appreciated. You can tell he genuinely cares about his work and his customers--super easy to talk to and very respectful of my time and space.
If you're looking for someone who's knowledgeable, kind, and communicates with empathy, Roy's your guy. Highly recommend!
Reply from Lawn Master
2025.06.23
Erick, thank you for the project and the stellar review!
We had a fantastic experience working with Roy and his team at Lawn Master OC! From the beginning, Roy was incredibly communicative and on top of everything—he made the whole process easy and stress-free. He helped us choose a beautiful variety of plants for our backyard (including some amazing cactus!) and gave great input and ideas along the way.
The team was super efficient and got everything installed quickly, including a drip system that’s made watering a breeze. We’re so happy with how everything turned out and highly recommend Roy for any landscaping project—he really knows his stuff!
We had a fantastic experience working with Roy and his team at Lawn Master OC! From the beginning, Roy was incredibly communicative and on top of everything--he made the whole process easy and stress-free. He helped us choose a beautiful variety of plants for our backyard (including some amazing cactus!) and gave great input and ideas along the way.
The team was super efficient and got everything installed quickly, including a drip system that's made watering a breeze. We're so happy with how everything turned out and highly recommend Roy for any landscaping project--he really knows his stuff!
Reply from Lawn Master
2025.04.04
Darren thanks so much for the project and the awesome review!!
I called Lawn Master concerning a leak in my sprinkler line that was allowing water to bubble up under the sidewalk. Roy responded right away, came out to my house the next day, and had someone working on it that same morning. Roy was super patient with me and answered all of my questions. As a new homeowner, he even counseled me regarding the type of sod that was in my yard and how to best irrigate and fertilize to try to revitalize the grass. Overall a really positive experience!
Reply from Lawn Master
2025.01.04
Thanks so much for sharing your experience Matthew! We are happy to be the solution.
Overall, I’d highly recommend Roy and the team at Lawn Master. They did outstanding work for us that we’ll be happy with for years to come.
We hired Roy and his team to do a full landscaping overhaul: installing artificial turf, re-doing front and backyard irrigation lines & valves, removing some decaying trees and installing ~20 new trees/small plants, adding a new concrete retaining wall for our front planter area, installing a new concrete section for our walkway, extending a privacy lattice fence running along the property perimeter, and adding mulch to our front and backyard planter areas.
I appreciated how easy it was to work with Roy. Throughout the project, he gave us thoughtful suggestions to improve the outcome while optimizing value (cost). While focused on the big picture, Roy and his team also paid meticulous attention to the details and called out things we would never have thought of, such as drainage, sloping, and irrigation line spacing, just to name a few. Above all, though, he was always very easy to reach – whether by phone or text – and spent the time to answer any questions we had – even for something as simple as the optimal amount of time to water the plants.
I’d also point out Roy’s extensive horticulture knowledge. When it came time to figure out what new plants to choose, Roy carefully listened to our goals and offered several ideas that would give a stunning contemporary look while meeting our primary objective of having the new trees serve as a hedge/privacy.
Thank you, Roy, and thank you to your team for all your dedication and professionalism in completing a fantastic landscape project for us that exceeded our expectations.