Laser Skin Clinic Reviews

Sunny Sunshine 2025.12.15

     

Really nasty. They messed up two procedures, causing some long lasting and some permanent damage to my face and skin. Then did not offer any reasonable assistance (against the code of conduct for ethical clinics), refused to even refund the cost let alone do any remediation, and once they saw the damage they had done actively threatened me as a way of avoiding taking responsibility for the harm they have done - nasty anonymous texts, refusal to answer basic questions, wasting my time with dishonesty, and nasty threatening emails. Sarah pretended she isn't able to see or assess issues (why is she injecting then?) and that you should expect things to get a lot worse before they get better with laser (permanent scarring is ok?) Definitely unethical. Do your homework - they have a track record of doing awful things to patients when things go wrong. Could not be more disgusted by their awful behaviour.

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Rob Hursey 2025.12.09

     

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Andrew Atkinson 2025.10.24

     

“I can’t recommend Laser Skin Clinic enough! I’ve had Tixel treatments here and absolutely LOVE the results — my skin has never looked smoother, brighter, or healthier. The team is so knowledgeable and genuinely cares about your skin journey. Every appointment feels professional yet warm, and I always leave feeling pampered and confident. If you want incredible results and a clinic that truly goes above and beyond, this is the place. 💫 Ali

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Reply from Laser Skin Clinic 2025.10.25

Hi Ali,

Thank you so much for your wonderful review! We’re absolutely delighted to hear how happy you are with your Tixel results — smoother, brighter, and healthier skin is exactly what we love to see. Our team always aims to make every visit both professional and relaxing, so it’s lovely to know you’ve felt so well cared for.

We truly appreciate your kind words and recommendation, and we look forward to seeing you again soon! 💛

Warm regards,
Nurse Sarah
Laser Skin Clinic – Medical & Cosmetic

Jeff 2025.10.23

     

I had quite a few dark spots on my head, developed over years of getting sunburnt at the coast. The staff at the laser clinic were absolutely wonderful. I had 2 treatments and my head has never looked better. They are true experts. The technology these days is amazing!

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Reply from Laser Skin Clinic 2025.10.23

Hi Jeff,


Thank you so much for your fantastic review! We’re thrilled to hear that your treatments have made such a positive difference and that you’re happy with the results. Our team is committed to using the best technology and techniques, and it’s great to know that you’ve seen the benefits.

We’re so glad we could help, and we look forward to continuing to support your skin health in the future!

Warm regards,
Nurse Sarah
Laser Skin Clinic – Medical & Cosmetic

Alice Maidment 2025.10.22

     

The girls at the clinic are amazing! Very professional and provide wonderful thoughtful advice on products and services. I highly recommend!

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Reply from Laser Skin Clinic 2025.10.23

Hi Alice,

Thank you so much for your lovely review! We’re so happy to hear you’ve had such a positive experience with our team. Providing professional care and personalised advice is something we take great pride in, so it means a lot to receive your recommendation.

We look forward to seeing you again soon! 💛

Warm regards,
Sarah
Laser Skin Clinic

Rosa Maidment 2025.10.16

     

Sarah has been absolutely amazing, her technical expertise and gentle care has left my face feeling more refreshed than it has in years.

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Reply from Laser Skin Clinic 2025.10.17

Thank you so much, Rosa! I’m so glad to hear you’ve had such a great experience and that your skin is feeling refreshed. It’s always a pleasure to look after you, and I truly appreciate your kind words. ✨

— Nurse Sarah, Laser Skin Clinic – Medical & Cosmetic

Phoebe McHugh 2025.10.16

     

Claire and Sarah have been phenomenal in providing specific guidance on the treatment I've been getting for the last five months. The clinic is incredibly professional and the team are kind and very understanding when discussing any concerns or questions. I could not recommend the Laser Skin Clinic more highly than to say I will definitely be a returning client!

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Reply from Laser Skin Clinic 2025.10.16

Thank you so much, Phoebe! We’re so happy to hear you’ve had such a positive experience over the past few months. It’s been a pleasure helping you on your skin journey, and we truly appreciate your trust and kind words. We look forward to seeing you again soon! ✨

— Sarah, Laser Skin Clinic – Medical & Cosmetic

Claire 2025.10.16

     

The ladies here are lovely and always do a great job with my laser hair removal treatments. Cannot recommend enough!

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Reply from Laser Skin Clinic 2025.10.16

Thank you so much for your lovely review, Claire! I’m so glad to hear you’ve had such a great experience with your laser hair removal treatments. Our team takes pride in making every visit comfortable and effective. We really appreciate your support and look forward to seeing you at your next appointment. ✨

— Sarah, Laser Skin Clinic – Medical & Cosmetic

Michelle 2025.10.15

     

I have had a few visits with Abbey and Sarah. I found them both very knowledgeable and professional. They made me feel very comfortable and at ease as I was a little nervous when starting my skin treatments. I love the results I have seen and am excited about continuing my skin program. I highly recommend these ladies to everyone!!

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Reply from Laser Skin Clinic 2025.10.15

Thank you so much Michelle for your kind words and for taking the time to share your experience! We're thrilled to hear you're loving your results and feeling comfortable with your treatments. It’s always our goal to make every patient feel at ease, especially when starting something new. We’re so glad you’re excited to continue your skin journey – we can’t wait to see your progress!

Warm regards,
Sarah
Laser Skin Clinic – Medical & Cosmetic

Belinda Hollingsworth 2025.10.15

     

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Reply from Laser Skin Clinic 2025.10.15

Thank you so much for the 5-star rating, Belinda! 🌟
We truly appreciate your support and look forward to seeing you again soon.

Warm regards,
Sarah
Clinic Director

Mickerie Bernal 2025.10.15

     

Claire was the one who looked after me, and she was fantastic. She really knew her job and did a great job with the laser removal of my warts and sebaceous hyperplasia on my face and neck. The whole procedure was done seamlessly and efficiently. She was very thorough and caring throughout and always making sure I was okay. She would stop the process if needed and check if I was in pain, which I really appreciated. Claire also has a calming voice and talked to me during the treatment for distractions when I feel some discomfort. Overall, it was a great experience, and I’ll definitely be coming back for more sessions!🎉. Valerie

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Reply from Laser Skin Clinic 2025.10.15

Thank you so much for your lovely review, Mickerie! 🌟

We're so pleased to hear that Claire took such great care of you — she’s an incredibly skilled and compassionate practitioner, and your kind words truly reflect her dedication. We're glad the treatment felt seamless and that you felt supported throughout the session. Comfort, care, and results are what we strive for!

We look forward to welcoming you back for your next session soon.

Warm regards,
Sarah
Clinic Director
Laser Skin Clinic – Medical & Cosmetic

Pippa Torpi 2025.10.15

     

This Laser Clinic in the past 25 years has been the best so far. The most senior staff member Sarah gives honest advice options and treatments for different skin types, even for wound scarring which has worked perfect for my scar between eye brows. This Laser Clinic has a Dr who comes from Syd. Once a month to do injections , the lip injection he does swiftly I can see he is very experienced and professional. My mother 88 and her friends have started to go for removing pigmentation spots and for skin rejurvenation. I highly recommend this Laser Clinic for the young and elderly.

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Reply from Laser Skin Clinic 2025.10.15

Thank you so much for your thoughtful review!

It’s truly a privilege to look after you and your family across generations — I’m so glad to hear you’ve seen such great results, especially with your scar treatment. We’re proud to offer advanced and honest care for all skin types and ages, and it means a lot to know our efforts are appreciated.

We’re also lucky to have Dr Parmar on our team — his experience and gentle technique make him such a trusted practitioner for our patients.

Thank you again for your kind words and for recommending us. We look forward to seeing you and your beautiful mum again soon!

Warm regards,
Sarah
Clinic Director

Elle 2025.10.15

     

Sarah is always so welcoming and friendly and just amazing! She makes me feel special and care for every single time I go for a treatment no matter how big or small the treatment is. Can’t recommend Laser Skin Clinic Garran enough ❤️❤️

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Reply from Laser Skin Clinic 2025.10.14

Thank you so much for your beautiful words, Elle! 💛
It means the world to hear you feel genuinely cared for at every visit — no matter the treatment. We always want you to feel valued, relaxed, and confident in our care, and it’s an honour to be part of your skin journey.

We truly appreciate your ongoing support and recommendation!

– Sarah ✨
Clinic Owner, Laser Skin Clinic – Medical & Cosmetic

Zach Cullen 2025.10.14

     

Sarah always takes such good care of me and really knows her stuff! They always have the most up to date treatments and products available.

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Reply from Laser Skin Clinic 2025.10.14

Thank you so much, Zach! It’s always a pleasure to look after you. We really appreciate your trust in our clinic and our commitment to bringing you the most up-to-date treatments and technology. Looking forward to seeing you again soon!

Warm regards,
Nurse Sarah

Beth Murphy 2025.10.14

     

Sarah and her team have been excellent. Caring and clear about what to expect. The treatments are starting to show results and reverse the sun damage, fine lines and deeper creases around my eyes, I have been concerned about.

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Reply from Laser Skin Clinic 2025.10.14

Thank you so much for your thoughtful review, Beth! I’m so pleased to hear you're already seeing improvements — reversing sun damage and softening lines takes time, and you’ve been such a committed and lovely patient throughout the process. We're excited to keep working with you and support your skin goals every step of the way.

Warmest regards,
Nurse Sarah

Susanna Amethyst 2025.10.14

     

Great service, great staff, very knowledgeable and helpful. Highly recommended.

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Reply from Laser Skin Clinic 2025.10.14

Thank you so much, Susanna! I truly appreciate your kind words — I’m so pleased to hear you had a great experience with us. Hope to see you again soon!
– Nurse Sarah

Matt Ford 2025.04.07

     

I've visited the clinic about 5 times to get a tattoo removed. The treatment has been effective, the tattoo is almost gone, and the price has been reasonable. I have had no scarring. Kate and her team have given exceptional service. I strongly recommend them.

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Reply from Laser Skin Clinic 2025.04.07

Thank you Matt for your feedback and review. I'm pleased your tattoo is almost gone. Our tattoo removal treatments are very effective because we have a high powered Discovery Pico (by Quanta System) which is able to remove even the most stubborn tattoos. Our team thanks you for taking the time to acknowledge their exceptional skills and service. We look forward to your next visit to our clinic.

Anna Penton 2024.11.27

     

EDIT: very happy to change my rating to 5 stars now … as you can see from the response below, this business was professional and empathetic to my concerns. I am now keen to continue my treatment with them as they are very good at what they do. This is how a business should be managed. Thank you from a very pleased client 🙏 ORIGINAL POST: Lovely staff who provide excellent treatment options, however I cannot rate higher due to their complete lack of response to a concern I had.

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Reply from Laser Skin Clinic 2024.11.27

Dear Anna,
I'm so sorry that you had a poor experience. Our aim is to always provide exemplary service and where this has not happened we look into it very closely. Kate, our Practice Manager, who would normally deal with your matter, was unfortunately away last week due to a very serious illness. I was unable to get a suitable replacement for Kate and therefore the team was under a lot of additional stress and pressure to cover for Kate.
When Kate returned she was very distressed to learn that your recent experience did not meet your expectations.
Please reach out to Kate as she would greatly value the opportunity to address your concerns and rectify the situation.
Kind regards,

Anita Boz 2024.08.16

     

I cannot recommend Laser Skin Clinic enough. I originally started going to the clinic to address acne scarring over two years ago. I have had various treatments since then and the results have exceeded my expectations. Not only do I look 10 years younger, but my self-confidence has been restored. Their equipment is always top of the range and up to date. The staff are amazing too! From beautiful Kate who always goes above and beyond service delivery, the vivacious and knowledgeable Sarah and Dr Parma the Magician. Thank you ALL from the bottom of my heart.

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Reply from Laser Skin Clinic 2024.08.16

Anita, thank you so much for taking time out to give us a very thoughtful review. We all appreciate and love to get your feedback.
I agree with your comments regarding Kate, Sarah and Dr Parmar. They really are the best - not only are they knowledgeable but they do their very best for you as our client. Their treatments are outstanding and I can testify that I certainly look way younger than my years from receiving treatments from both Sarah and Dr Parmar. They not only work well individually but as a team they are amazing
We look forward to seeing you each time you come in and we hope to serve your needs for many, many more years to come!
See you soon!

Dany 2024.05.27

     

Always happy with the service and treatments here. Great ladies

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Reply from Laser Skin Clinic 2024.06.01

Thank you for taking time out of your busy schedule to give us your kind words of support. We love having you visiting us at the clinic. See you soon.