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Haven't been here in a while. Food was very good. Service was good- the server was friendly and the atmosphere is nice. We were a party of 6 people. We told them to split the bill evenly between us all. Tip was included- which i have no problem with and understand. However, we were all charged a completely different amount. Me being charged the most. Almost twice as much as one of the other couples. When we were leaving, I spoke to the other couples and then learned I was charged the most. I brought it to the server's attention and no resolution. The other couples left and the server wanted everyone to come back so that they could charge everyone accordingly. REALLY? I definitely was not happy about that solution. Why is it so hard to just charge everyone the same amount? If you come here, you will enjoy the food! Just watch out when the bill comes. Be sure to review it!
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La Reyna never disappoints. The food is consistently delicious, full of authentic flavor that feels like a warm hug from home. The service is top-notch friendly, fast, and genuinely welcoming. What really sets this place apart is their commitment to getting better. Each time I come back, I notice something new: a fresher twist on a classic dish, a smoother experience, or an extra touch of hospitality. It’s a place that grows without losing its soul. Highly recommended!
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Horrible experience!!! Went today and had 3 hairs in my chicken quesadilla!! They still wanted to charge me!! Never again
Reply from La Reyna - Authentic Mexican Cuisine
2025.09.07
Dear Zucy Mansur,
Thank you for your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your visit. At La Reyna - Authentic Mexican Cuisine we take food safety and cleanliness very seriously, and we understand how unpleasant this situation must have been for you.
As soon as you brought the issue to our attention, we immediately offered to replace your chicken quesadilla with a fresh dish and also removed it from your bill. Additionally, although it wasn’t part of the original concern, we waived the charge for the birria order as a courtesy — going above and beyond to make things right.
We always aim to provide a positive experience and resolve any concerns in a fair and respectful way. We hope you can see that we did our best to handle the situation professionally and with care.
We truly value your support and hope to have another opportunity to serve you better in the future.
Warm regards, Fred - Owner / General Manager at La Reyna - Authentic Mexican Cuisine
Thank you for your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your visit. At La Reyna - Authentic Mexican Cuisine we take food safety and cleanliness very seriously, and we understand how unpleasant this situation must have been for you.
As soon as you brought the issue to our attention, we immediately offered to replace your chicken quesadilla with a fresh dish and also removed it from your bill. Additionally, although it wasn’t part of the original concern, we waived the charge for the birria order as a courtesy — going above and beyond to make things right.
We always aim to provide a positive experience and resolve any concerns in a fair and respectful way. We hope you can see that we did our best to handle the situation professionally and with care.
We truly value your support and hope to have another opportunity to serve you better in the future.
Warm regards, Fred - Owner / General Manager at La Reyna - Authentic Mexican Cuisine
Amazing food! Loved it! And honestly, I don’t get why anyone gives negative reviews here. Maybe those folks are just having a rough day and taking it out on the tacos. Newsflash: the tacos can handle it, and the staff’s still going to treat you like a champion. I left both happier and fuller than when I arrived—this spot is basically my new life coach, and I pay them in gratitude (and also cash, because that’s how restaurants work).
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