Verified Company
Worst experience ever
I had a very disappointing experience at this nail salon today. From the moment I arrived, the atmosphere felt rushed and unwelcoming. Although I was kept waiting for 15 minutes past my appointment time, I was then told they “didn’t have enough time” to do the service I had originally requested, which was extremely frustrating.
To make matters worse, I was unexpectedly charged extra for the service without proper explanation. To pot it all off the quality of the products they use is not reflecting of the price you pay at the end, very disappointing experience. I also found the owner to be quite rude and arrogant throughout the visit, which made the overall experience even more upsetting.
I left the salon feeling genuinely upset and in tears. Customer service and professionalism were completely lacking, and unfortunately I would not recommend this place to others.
Date of experience: 22 May, 2026
Date of experience: 22 May, 2026
Reply from La Beauté
2026.05.22
Valeria, we’re sorry to hear about your experience. This isn’t the service we strive for. Please contact our customer service so we can address your concerns and work towards a resolution. Thank you for your feedback.
Please and please be aware of this place as the owner is super entitled and with an attitude. Get ready for extra charges at the end and the workers there will rush your appointment so they can get more and more people and do a terrible job. The owner is very unprofessional and not nice to deal with, honestly shocked that this place has such high reviews. Please be aware and avoid at all costs!
Reply from La Beauté
2026.05.30
Hi Vaso, we're sorry to hear about your experience. Please contact our customer service so we can better understand the situation and address your concerns.
Theodora did my ombre nails. They're fantastic. I don't keep my nails looking great, but she rescued them just in time for a wedding event. Her attention to detail is what every women needs. Would very much recommend
Reply from La Beauté
2026.01.15
Thank you, Livia! We're thrilled to hear you love your ombre nails and had a great experience with Jessica. Your recommendation means so much to us!
They have serious problems with resolving issues.
Reply from La Beauté
2026.05.01
Dear Gamze,
Thank you for your review!
You originally mentioned only 3 nails to repair, but on the day you requested a removal of Biab and Reapplication as your nails were grown out.
If the corrected service is booked or requested in advance we are happy to do it.
However, if there isn’t enough time in the appointment we can’t complete additional treatments.
We offered to carry out the repairs as booked or reschedule you for another day where we have enough time. Unfortunately we can’t do everything on the spot so we understand we can not please everyone.
Services are completed when there is sufficient time.
Best,
Team La Beauté
Thank you for your review!
You originally mentioned only 3 nails to repair, but on the day you requested a removal of Biab and Reapplication as your nails were grown out.
If the corrected service is booked or requested in advance we are happy to do it.
However, if there isn’t enough time in the appointment we can’t complete additional treatments.
We offered to carry out the repairs as booked or reschedule you for another day where we have enough time. Unfortunately we can’t do everything on the spot so we understand we can not please everyone.
Services are completed when there is sufficient time.
Best,
Team La Beauté
Good gel manicure
The nail tech was professional, and the salon itself is lovely with an impressive range of gel color options. However, some nails were filed too short on the sides and feel sore, and the gel application could have been a bit more even.
Date of experience: 23 April, 2026
Date of experience: 23 April, 2026
Reply from La Beauté
2026.04.26
Thank you for your feedback, Emma. We're glad you liked the salon and color options. We're sorry to hear about the discomfort—please contact our customer service to address this and ensure a better experience next time.
I was visiting Dublin from the US and I had a nail emergency the first day of my trip that required me to get a brand new full set of gel nail extensions. I was able to easily find La Beaute online and book an appointment the next day. My nail tech, Theodora, was excellent! She did a fabulous job and took her time to do my nails meticulously. She “nailed” exactly what I was looking for! Would highly recommend this place and Theodora for anyone looking to get their nails done. I wish I lived closer so I could stop here more often!
Reply from La Beauté
2026.04.22
Thank you, Arianna! We're delighted Theodora could help and that you loved your nails. Your recommendation means so much to us, and we’d be happy to welcome you back anytime you're in Dublin again!
If I could give 4.5 stars I would. The technicians were all polite, the place was clean, and in terms of skill I have no complaints. I went for eyebrows and a spa manicure. My eyebrow wax was lovely, with a technician that often checked in to make sure I was comfortable.
The reason I didn't go with 5 stars is related to the nails. I want to start by saying that you may not have some of these problems with gel nails, as the salon seems more suited to that style. First their selection of standard nail polish colors was outdated, and I am not someone who is picky with colors. The display nails themselves were faded, warn off in places, and scuffed; I went with a color that was the most tolerable of the set and it was just OK, though notably did not match the sample (i.e., sample did not have luster while the color came out pearly). The actual manicure was fine; I've had nicer spa manicures but it wasn't bad by any means. At the end though you're expected to just get up and walk out without time to dry or blowers, though they let me me sit in one of the chairs in the waiting area when I asked.
Again at the end of the day not bad but not 5 stars, either. It's also been a day and no chipping yet!
Reply from La Beauté
2026.04.18
Thank you, Jillian, for your thoughtful feedback. We're thrilled you enjoyed your eyebrow wax experience and appreciate your constructive comments about the nail polish selection and drying process. We’ll work on improving these areas for a better future experience.