Verified Company
Attended a guided self care class and a self guided drop in and it was great! The class was nicely structured and it was so relaxing! It is such a beautiful space and the staff was super welcoming and friendly. Definitely recommended and will be coming back for a pass:)
Reply from Kolm Kontrast
2026.06.11
Hi Chiara! We’re so glad the space resonated with you. Creating a place where people feel comfortable and grounded is at the heart of what we do. Thank you for sharing this!
I love it here. Its so much better than the other options in the city. I also think its more beautiful than scandinave though obviously smaller and lacking a hot tub or steam room. Theyre very chill here and the environment is serene.
Reply from Kolm Kontrast
2026.05.24
Thank you so much for your kind feedback! We’re so happy to hear you loved the space.Creating a calm, welcoming environment is at the heart of what we do.
All was lovely, and the live music was awesome. I got to experience the live music at the sauna, in the transition room, as well as by the cold plunge tanks. Absolutely amazing!
Nervous system regulation ✨💯👍🏼✅️
Reply from Kolm Kontrast
2026.05.24
We’re so glad the space resonated with you and you enjoyed the live music. Creating the right atmosphere and experience is something our whole team cares deeply about.
She truly gave me strength to go on and cold plunge again .her energy and personality guided me .
Reply from Kolm Kontrast
2026.05.24
We truly appreciate your feedback. We’re delighted to hear that our guide helped make your experience at Kolm so special. Creating a place where people feel comfortable and grounded is at the heart of what we do. Thank you for sharing this!
I absolutely love Kolm. The staff are the loveliest and liveliest. The high vibes nights have excellent music taste and community, the slow vibes nights have a relaxing ambiance and I’ve found the other guests are always respectful of the silent sessions.
The sauna is massive and it never feels too crowded. It’s always impeccably clean (showers, sauna, bathrooms, cold tubs) and in general you can tell the space is well taken care of.
I have the 4 sessions a month membership and I feel I get immense value out of it. I’ve entirely replaced Friday night plans with their late night sessions. Best way to end the week!
Also, honorable mention to Sushi Tendo which is down the block. Something about the sauna + sushi after combo is 🫦🤌🏼
Reply from Kolm Kontrast
2026.05.16
Thank you so much for this thoughtful review Caro. We’re so happy to hear you’ve enjoyed our variety in sessions, and that the atmosphere, community, and care we put into the space have stood out to you. We look forward to seeing you again soon!
My fav self-care space! I love kolm! Jayme is so welcoming to everyone, and she has such a gentle voice and a cute smile. She’s a really kind person, and she always makes me smile. I feel safe and warm whenever she’s around.
Reply from Kolm Kontrast
2026.05.11
We truly appreciate your feedback. We’re so pleased to hear that Jayme helps make your experience at Kolm feel like a safe space. That is so special. Thnk you for sharing this with us and we will make sure Jayme gets this amazing message!
It was my first time at KOLM, and I decided to try a sound healing session with Lesley—it was amazing!
Lesley is such a beautiful soul; she guides you so well with a fantastic playlist that really helps you relax.
It was also my birthday, and she surprised me with a birthday cake—a "snowball" with essential oils and a candle—how cute! Thank you so much
Reply from Kolm Kontrast
2026.05.11
Thank you so much for your kind feedback and for chosing to celebrate your birthday at Kolm! We’re so happy to hear you enjoyed your experienc and that Lesley made such a positive impact. We’ll be sure to pass this along to them. We look forward to welcoming you back soon.
Cannot comment on services as I was refused entry after being 5 minutes late from an hour long drive… what I can say is the parking is a particular obstacle to being on time; and the fact I have to wait for a manager to be emailed to rectify a refund when they are causing problems and not me… well that says it all. To be clear this was a guided class with multiple sauna entry points and I was willing to miss my own sauna time to wait for second sauna entry to respect everyone else involved. Non refundable money wasted on parking, and pretty crappy policies by the sauna place. They went as far to say “I should have known, as they called me” while I was driving - I do not pick up distractions when operating a vehicle at highway speeds. This was all after I had directly texted them an hour before the start to let them know I would be 5 minutes late. Apparently they are also unable to pick up a phone and call their manager…? Okay. Leaving on the basis that I will magically get digitally refunded…? Can’t say I’m counting on it.
UPDATE: after respectful follow up (on my part), apparently I should be grateful I haven’t incurred an extra fee on my account…? I can’t make it any more clear that I will not be returning to this business and an account credit is not sufficient. I don’t want my money reinforcing businesses that borrow cultural identity while discarding the relational values associated with it.
Lyn made us feel comfortable, relaxed and safe. She is amazing at what she does and I would recommend anyone to experience Kolm. Thank you Sonja & Karis
Reply from Kolm Kontrast
2026.05.24
Thank you so much for your kind feedback! We’re so happy to hear you enjoyed your experience at Kolm and that Lyn made such a positive impact. We’ll be sure to pass this along to them. We look forward to welcoming you back soon.
What I love about kolm. It is a great place to unwind and relax. The staff are very friendly and helpful. I brought a friend that never done a cold plunge before he says wow I have to bring my wife here. It is so relaxing. It sets the tone for the rest of the day for me. I feel so at peace.
Reply from Kolm Kontrast
2026.05.24
Thank you for such kind words. We’re so grateful Kolm has become a place you love coming back to. Creating the right atmosphere and experience is something our whole team cares deeply about.
Silent self-guided with healing sounds session: It was an amazing one. I didn't feel so relaxed in a very long time, and haven't slept that long for a very very long time. My insomnia is one of the heaviest burden in my life currently. So thank you for the proper sleep after yesterday's session.
Reply from Kolm Kontrast
2026.05.11
This means a lot to us, thank you for sharing. We’re truly grateful to hear how your experience at Kolm made you feel more at ease. That’s exactly what we hope guests feel.
checking in 12+ months after my first review. the sauna/cold plunge landscape has changed in vancouver since then. there are more options than ever before and i've tried them all. many of them have had the opportunity to build on kolm's strengths but NONE have been able to.
the environment, the people, the music. the experience cannot be beat. KOLM is still on top.
this is the best sauna and cold plunge experience in the city.
Reply from Kolm Kontrast
2026.05.11
Thank you so much for your kind feedback! We’re so happy to hear you loved the space at first and still do. Thank you for finding kolm with us :)