kineticodesmoines.com Reviews

scorpneo 2026.04.07

     

Amazing service, thorough handy work and willing to go the extra mile to get the solution needed. The business was helpful in coming out to assess a fairly complex plumbing solution to enable installation in the basement and supply RO water to about 3 different locations where it was needed. They promised delivery and saw through it. Very impressed with the flexibility and professionalism shown throughout the contract.

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Reply from kineticodesmoines.com

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Lisa Malloy 2026.04.07

     

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Reply from kineticodesmoines.com

Thank you for your kind review! Your satisfaction is our top priority.

Michael Roberts 2026.04.06

     

From start to finish the entire experience was done exactly how we were told it would go.

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Reply from kineticodesmoines.com

Thank you for your kind review! Your satisfaction is our top priority.

Brooke Billings Goldin 2026.04.06

     

Mason fixed the issue and was knowledgeable, polite, and professional! We always had great service on our Kinetico products and highly recommend.

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Reply from kineticodesmoines.com

Your 5-star review made our day! Thanks for choosing us.

Christine Greaves 2026.04.06

     

Justin was top-notch! He spent time explaining the details of what needed repaired on my water softener and clearly laid out my options. He was very patient in answering all of my questions. Very impressed for my first experience with Kinetico.

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Reply from kineticodesmoines.com

Your 5-star review made our day! Thanks for choosing us.

Andy Girkin 2026.04.05

     

Dino and Aaron completed a very complicated installation of our RO system that required patience and troubleshooting throughout the day. Brook came over prior to strategize and helped come up with the plan. We are very happy with our Bright experience.

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Reply from kineticodesmoines.com

We appreciate your feedback and the 5-star rating! It means a lot to us.

Terry Payton 2026.04.03

     

Ian did a great job, very professional!!!

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Reply from kineticodesmoines.com

Thank you for your kind review! Your satisfaction is our top priority.

Zach M 2026.04.02

     

Kinetico was great to work with. They were kind, straightforward, answered all of my questions, and the installation process was easy and efficient. I’m thankful to have clean water for my family and pets to drink. Thanks Phil for explaining the process and thank you Mike for the install!

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Reply from kineticodesmoines.com

We're delighted you had a great experience with us. Thanks for the 5-star review!

Thaddeus Franklin 2026.04.02

     

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Janet Felice 2026.04.02

     

Mason did a great job. He was very, kind, considerate and polite. My husband really enjoyed talking with Mason. The whole crew at Kinetico are top notch.

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Reply from kineticodesmoines.com

Thanks for the fantastic review! We're happy to have served you well.

Dave Olson 2026.04.01

     

Both the salesman and the installer were professional, pleasant, and extremely easy to deal with. Very impressed.

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Reply from kineticodesmoines.com

Thank you for your kind review! Your satisfaction is our top priority.

Jessica Mathisen 2026.03.31

     

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Reply from kineticodesmoines.com

Thank you for the high praise! We're glad you enjoyed our service.

David Raymond 2026.03.30

     

The Kinetico tech, Ian, came to make an adjustment to increase the frequency of the softener's recharge cycle. Ian nicely presented himself and was competent, courteous, and meticulous about his work. We would welcome his return anytime!

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Reply from kineticodesmoines.com 2026.02.09

Thank you so much for the fantastic review, David! We're thrilled to hear about your positive experience with Justin and his dedication to solving your issue. It’s wonderful to know that your unit is now working perfectly thanks to his persistence. At Kinetico Of Des Moines, we strive for excellence in customer service, and your kind words truly motivate us. If you ever need assistance in the future, don't hesitate to reach out!

TJ Amos 2026.03.30

     

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Reply from kineticodesmoines.com

Thanks for the fantastic review! We're happy to have served you well.

PHIL Roberts 2026.03.29

     

I have used Kinectico for over 10 years and I am extremely pleased with them..Ed and Arman were the 2 technicians that provided my annual checkup of my system and they did an excellent job...they explained everything that they did in very understandable terms..I would highly recommend this company..the products are excellent...

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Reply from kineticodesmoines.com 2024.02.23

Phil this is a great example of how we “do” business! We provide the BEST equipment in the industry and back it up with excellent service. Thank you sincerely for being our customer and your kind words.

Marilyn Overbaugh-Burrows 2026.03.28

     

Mason did a great job. Efficient and friendly. Highly recommend Kinetico. Used them for many years.

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Reply from kineticodesmoines.com

Thank you for the perfect rating! We're pleased to know you had a great experience.

Bradley Miller 2026.03.27

     

Ian provided great service for us today. Our water softener needed maintenance and Ian was very efficient and even provided us some additional things to think about regarding a drain issue that we’re having. I would highly recommend working with Bright Water!

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Reply from kineticodesmoines.com

Thank you for your kind review! Your satisfaction is our top priority.

Patti Probst 2026.03.27

     

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Reply from kineticodesmoines.com

We're delighted you had a great experience with us. Thanks for the 5-star review!

Andrea Mann 2026.03.26

     

Very pleasant and professional, he was here on time and took care of the problem very quickly!

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Reply from kineticodesmoines.com

Thank you Andrea, for the glowing review! We at Kinetico Water thrilled to hear that you're happy with our service.

Rhonda Williams 2026.03.25

     

Good job, great attention to detail and very good explanations

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Reply from kineticodesmoines.com

Thank you for the high praise! We're glad you enjoyed our service.