Logan was the best for cleaning my daughter’s teeth. So kind and nice to her. I am VERY happy with our visit! I will certainly request Logan every visit!!
Reply from Kids First Pediatric Dentistry
2025.12.05
Andres, thank you so much for the kind words! Logan will be so happy to hear that you and your daughter had such a great time with him!
We’ve had SUCH great experiences with Dr. Cain. She is so great with my nervous daughter and has helped us treat her issues with the least invasive procedures possible. Mikayla and Logan were our hygienists today and they were so fun and personable. We love Kids First!
Reply from Kids First Pediatric Dentistry
2025.12.05
Tess, thank you so much for showing us love! Dr. Cain is definitely the expert in helping kiddos feel calm and relaxed! We can't wait to see you again!
Dr Matthew was very good with my kids, Gaia and Gawain. They want to come back the next day which was so funny. They love coming to the clinic and the staff makes them feel at ease. Thank you very much.
Reply from Kids First Pediatric Dentistry
2025.12.05
Grace, we are so happy your kids had a great time! That is our biggest goal, to help kids have a fun time at the dentist! That is so funny that they want to come back already! We can't wait to see them again!
The dental hygienists and the doctors are over the top nice and just wonderful with kids. It’s always a pleasant experience. They make them feel so comfortable and I love how they had the office decorated in Christmas decorations and played holiday music.
Of course, my kiddos love the little stickers and tattoos at the end!
Reply from Kids First Pediatric Dentistry
2025.11.21
Carlie, we are over the moon that you had a great experience with us! It is so nice to know that we are achieving our goal of helping kids and families to have a wonderful time at the dentist! We can't wait to see you again! Thank you!
Kids First Pediatric Dentistry is absolutely outstanding! From the moment we walked in, the entire team made us feel welcome, comfortable, and cared for. Logan, in particular, was exceptional. He was incredibly educated, knowledgeable, and patient—explaining every step in a way that made both my child and me feel at ease. His professionalism and kindness truly stood out, and it’s clear he takes pride in providing the best care possible. We left feeling confident, informed, and grateful. I can’t recommend Kids First Pediatric Dentistry enough!
Reply from Kids First Pediatric Dentistry
2025.11.21
Umair, thank you so much for the kind review! This is what we love to do, and we are so glad it helps to make a difference for you and your child! Logan will be so excited for his shoutout! We cant wait to have you back in the office!
I am extremely grateful for the Kids First team. Dr. Matt and his staff truly go above and beyond. My daughter had a sports injury that required an emergency splint to save her front tooth. She was supposed to have it removed after 4 weeks, but due to a scheduling conflict we had to cancel that appointment and reschedule for the end of the month.
On the day of the original appointment, Dr. Matt personally called to explain how important it was to remove the splint on time and that delaying could cause permanent damage. Even though I now live on the south side of Chicago and it would take almost two hours in rush hour to get to Elgin, he and his team stayed late just to make sure my daughter was taken care of.
They removed the splint, educated me on the seriousness of her injury, and even waived the payment because insurance didn’t cover the procedure, he didn’t want anything to delay her treatment. The kindness, compassion, and patience they showed truly moved me.
I’ve lived in Chicago for 3 years and still bring my kids here because nothing compares to the care Kids First provides. They are heaven-sent. We’re patients for life!
Reply from Kids First Pediatric Dentistry
2025.11.21
Kennya, thank you so much for trusting us! We appreciate so much that you still travel to see us. Pediatric dentistry is more than a job to us, and your child's dental health doesn't end at 5 o'clock! We love to go above and beyond for our patients, and we are so glad that it has made a difference in your life! Thanks again!
We have always had the best experiences at KidsFirst but this last appointment we had yesterday was definitely review worthy. I brought both of my children to have a cleaning and exam, the hygienists were incredible. My daughter was very worried about having xrays done as they can be uncomfortable and the hygienist calmed her down, reassured her, he was AMAZING. My son also kept saying I always want that hygienist (a different one), he made me so comfortable and he was so cool. Everyone there goes out of their way to make sure that going to the dentist is a positive experience and now my kids love going to their cleanings.
Reply from Kids First Pediatric Dentistry
2025.11.21
Emily, thank you so much for the great review! All that we can ask for is for every child to have a fun and calm experience at the dentist with us, and we are so glad we can make that happen for your family! Thank you for sharing your experience! We couldn't do the work we do without wonderful families like you!
I am incredibly grateful for the outstanding care I received at Kids First. Karolina was amazing — she made sure I was seen quickly by Dr. Cain after my tooth became infected, and thanks to her efficiency and compassion, I was able to have the tooth extracted the same day.
Dr. Cain was wonderful, and her assistant Tiffany went out of her way to keep me comfortable throughout the entire procedure. Their teamwork, kindness, and professionalism turned what could have been a stressful situation into the best dental experience I’ve ever had.
All three of these women provided exceptional care, and I couldn’t be more thankful. Thank you again for helping me feel better! Highly recommended.
Reply from Kids First Pediatric Dentistry
2025.11.21
Michelle, we are so glad you had a great time with us! Thank you for shouting out the staff members that helped make your visit special, they will be so excited to hear how they made a difference! Thank you for trusting us!
I had such a great experience with Kids First! Both Dr. Cain and Tiffany made me feel very comfortable during my filling appointment. They have so much knowledge and I know I can count on them!! Nessa the assistant was also super awesome and checked in on me often, which I appreciate!! The entire staff cares about their patients and I know in good hands there! I will always recommend Kids First!
Reply from Kids First Pediatric Dentistry
2025.11.21
Becca, thank you for the kind words! Dr. Cain, Tiffany, and Nessa will be so excited to hear that they made your visit great! We appreciate the recommendation so much!
They have been taking care of my kid's teeth since they were little. They are extremely friendly, courteous, and very efficient! I will not go anywhere else for my kids!
Reply from Kids First Pediatric Dentistry
2025.11.21
Brain, thank you for sharing your experience! We are so glad we can be there for you and your family. It's what we love to do!
Couldn't be happier with Dr. Karsten and his staff. Everyone is so helpful and kind and wonderful with the kids. This is the first dentist my 3 kids have ever enjoyed going to! No arguments, no pushback. Miracle workers, all of them!
Reply from Kids First Pediatric Dentistry
2025.11.21
Steven, thank you for your kind words! We are so glad that we can make a great experience for you and your family! We can't wait to have you back in the office!
10/10. I love this office. You always feel like the most important patient and ALYSSA IS THE BEST! She calmed my daughters fears and made the appointment amazing!
Reply from Kids First Pediatric Dentistry
2025.11.13
We are so happy to hear that Alyssa made your daughter's appointment fun and easy! Thank you for trusting us with her care!
Having to edit because while the dentists are wonderful, the office communication is awful. Took weeks to get surgery scheduled, I had to go in physically to do so. Have been getting the run around with inconsistent information regarding charges and refunds. Was promised the issue was resolved and would be getting immediate replies going forward but here we are again, a week with no reply to multiple attempts to contact them.
“I really like the new doctor my brother goes to. They were so nice to me” - my 4 year old. Such a kind and understanding environment, everyone was so nice and made everyone feel like they were old pals!
Reply from Kids First Pediatric Dentistry
2025.06.20
Marcela, it warms our heart to hear that your family loves Kids First! We are so glad we can provide a great experience for you! Thank you for the review!