Our son has been at Kids Club Phillip for several months now. This was our 3rd childcare in a year as we were just not able to find the right "fit" for our family. From the moment we first walked into the centre for a tour, we knew it was the right place for us. That feeling has continued ever since. The security is top notice, the staff are friendly and welcoming, the centre is clean and well presented, the curriculum is well developed and implemented, but most importantly our son is happy and treated with love and care each and every day by the staff that work with him. We highly recommend you check out Kids Club Phillip for yourself.
Such a beautiful and reliable centre. Kate who is the director goes above and beyond for her families, the staff are amazing, very welcoming and this is shown through their amazing environnements within the centre.
I would highly recommend this centre if you are looking for childcare!
What can I say about his amazing centre. From the moment we walked in the door we felt welcomed. Passing through the rooms it was evident that this was a centre not only connected to the children and families but also their community. Kate and her team are just simply wonderful in making us all feel we are their only family, even though there are many. If you want quality education and care then this is the centre for you.
My daughter has attended for the last 2 1/2 years,, educators are attentive, communicate well and understanding of needs of each child. She was able to build strong relationships with a number of educators in each room and she was completely comfortable with ALL staff including the beautiful director Miss Kate .
The director is Knowledgable and always willing to work with each and every family so they feel special, the educators are understanding of many cultures and are able to adapt well to the needs of each child , it truly is like one big family
Great staff very welcoming! I had to help my sister out and picked up the kids and all staff were great, they made sure I was the right person and helped me get the kids ready to go home... fantastic management and very friendly!
When me and my wife did a tour at Kids Club in Phillip the manager was extremely professional and answered all of our questions with so much detail. I had to enrol my son straight away after seeing this childcare centre. He now loves it and has developed so quickly in just a short amount of time. No wonder this place was rated exceeding.
Would NOT recommend. Was told in the midst of a pandemic that my children weren’t welcome there because I am a NURSE - insulting my competence by implying I would spread Covid through the centre. They were not however able to produce a policy, it was just the CEOs decision. Run like a corporation - cold and focused on money. Hideously expensive. No consistency with educators and always full of casuals. Felt many of the staff looked down their nose at our family. Frequently walked in to the preschool kids all sitting infront of a giant TV. Since leaving our girls are thriving. When we left - no acknowledgement of our feedback, no apology. Would quit my job and stay home full time if my only option was sending them back here. SAVE YOUR MONEY
I was hesitant to put my child into a long day care but after doing a tour of Kids Club Phillip I knew that this was the place for my child to be. The management is amazing and took all my families needs into consideration. Could not recommend this centre high enough
The educators and management at Kid's Club Phillip are nothing short of accommodating, friendly and caring. The staff are so attentive and the environments are awesome, I even want to stay there for the day!
I have just withdrawn my child after months of small problems then multiple more serious issues within the space of a few weeks. Centre is on their 3rd manager in a year and the staff turnover is huge, so often didn’t know who to talk to in her room. Huge reliance on an app and no communication with families about their child, their involvement in activities and development. Other more serious issues involved a child alone in my daughters room when I arrived to pick her up, my daughter being left in poo nappies for a long time and getting horrible blistering nappy rash and a child’s leg getting stuck in a broken plastic shell pool and screaming for help and no carers around so had to run to get someone.
Centre seems more focussed on money and appearances rather than care and a focus on families and children. My daughter’s new centre has been a breath of fresh air.
One of the positives were the carers in the Rainforest 2 room who were wonderful and some of the carers in the Ocean 2 toddler room were lovely too. I think the issues are primarily management based.
Both of my kids go there and we feel extremly lucky that both of their educators are exceptional. I was impressed with the level of detail they put when reporting on my kids development; the enthusiam they showed when telling me how my kids has behaved during the day.
They genuienly care for my kids and love their job. They do a very good job in communicatingwith parents via school app or chat during pickup and that means the world to me being away from my kids during the day.
I will definitely recommend them to others.